HT201303 I have found out to my expense, that my 5 year old has been purchasing various app add ons with out having to input a password. It appears that if the password has been entered previously, pending timing you can ( a 5 year old can) make purchases

Is there a preference were password must be entered each and every time a request to purchase is made, regardless on timing since password previously entered.

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on your iPad) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions screen.

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I am trying to restore ipad from previous back up. it requests a password it is none of the passwords I have used in the last decade any ideas to get around this?

I am trying to restore my ipad from previous back up. itunes requests a password, it is none of the passwords I have used in the last decade any ideas to get around this?

The password would be either your iTunes ID password or your admin password for the Computer.
MJ

I changed my Apple ID and password and now it says the ID has been dissabled, please help

i need help with ipod touch 2g. i changed the apple id and password and now it says the id has been dissabled.
please help.

Try resetting your passord. See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Next contact iTunes
Apple - Support - iTunes - Contact Us

I chose to have my backup encrypted but can no longer remember my password how do I reset the password function?

I have an iPhone 4S and decided one day to encrypt my backup function. Then after I started to receive information from my iPhone stating that it hasn't been updated in XX weeks, (actually now 23), I decided that maybe the problem was with the encryption. So I attempted to open up the backup using a password that I thought I had set up for it. But each time I tried this password and other variations of the password, I never was able to do so. I want to remove the encryption and have a straight forward backup if ever possible agian. I have tried everything I can think of to reset the password but without success. I would love it if someone could tell me a simple way of doing so, short of chanting mystical verses while swing a dead chicken over my head...(actually tried that too

If you're using iCloud via Wi-Fi or backing up to the computer it is automatically encrypted (but on iTunes you can choose to encrypt it or not) but anyways if deleting the backup does not work you and you cannot remember that password for anything else including you're apple ID (if you used it) you may have to restore it.

I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

I just got a new ipad air, and it's tell me to connect to a network...I've chosen my network at home...it's asking for a password, and I've put the password in, but there isn't a button that allows me to hit enter and accept the password.

I just got a new ipad air...it's telling me to connect to a network...I've chosen my home network, which requires a password...I put the password in, but there is no button to press to accept the password. Can someone help me get past this roadblock?

You need 8 characters or more to connect.

HT201263 my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do

my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do

iOS: Unable to update or restore

Hi I'm Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I use

Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>

If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.

Every time I reset my password to update my apps, and go back to use the newly created password, it keeps telling me the password is incorrect.

No matter what I do, I cannot log in to update my apps. I even went to appleid.apple.com to Manage My Account and NOTHING works. I have reset the password a zillion times and it will not work. I called Apple, but they can't even assist me with password help, which is ridiculous! This is so frustrating. I have Signed out of the iPhone store in the General Settings, turned off my phone, reset it, created a new name, and NOTHING will work!
HELP!!

Yes, this happens directly on my iPhone. I go to my App Store icon on my phone, try to "Update All" and my username pops up lookng for the password. I type in the password, and it keeps saying it is incorrect. When I follow the prompts to "reset" a password, I create a new, go back, and the NEW password I just created, literally seconds ago, NEVER WORKS! I've gone to the General Settings icon to log out, log back in, then I go to the iTunes store, log out, log in....NOTHING works. It is drving me crazy!! I can purchase apps, just can't update. I have no idea how to fix, since Apple will not assist me. They say I need to purchase the Apple Care Protection, which is so ridiculous that I have to "pay" to get support on a simple task, such as password help! Sigh...

I have internet optic fiber connection and I'm trying to configure it with my Airport Express but doesn't works, appears that I have IP and DNS, as I'm a computers dummy , who could help me to configuration it, please?

I have internet optic fiber connection and I'm trying to configure it with my Airport Express but doesn't works, appears that I have IP and DNS, as I'm a computers dummy , who could help me to configuration it, please?

You're welcome.
Voicemail is left at your carrier's server. That will continue to work unless you report your iPhone as lost or stolen with your carrier.
You may never find it again and you can't if the iPhone remains offline or out of service which means the iPhone is powered off or doesn't have cellular reception.

HT1386 Hello, When trying to sync, I get the following message. This computer is no longer authorized for apps that are installed on the iPhone "Terri George's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store? When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50). Would love to sync today. Any help would be appreciated.

The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compresso

I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compressor/decompressor (codec) installed" Where has it gone? Where do I get a new one? I am getting REALLY REALLY fed up with trying to find an answer!!!!!!!!

Try to disable hardware acceleration in Firefox.
*Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

How to recall back my system preferences password cause i forgot it, the password is not same with apple id?, how to recall back my system preferences password cause i forgot it, the password is not same with apple id?

how to recall back my system preferences password cause i forgot it, the password is not same with apple id?, how to recall back my system preferences password cause i forgot it, the password is not same with apple id?

I'm assuming you mean the admin password.
https://discussions.apple.com/docs/DOC-4101

HT201303 I have found out to my expense, that my 5 year old has been purchasing various app add ons with out having to input a password. It appears that if the password has been entered previously, pending timing you can ( a 5 year old can) make purchases

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