HT201303 I just purchaced an album and only half of every song got downloaded.What do I do.Thanks Ben

I bought an album and I only got half of every song.What do I do?Thanks Ben

Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT1689 Downloaded an album from itunes and only half of the songs will download to my ipad. error says file cannot be converted. How do I get this fixed or request a refund since I can't use the item purchased?.

Downloaded and album from itunes and only half of the songs will download to my ipod. Error message says file cannot be converted. How do I fix this or get a refund from itunes?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I downloaded an album and only half of the songs will load on my IPod, I get and error saying the files could not be converted

I downloaded the Beatles White Album I am getting errors saying the file cannot be converted next to each song that will not load on the IPod 16 songs were loaded and the will not, I restored the IPod twice and still get the same errors any help appreciated, I checked convert the higher bit rate songs to 128 kps this is the first album that will not load for me

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I have purchased an album on my iphone and only half of the songs appear on my purchases

I have purchased an album on my iphone and only half of the songs appear on my purchases. When I click update purchases it says all purchases have been updated! This also happens to some single songs, they arent showing up on my PC purchases! But they appear on my purchased playlist on the phone! What can I do?

You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT201272 I just purchased an album and only 5 songs fully play out of 15 songs. Is there any way of fixing this problem without having to repurchase this album?

I just purchased an album and I cannot get all the songs to play. I was wondering if there was some sort of simple fix or do I have to repurchase this album?

Franklin.s wrote:
... I was wondering if there was some sort of simple fix...
Could be a corrupt download of those particular songs...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I purchased an entire album and only two of the songs download; the other is "in cloud" why?

I purchased an entire album and only 2 of the 3 songs downloaded. The other is "in cloud" and won't download. When clicked on, it reads this this computer already associated with an apple id. All songs bought together, at same time, don't understand! Why is this happening?

If only one track on the album is throwing that message, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

This my first experience with itunes and using a gift carddownloaded an album and only half of a few songs played before jumping to the next song

This is my first experience with itunes and I chose to download a Mark Knopfler album. The first three songs stopped half way and instantly started the next song. How do I re-load the songs since i now "own" them? Thanks. Luce.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I brought a cd and only the last 3 songs downloaded and cant download the rest without buying it again

I brought a cd and only the last 3 song's downloaded if I download it again will I be charged again for it as it is saying the payment will come from my account

Store>Check for Available Downloads
If this fails:
How to report an issue with Your iTunes Store purchase

HT201272 When I download a previously purchased song to my iMac only half of the song plays

Any idea why only half of every song plays when I download a previously purchased album or song to my iMac?

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Okay, let's say you bought an album and there are a few songs on there where you only have half the song(the song just stops after a number of minutes/seconds). What do you do, and can you re-download these songs?

Okay, let's say you bought an album and there are a few songs on there where you only have half the song(the song just stops after a number of minutes/seconds). What do you do, and can you re-download these songs?

How to report an issue with Your iTunes Store purchase

TS1702 I purchased 2 packages of gems for skylanders and only received 1 package. Got email receipts and tried to report problem on ipad2 and it keeps coming up with to many https redirects. Can anyone help? Just want my gems :).

I purchased 2 packages of gems for skylanders and only received 1 package. Got email receipts and tried to report problem with link in email on my ipad2 and it keeps coming up with to many https redirects. Can anyone help? Just want my gems :).

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I purchased a album and only the first part of each song plays, even though the entire length is listed in the file properities. Any Ideas?

I purchased a album and only the first part of each song plays, even though the entire length is listed in the file properities. Any Ideas?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region, contact the iTunes Store support staff through the report a problem links in your account history.
tt2

Just installed 7.02 and only get itunes icon and usb cord. If I connect to itunes as requested, will I lose all my photos ? 7 installed just fine, why the problem with 7.02 ?

Just installed 7.02 and only get itunes icon and usb cord. Why should I have to connect to itunes ? If I do, will I lose all of my photos ? Shouldn't I get free service for their software problem ?

You don't have to update to 7.02 if you don't want to, though this update does fix a few glitches in 7.0.
Before updating, you should always back up your data - it's standard practice. I've never lost pictures in an iTunes update.
Perhaps you could elaborate on the comment, "Just installed 7.02 and only got itunes icon and usb cord." What problem are you having, exactly.
Your next question confuses me. "Shouldn't I get free service for their software problem ?." What free service were you looking for? You can always go to your local Apple store for help, or ask questions here for free.

HT201303 I just purchaced an album and only half of every song got downloaded.What do I do.Thanks Ben

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