HT201303 i'm trying to load my library to my new computer why wont it recognise me

how do you authorize your computer to take itunes?

See Recover your iTunes library from your iPod or iOS device.
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Similar Messages

  • I am trying to load my library on the new computer but it will not let me import. the shared library disappears when i shut the original computer off.

    I am trying to load my library on the new computer but it will not let me import. when i shut off the old computer the shared library disappears.

    Yeah... that's exactly the way it is supposed to work.  Sharing the library does not move it anywhere.
    To move the library to the new computer, copy the entire iTunes folder from the old computer to the new computer.

  • I am trying to download my library to my new computer. can't do it following the instructions from your site

    I am trying to download my library to my new computer. can't do it following the instructions from your site

    We are all itunes users just like you.
    If you are transferring from Mac to Mac, then copy the entire itunes folder.
    You can also type :" move itunes library" into the google search bar for directions.
    Since you do not mention exactly what you have tried and what happened, it is difficult to offer much more.

  • Computer that housed my itunes died and I trying to get my library on the new computer--help!

    Have itunes in my ipod nano but how do I get it to sync to new computer?  Also have my entire library in computer that died.  Is there anyway to get my itunes off that computer onto my new tower.

    Yeah... that's exactly the way it is supposed to work.  Sharing the library does not move it anywhere.
    To move the library to the new computer, copy the entire iTunes folder from the old computer to the new computer.

  • Home sharing is not work on either of my computers. What can i do to fix this. I am trying to import my library to my new computer.

    I have two computers. One that is running windows XP and the new one that is Windows 8. I have tried several times to import my music Library from the old computer. I have installed and uninstalled Itunes. The Apple's help desk had me to re-install. they sent me an email to import my music. The Home sharing  will not stay on after I hit done. what can I do.

    A broken logic may also prevent the firewire startup to work; do you actually see a firewire icon moving on the old MBP?  If not, then you logicboard is probably unable to startup in firewire mode.
    Your only other option will be to get your harddrive out to place it in an USB enclosure in order for your new laptop to mount your previous drive.
    If you have some technical expertise, you may find instruction in how to do this here: http://www.ifixit.com/.  But you could also find a technician to do this part.

  • Loading my library on a new computer

    Hopefully this is a simple question, but I am not very tech minded and can't figure it out. I bought a new laptop, and before setting it up "tried" to save my songs from the old laptop onto an external drive. Turns out its only an itunes shortcut that has been saved (problem 1) I downloaded itunes on the new computer and it doesn't recognise my ipod and sayd it needs to delete and start again, which I DON'T want.(problem 2)
    In simple terms, how do i get the music from my old library onto the new itunes, and will this enable it to recognize my ipod? The easiest way,I assume, would be to put the relevant info on the external drive then plug that into the new computer.

    Go to the top of this screen, click "Support", and type "move itunes library" or similar into the search bar.

  • I subscribe to iTunes Match. I am trying to download my library onto a new computer from the cloud.

    I'm now getting a message saying there are no songs stored in my cloud. How can I recover my music and get it downloaded on to my new Windows laptop?

    I logged into my account, then I synced all my songs onto the library using my iPod. All my songs are on there except the ones from CD's.

  • Downloaded my iTunes library to a new computer.  Trying to sync my new iPad to the new computer. get err msg "unable to load data class info from sync services".  Any suggestions?

    I donwloaded my iTunes library to a new computer.  Trying to sync my new iPad to the new computer.  I get an error message "iTunes unable to load data class inormation from sync services."  Any suggestions from anyone?  Thank you.

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

  • HT203167 I bought a new computer and am trying to get my library to the new one and purchase some more music.  I downloaded itunes but can't get any further.  thanks

    I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs.  I have downloaded itunes to my new computer but can't get any further.  sorry, I am a computer dinosaur.  Thanks for your help.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85855)

  • I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

    I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

    Is your iPhone not showing up in iTunes sidebar, or is iTunes not just launching automatically?
    The things that you can check are:
    1) Launch iTunes manually
    2) Restart or reset your iPhone (http://support.apple.com/kb/ts3281)
    3) Check your cable including disconnecting and reconnecting it on bot the phone end and the computer USB end.
    4) Reboot your computer
    5) As a last resort, take it to the Apple Store so they can check the hardware

  • I am trying to transfer my Itunes library from my old computer to my new computer, why is this such a difficult task?

    I am trying to get my new computer up and running.  When I tried to transfer my itunes library to the itunes on the new computer, I lost most of the music.  Anyone have a easy way to make the transfer?

    iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
    For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168 
    Windows users see tip at: https://discussions.apple.com/message/18879381
    2011 Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/  - An article with good background information, particularly if you are not sure your media files are all grouped for quick  solution above. Unfortunately it uses the single term "transferring library" for two very different moves; relocating just your media (not recommended unless you really need this configuration) and relocating media+database (really your whole "library").  Make sure you understand the difference before electing to move only media.
    If you put it in the default location of Macintosh HD > Users > *User Name* > Music  then you don't even need to start with the option key held down, iTunes will automatically look for it there.  (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)

  • After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is

    After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is download the qualifying product which I purchased just a year ago?  Any help will be greatly appreciated.

    I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes.  Thank you for your response. I'm all good now.

  • I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    no.
    Error "The serial number is not valid for this product" | Creative Suite

  • Hello, I'm trying to transfer my old itunes library to a new computer using home sharing. It's switched on in both computers, but I can't see the old library in the new computer. But I can see tracks from the new computer on the old one. Please help.

    Apologies for poor syntax, my arm's a little sore. Yes, one computer (old) is vista, new is Windows 8. Shouldn't I be able to import the whole library using home sharing? Am I doing something wrong? Thank you in advance

    I am having the same issue.  I recently purchased a new laptop and I have spent the last 3 days using the home share to slowly transfer all 22,000 songs.  However yesterday morning when I turned on both computers to continue the process I am having the following issue:
    both computers are running the same windows OS (8)
    both computers are running the same version of itunes
    both computers are logged in with the same apple ID
    both computers have home sharing turned on
    Now however I can see the NEW computers itunes library in the drop down box on the OLD computer, however I can not see the OLD computers itunes library on the NEW computer.  I can no longer see "HOME SHARES" on the drop down LIBRARY list on the new computer.  I've taken the following steps to correct the error:
    reset the router
    completely shut down BOTH computers and brought them back up
    reopened itunes
    re-logged in on both PC's
    re-activated both PC's with home share
    The articles and help from the apple sites are worthless and it says if you can't see a library just turn home sharing off then back on - I've completed the above steps NUMEROUS times.  After spending 4 days on transferring my music I really do not want to have to start over by using an external hard drive and then importing that way.  I would like some help on discovering why the new laptop is no longer seeing my old library. (When it has been working up to this point) 
    Thanks in advance.

  • HT201269 How can I transfer my old iTunes library to a new computer?

    I just got a MacBook Pro and I'd like to be able to access the iTunes library from my old computer on it. I've tried Home Sharing but it doesn't allow me to transfer my old library to my new computer, it just allows me to listen to the songs from it. I'd like to be able to sync my iPhone with my current computer without the "Erase and Sync" message popping up. I've authorized my new computer to access my iPhone and I don't understand why I'm not allowed to transfer my old library to my new computer.

    Have you tried the Migration Assistant that came with your new MBP?

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