HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

How can I reset my security questions?

Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you

Similar Messages

  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I want to change my security question but i can not remember answers

    I want to change my security questions but i can not remember answers so i want you to help me reset them.
    Thanks

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    How are you trying to contact Support ? You should be able to do so via the following :
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I can not remember the security questions on my device

    I can not remember the security questions on my device

    http://support.apple.com/kb/HT5312
    If the above link doesn't help:
    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • HT5312 what if i can not remember the security questions and no longer have access to the rescue email address?

    Hi
    I can not remember my security questions and no longer have access to the email account that i used for my rescue email.
    I have a new ipad and can not buy anything on the app store until i can resolve this.

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • HT5312 What do you do if you can not remember your security questions

    What do you do if you can not remember your security questions

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95700)

  • Hello, I can not remember my security questions. What do I do?

    Hello, I can not remember my security questions. What do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98437)

  • I can not remember my security question answers, how can I change them?, I can not remember my security question answers, how can I change them?

    I can not remember my security question answers, is there a way to change them, I want to purchase apps and I can not because I can't answer the security questions.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107849)

  • I can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    can not remember my security questions is there any way i can change them so i can purchase things on itunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I can not remember my security questions and it will not let me reset

    I can not remember my security questions and it will not let me reset

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108234)

  • HT1725 Where do I go when I can not remember my security questions to find the answers or to change them?

    I can not remember my security questions answers to use my itune card to purchase things. What do i do or where do I go to retrive the answers?

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer

  • HT5312 i can not remember my security questions what do i do

    i can not remember my security questtioms at all what do i do

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I can not remember my security questions, I can not remember my security questions,

    I can not remember my security questions,

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

    I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

    See my answer to your previous duplicate question. What happened when you tried my answers?
    LN

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