HT201303 I need help to change my password because I set up my grandchild mini with my AppleID bad bad I am now trying to change my password but I have not received a password
How do I fix my grand childs mini I pad so that she will not be sharing my information I reset/changed my user name ID
Message was edited by: 78Mw23346
To migrate your data to a new iCloud account go to Settings>iCloud and turn off all synced data (contacts, calendars, etc.), when prompted choose to keep the data on your phone. After everything is set to off, scroll to the bottom and tap Delete Account. Next, create the new iCloud account on your phone and turn on syncing for contacts, calendars, etc again. If prompted, choose Merge. This will upload your data to the new iCloud account.
Similar Messages
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HT2204 I need help to change my security questions I have forgot them
I need help to change my security questions I have forgot them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.
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I downloaded my Creative Suite 5.5 student teacher licensing software. I all loaded fine in my Mac but at the end of the download it gave me a message that I would need to check my e-mail for further steps in order to be able to use the software. I have not received this e-mail yet. I had my email listed as <Removed by Moderator>
Is there something that I need to show as proof of being a student yet? I had to give my student id number in order to get the serial number. I did not use my student e-mail address though. If that is the issue I can supply that also. <Removed by Moderator>
Help. PleaseErdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
I tried to recover my account but I'm not receiving the code in my recovery email
I forgot my password and I tried using the recovery option but I'm not getting the email for the recovery code. What shall I do?
Hey mcrickster,
Thanks for the question. It sounds like you are attempting to reset the password for your Apple ID. It may be possible that you have a rescue email address setup, and the password reset email is being sent to that address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If your issue persists, you may wish to contact our Account Security Team, as outlined in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M. -
I have applied for the free up-to-date program for the mountain lion os x upgrade. I received a tracking number too. How do I use this number to find out the status of my request? I have not received any email since the past 24 hours of my applicaiton.
It's hard to give accurate advise without knowing exactly which iMac model you have?
However, beware that your iMac must meet both Processor and RAM requirements.
OS X Lion - Technical Specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Also note that while 2GB of RAM is the minimum requirment, you will be much happier with 4 GB or more.
RAM is a user upgrade, see > iMac: How to remove or install memory
Plus some great third party RAM suppliers are OWC (macsales) and Crucial
Upgrade Apple iMac Memory & more – Easy Guide, Free Installation Videos.
Crucial Memory Upgrades for Macs - Apple Memory -
How do I get the code to download the software???
if you purchased a cc subscription, download the cc desktop app, https://creative.adobe.com/products/creative-cloud
and use the app to install your programs.
otherwise:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I downloaded the iCloud update on my phone and then received an email asking me to verify. I was not aware that I would get an email so I felt suspicious of it and didn't complete it. I now realise I should have. I tried to verify but it came up saying it had expired. I asked for a new email to be sent. It came up saying it had been sent but it has not arrived. I've tried three times but nothing .... Not sure how to verify my account or get it back now ..... ? Any thoughts? (please!)
Welcome to the Apple community.
Try requesting a new verification e-mail.
Start here, change your country if necessary and go to manage your account. -
On 4/3 3 54.95 purchases went through on my checking account. I had a 50 dollar I tunes card and tried to buy an item worth 50 dollars. but instead 54.95 was charged 3 times from my bank account on iTunes card. I talked to my bank and iTunes. ITunes said they would refund all of them. I check my apps purchases on my pc and all 3 of the charges say refunded but I have received no money. On top of that I did not receive anything I purchased. what should I do to get my money back?
It can take a number of days before the refunds will show on your card - if they aren't there by the end of the week then try contacting iTunes Support again.
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I anyone knows what to do and how to do it let me ASAP
How does it show on your card statement e.g. is it just a temporary store holding charge ? If it is then your card issuer should remove it from your account within a few days or so (the time varies by card issuer).
Temporary store holding charges : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support
Does it show on your account's purchase history : See your purchase history in the iTunes Store - Apple Support ? If it does then that implies that the purchase went through successfully, in which case either you should have either received the item, or your bank declined it and it should disappear off your card, or iTunes Support should deal with it : http://reportaproblem.apple.com -
help
No one here can do anything about this.
Yesterday was Saturday - this is the weekend, so support staff is probably not at 100% over the weekend. You will probably be contacted tomorrow. -
I purchase a iPhone 6 today at an official apple store and when purchasing the phone, the employee said that the I will receive my receipt via email. Over 8 hours have passed and I have yet to receive my receipt. I have also checked the junk mail and it's not there. I paid by cash if this helps.
Give them a little more time. Especially over the weekend, staff are not always able to enter the details of sales into the records. Let us know when it arrives (or if it doesn't).
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I purchased iPhone 4S factory unlocked online more than 4 hours before and I havent received the confirmation email, can anyone tell me how long does it take to receive an order confirmation mail? And how many days it takes to be delivered??
I got the confirmation almost instantly. My relatives are getting it from the US. Only flip side is that they leave on the 8th. And the website says delivery is between 7th and 14th of December, 1 or 2weeks. We bought it on the 23rd of November. I just hope they get it before they leave.
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It says that my apple ID verification email has been sent but I have not received it yet.
It says that my apple ID verification email has been sent but i haven't gotten it yet. Please help
cmace489 wrote:
I am having the same problem and I've checked my spam folder. It isn't there either.
You've replied to a six month old topic that is marked Solved which will get passed by. You'll get better attention by starting your own topic.
If you didn't receive your Apple ID verification or reset email -
I want to get rid of iCloud. I do not currently have an Apple product but thought I could use it with iTunes and my PC. I have deleted the software. I told iTunes to take it off my account, but every time I open iTunes there it is again, asking me to log into iCloud. I can't get Apple support because I don't have an Apple product. I don't know how to get rid of this!
This is for a Mac, but may be similar for a PC.
How-to: Safely delete an iCloud account from your Mac or iOS device
http://9to5mac.com/2013/07/13/how-to-safely-delete-an-icloud-account-from-your-m ac-or-ios-device/
Cheers, Tom
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