HT201303 i need to change my account information it's not working are counseling iTunes accounts
I need my billing information on my iTunes account
The option to send reset info will only appear if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if it doesn't show then I assume that you don't have a rescue email address (and you won't be able to add until you can answer 2 of your questions), in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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I no longer want Hulu Plus to be automatically renewed every month. I went to the Apple Store, my account, but do not see Hulu Plus anywhere in order to Edit this renewal information. Please advise!
Are you sure that you are being billed through iTunes and not directly through Hulu ? There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
But the Hulu website only seems to mention cancelling via them : http://www.hulu.com/support/article/203239 -
I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?
Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2 -
HT1904 I need to change the email address so I can get in to my account.
How do you get the messages to go to my main email
You should be able to change it at https://www.adobe.com/account/account-information.html
If not, what is the exact error message you are getting? -
i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.
Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
I need specific directions on how to set up 2 iPads to same iTunes account.
I need specific directions on how to set up 2 iPads to 1 iTune account. I want both iPads to receive some things alike - calendar, contacts, etc. I want same book on both but to open to correct page for each iPad reader. Games on both but levels for each iPad user.
It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
It sounds as if you have already found the method to change your card details, but just to confirm: go to the iTunes Store. Click 'Account' under 'Quick links' at the right. Log in.
Where it says 'Payment Information' click on 'Edit' to the right of it.
You should then be able to enter the correct card details.
Is this not working? Do you get an error message? -
I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
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I can not get real audio player to record videos from the internet i use firefox as my browser on windows 7, I believe the problem is that my Firefox browser is set for 64 bi... i need to change it to 32 and do not know how.
dont know what to do
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My app store is not connected to my itunes account, but an old friends. she changed her password and im no longer able to get apps. my ipod is connected to my itunes account, but not app store. how do i get the app store to sync with my itunes account so i can get apps again?? Please Help!
Don´t allow me to manage the old ID !!!!
"This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID." -
I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?
Download the yahoo email app, if you already deleted and reinstalled the email account and still have issue.
This is a known issue with Yahoo email account. -
Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Each of us is using an own individual iPhone, which we frequently update with our iTunes Accounts. We have had this setup for years. It was convenient, reliable and user friendly, since we both could download what we wanted, create playlists, etc. without impact on the other. Exactly this convenience has made me and my wife real Apple fans, so that we also wanted to convince our daughter to move from Android and PC to our easier Apple setup.
Since a few weeks, this setup does not work anymore. From Apple Support (online chat on Apple.at) I was not told that this is not supported any more. Every computer is only allowed to be connected to one iTunes account. From one perspective (sharing music across other users as an act or media piracy, etc.) I can somehow understand this. However, since we are using different user accounts on this computer, I do not have access to other user´s iTunes media and could not play, download or copy it. So what is the point in this?
This now means, that my wife and I are only allowed to download individually purchased music with our personal iTunes accounts only with an interval of 90 days, so every on of us 2 times a year!
Was I incorrectly informed by the Apple support? If so, how can I solve the problem? Or is this really a new policy by Apple? If so, what is the reason? Am I expected to purchase a Mac for my wife, my daughter, myslef and for the three smaller kids to follow soon?Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes. -
Your apple ID has been disabled i have changed my password 6 times still not working
your apple ID has been disabled i have changed my password 6 times still not working been trying to fix it for 3 hours now itunes is a joke
Jim,
This is what I posted on May 15th and it worked like a charm:
Just got off the phone with Apple Support. I have been working on this same issue for 2 weeks now. I was told to go to www.apple.com/support/itunes. Then under "Get Customer Service" choose ITunes Store Account and Billing. Then choose "Managing your account" option. You will see an option where you can email, choose this. This brings up a form that you need to fill out and submit. Just tell them that you have reviewed your account (assuming you have) and you see no fraudulent activities. Then ask them to enable your account. You should have your account enabled within 24 hours.......at least that is what I was told. I just filled out the form and submitted it. -
My apple id is not working i fill up all information but will not work
My apple account is not working i fill all information but still not working i am facing problem again and again sing up problem and my bill problem and my bank card problem i want to download some thing its free on apple store but error in sing in problem and billing
Settings>itunes and apps stores. Be sure to fill in the ID and password. If you get an error, then you are using the wrong ID and/or password.
Try this link...
http://support.apple.com/kb/HT1918 -
I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. Any help on how I can I do this?
You'll need to create an Apple ID for each device. Use the new Apple ID for FaceTime, iMessage and iCloud on the device. Use the original Apple ID for Settings>iTunes & App Store.
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Hello,
CanI set up two accounts for two different iPhones on the same iTunes account. Thanks JIMMYhttp://support.apple.com/kb/ht1495
You can use the same apple id for two separate phoones to share apps/music, however you would need a separate apple id for both phone for imessage/facetime/icloud.
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