HT201303 I ordered a people magazine but it DID NOT use my available dollars in my account. Instead it used my credit card. Can you assist me to get them to use my account as default?
I ordered a people magazine wanting you to charge my available account credit. You didn't. You hit my credit card. How can this be corrected?
After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information
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I bought a suscription to a magazine but it did not work
I bought a one year subscription to Cosmopolitan en Español" but now that the new edition is there, it is asking me to pay again. What can I do?
Got it...
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I have an ipad which is four months and three weeks old nearly. I have a message on it telling me that my macbook has been found. I only have to press
ok for it to go away.
I press it and it wont go away, I try to turn off my ipad and cannot do so why is this? and can you instruct me how to get rid of it and get the machine to turn on ples.
Sis. MavisYou should also ask this in the iPad forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/ipad/using_ipad -
I have a credit of $5.90 that already existed before being added to family sharing. The only pay option is the family credit card, and not my existing credit. I want to finish up my credit first. How can I do this? I've tried on my iPad, my iPhone, and they don't work. I decided to try my laptop and still no use.
Hi,
Are you talking about changing the Apple ID used for purchases in iTunes? If so go to 'Settings->iTunes & App Store-> then 'tap' on the Apple ID that appears and click Sign Out on menu that appears. You can now login with a different Apple ID.
Regards,
Steve -
I have lost all playlists, how do I recover originals. I attempted the troubleshoot fix of using the Smart Playlist, but I did not utilize a smart playlist.
I have lost all playlists, how do I recover originals. I attempted the troubleshoot fix of using the Smart Playlist, but I did not utilize a smart playlist.
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I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?
You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password. -
i have tried to sign up for an itunes account in order to install applications, but i do not have a credit card? i
Read here > Create an iTunes App Store account without a credit card
An alternative is to purchase iTunes gift cards > Choose your iTunes Gift Card - Apple Store
iTunes Store: How to redeem a code -
I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?
I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.
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I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.
You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
My account information match with my credit card, but still ITunes store writitng a message stating "The credit card was declined."
What can I do with this?Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
I work for the County and we purchased a copy of Adobe Photoshop CS2 long ago. The person that did the order is no longer here. All I have is the CD Disk that is new but i did not know the key code is. Is there a way to get the keycode for this?
It would not work anyway. The activation servers have been retired and Adobe has provided a new CS2 download along with a new serial number for CS2 owners.
Download Acrobat 7 and CS2 products
Gene -
I cant create account because i dont have credit card but I have ipod touch and I need it to download free games and other stuff.Is there any option i can write i dont have any credit card?
Sorry abaot my englishHi...
Click None in the Payment Information window.
Instructions for either using your iPhone or a computer > Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I have upgrade my phone to iOS7 and my company recently upgraded to Exchange 2010. My emails are not synching to my inbox. I can only see my Sent items. I have already deleted the account 3 times but this did not fix the inbox problem.
You need to have a different Apple ID for each of the other devices.
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I just applied for an Account but they did not request my ISBN. I may have made an error in completing the information. How can I correct it?
Did you just apply for an account or did you try to upload a book? If you are simply setting up an account, they won't ask you for an ISBN number. They will, however, ask for your tax ID number. After your account is activated, then any time you upload a new book, you will need to supply an ISBN number. Since each book has a unique ISBN, they don't need those numbers to initially set up your account. I hope that helps.
Good luck!
Kara
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