HT201303 i put my security code of my card and say its not valid
i put my security code of my card in app store and says its not valid
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/
Similar Messages
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I put a security code on my phone and cant remember what it is. How do I fix that problem?
You restore the phone using iTunes. If the code was set after the last time you synced or you do not have access to the computer the phone is synced with, google 'iPhone recovery mode'. You will have to place the phone into recovery mode to restore it.
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I'm trying to make a payment on my iPhone to AppStore but it keeps asking me for my security code from my card and now it just tells me to come here for support
The "backup password" refers to a password you created when you elected to encrypt your iPhone's backup. If you cannot remember the encryption password, you will not be able to access the backup.
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HT1222 My daughter put a security code on her ipod and we cannot remember it.
My daughter has locked her ipod with a security code and I have no idea how to contact someone to delete it. Any ideas????
Connect your iDevice to your Computer and open the iTunes program. You will need internet access and a Apple account. If not, this will not work.
2Turn on your iDevice. Now hold down the Sleep/On/Off button and the Home Button at the same time for about 30 seconds.Skip the Turn Off Menu when it appears. Continue holding down the buttons.
3If done correctly, your iDevice has turned off and then 1-3 seconds later, the Apple logo will came up, continue holding down the Power and Home Buttons. In approximately 20-30 seconds after it shows the Apple logo, it will display a "Connect to iTunes" image.
4Now iTunes will show the iDevice and say: "iTunes has detected a iDevice in recovery mode. Please restore it before using it with iTunes."If you did not connect the iDevice to iTunes before you continued with the steps then this will not work. Also, iTunes doesn't distinguish an iPhone with an iPod in this message.
5Click on restore on iTunes.Restoring the iDevice means to delete everything that is saved to the device. Including the password. It deletes everything because the passcode is designed to protect the owner's privacy. Thus, deleting everything is the only way to reset it.
6After the download is complete, iTunes will automatically install it to your iDevice.
7Sync your iDevice (Or use the backup if you did back it up) to iTunes and you should be back to normal. No password necessary! -
Redeem code says its not valid
I am getting an error mesage when I enter my redeem code saying that its not recognized as a valid code. I got my code the other day when the up to date site launched a bit early. Anyone else expereincing this?
Toddditto.
Code Redeem Support
we re unable to identify your code..... as a vaid iTunes code. A customer support agent will contact you in 24 hours at the email address you've provided...
This is the second attempt in about 6 weeks now. I'd appreciate it were customer support agent would indeed, contact me within the expected timeframe. I am still waiting for the contact to be made.
cheers
OGrace -
Firefox verson: 9.0.1
Google Toolbar version:
I've tried two fixes:
1. Went to Firefox Profiles at AppData >Roaming > Mozilla> Firefox > Profiles > Default Profile > Extensions and look for the directory where the Google Toolbar is installed. Mine is located at {3112ca9c-de6d-4884-a869-9855de68056c} directory.
Changed the maxversion to 10. Find this line <em:maxVersion>4.0.*</em:maxVersion> to <em:maxVersion>10.*</em:maxVersion>\
2. Went to Lib dircotry and opened up the file toolbar.js with a text editior and replaced all www.google.com/accounts WITH: accounts.google.comYou can turn off compatibility checking, but more and more of the Google Toolbar will not work. Google is no longer supporting the Google Toolbar so you should use the alternatives.
Hi Mark,
See http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars
If you have an aspect that is not covered, indicate what that is; otherwise, expect you to be fully functional within 1-2 weeks.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small> -
My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help
Maybe heresince yu proviced little informatin about what security code yu are talking about.
iTunes Store: My credit card's security code or zip code does not match my bank's records
Contact iTunes:
Apple - Support - iTunes - Contact Us -
we got a new computer and i just downloaded itunes. im trying to purchase a song and it wants me to verify my credit card accout. its asking for me to enter my security code from my card but it wont let me click on the box to enter it????????
You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out. -
Hi
I'v tried many times to update my applications however, my account can't do it because security code for my card is incorrect note that I'm sure my card details are correct completely so i need help to fix it as much as you can plz. ThnksLook, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
I've recently gotten a new laptop and replaced my damaged iphone. Apparently these 2 scenarios qualify as "new devices". This is fine but I also had lost my credit card previously that was connected to my iTunes account, and got a new one with all different numbers. When I try to change my billing information to this new card it won't let me because it says
"Your account has been accessed from a new device, and you must verify your payment information before you can make purchases."
and it asks for the security code of the card I had lost and replaced! I am not able to change my billing info to my new card thus because I can't get past this.
Can anyone please help?Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us -
Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help
Refusal of a card is based on information provided matching what is on file from your credit card provider. If it is refused, it generally means something is not matching. That can inclue the name, the address or other information. It has to be exact to match. If you check your credit card bill to make sure you are spelling the name correctly, the address is listed correctly, and yes, ST is different than Street, and it still does not work, contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
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I'm TRYIN to dwnload an app however it's fails bc the security code on my card is incorrect however it is correct how can I resolve this issueU
This happens to me as well
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HT1918 cannot input security code for credit card
cannot input security code for credit card update
Where are you doing this? Go to your account in the Apple store and re-enter (not just verify) all of your account information and be sure one click ordering is on and try again
LN -
I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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