HT201303 I recenctly purchased an expencive in app purchase how do i get a refund

I recenctly purchased an expencive in app purchase how do i get a refund.

All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT204088 I have been charged twice for an in app purchase, how do i get a refund?

    I made a purchase in an app (Paradise Cove Game), I only received 1 bundle but have been charged twice. Can anyone tell me how I can get a refund? Thanks

    You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 unauthorised purchase - how do I get a refund

    I have a debit done that is not authorised - how do I get a refund and to cancel any further actions

    https://expresslane.apple.com/GetproductgroupList.do;jsessionid=9GGLPwlpBQTplKCF RW8TJDGjntVFbyTrf2h3N93MyWBQ6wswKKQ6!-171400403
    >iTunes
    >iTunes Store
    >Purchases, Billing & Redemption
    -continue
    >iTunes Store account billing
    >PC or Device
    >OS PC or OS Device
    >iTunes 10.6
    >US/Canada/Other
    >Email
    Tell them you have been hacked and had a recent authorised purchases with your account and you would like to recieve your money back.

  • 6yo bought a $50 in app purchase, how do I get a refund?

    Apparently my 6yo must have hit OK in the middle of a game to spend $50 on more coins. Is there a way to get a refund? Or a way to prevent this from happening in the future?

    You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, as James said that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask. They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
    Good luck.

  • Mac App Store: How do I get a refund?????!!!!!

    Ok, 5 days ago I purchased LEGO: Pirates of the Carribeen (on sale, if it helps). That night I stupidly closed my MacBook and the next morning I was back to square one. Just before the halfway mark I had to leave for 2 days (with my MB) and go to a place with... DUN DUN DUN... No Wifi. When I came back I thought I'd finish my download. 10 minutes later. Error 404 or something like that.. Maybe 403. Anyways, I had to retry. So I did. 5 Minutes later. Same again, but this time The App DISAPPEARED FROM MY PURCHASES LIST!!!!! I really want my money back but I don't know who to contact or how.
    P.S I read in the Terms and Conditions that within 90 days I can get a refund so now I just need to know how.
    Thanks!!!
    yebbut

    Changing your DNS server may help the error 403 issue.
    Quit the App Store if it's open.
    Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.
    Click +
    Enter these addresses exactly as you see them here.
    208.67.222.222
    Click +
    208.67.220.220
    Then click OK
    Relaunch the App Store.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.
    No idea which T&C you are reading but Apple's policy clearly states that, "all sales are final" >   iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS

  • HT4009 how do you get a refund for an in-app purchase?

    Our 6 year old just inadvertently purchased $100 of in-app purchases, how can we get a refund?  Any help is appreciated

    You can contact itunes support here to see if they can or will be able to help you.
    http://www.apple.com/support/itunes/contact/
    Also you need to go to settings, general, restrictions, and set the restrictions to prevent in app purchases, it will have a passcode on it .

  • How do I get a refund for an app that was billed 2x?

    I was charged twice for the same app.  How do I get a refund?  I am getting the run around online when I try to "report a problem."  Thanks!

    http://www.apple.com/support/contact/

  • My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account back?

    My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
    Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
    Much appreciated, Paddy.
    <Email Edited by Host>

    Hello paddyliverpool,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Refund is an option.
    Best of luck,
    Mario

  • How can I get a refund for an unwanted app that I just purchased?

    How can I get a refund for an unwanted app that I just purchased?

    Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
    (111524)

  • How can I get a refund for an in app purchase I did not want?

    How can I get a refund for an in app purchase I did not want?
    The app took over $35 from my account and there is no way this was authorized.  Please advise on how I can recover these funds.

    They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
    I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
    I think they do this to their customers very often. It is extremely dishonest.
    I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
    But seriously...best of luck.

  • Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

    Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

    You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
    Refunds from the App Store or iTunes - Apple Club
    In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
    iOS: Understanding Restrictions

  • HT2534 How do I get a refund on an app that i didn't purchase?

    Hi,
    I've recently purchased an app for $0.99. Couple days later, I received a bill in my email with another app (cost $4.99)that I did NOT purchase. I've only wanted to and agreed to purchase one app and not the other that I don't even have or use on my ipad. Did this happen to any of you? How do I get a refund on this situation? If any of you know how to solve this, please hlep! Thank you.

    You can contact iTunes support via this page and explain and see what they do (in theory they should credit or refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I set up Raid on my Mac Mini Server and lost my Server software. It is not listed in my "purchased" apps. How can I get it w/o having to purchase it? Will my serial

    I set up Raid on my Mac Mini Server and lost my Server software. It is not listed in my "purchased" apps. How can I get it w/o having to purchase it? Will my serial # be enough to show it is a mini server and under warrantee be enough to get it back?

    If it's not listed in Purchases, check that it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 After that, go to Purchases and download OS X Server.
    If you can't download it, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

  • I purchased some in app token but they were not given to me in the game. How do I get a refund?

    I bought something form the game but the tokens were not added! How do I get a refund. I spent $4.99 but got nothing at all.

    I have almost no idea what this is about.  If it is something the app buys from a third party, you need to contact that third party about it.  If it is something the app buys through the iTunes Store
    How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT1491 I purchased an application from the app store and the app is not working,How do I get  a refund ?

    I purchased an application from the app store and the app is not working,How do I get  a refund ?

    First, contact the developer of the app and ask for assistance. Then if you cannot get the problem resolved, go to the following link, explain the reason for your request, including that the developer was unable to solve the problem, and ask:
    http://www.apple.com/support/itunes/contact.html
    Though a refund is not guaranteed, it's possible they'll make an exception for you.
    Good luck.

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