HT201303 I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

Get prepared for some bad news, then contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

Sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to traceit

sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to trace it.

You can't use the IMEI number for tracking it, you can only potentially do that if you had Find My iPhone enabled on it - if you did then you can try locating it via http://icloud.com or the Find My iPhone app on another iOS device.
For the IMEI number, do you have you got the phone's box or have a backup of the phone on your computer's iTunes : http://support.apple.com/kb/HT4061 ?
If it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

It seems Apple is having some issues at their end. There have been hundreds of posts on the forum with the same problem.

HT5622 I've can not from the apple store. I cheched my visa account it still have money in it and the bank told me is working but I still can't buy stuff from the store . Why?

I've can not from the apple store. I cheched my visa account it still have money in it and the bank told me is working but I still can't buy stuff from the store . Why?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552

My iPod screen broke and I bought a new one, how do I get iTunes to un-recognize the old one (i heard you can only have 5 devices).

I have new iPod Nano. I want to set it up w/ the same name as my old one. I heard you can only hve 5 devices, so since I'll never use the original one again, how do I get iTunes to know that it is no longer?

You do not need to do anyhting.
You can sync as many devices as you like.

I had to change my iCloud/iTunes user name and when I go into my iPhone to change it on the iCloud, it only allows me to change the password. How can I change the username?

Do I just need to delete the account and start over? Will I lose info?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

For Christmas, my older sister got me a portable charger for my iPod. I'm not sure if it was capable with apple products, but it charged my iPod when I used it. My brother came upstairs and took my portable charger from me, so I went to go use my wall charger. The wall charger I have has always worked and it charges my mom's iPhone, so the problem I have isn't my charger. After I plugged my iPod in my charger, a message popped up saying "This accessory may not be supported". I was confused because this never has happened before, so I tried my portable charger after I got the message. The portable charger didn't charge my iPod anymore apparently after I tried my charger. All this happened the day after Christmas, so it's almost been a month without my iPod charging properly. My iPod does charge, but only when I plug it in halfway and am about to turn it all the way off. The only way I get it to charge is when I plug it in real fast as soon as I turn my iPod completely off. I've also restarted my iPod, cleaned out the charging area, asked people at stores that work with technology, and etc, so if someone could help me resolve this problem that would be legit because I use my iPod on a daily basis.

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

My old ID was disabled so I created a new one for the new phone, but when I go to the apple store on my phone it says to enter a password for my old account, how do i change the id to my new one?

I went to the settings and entered my new account info with the new apple ID but everytime I try to download something it is asking me to enter the password for the old ID(which is disabled)

Maybe the App Store is still open with the old info?
Try this:
Restart your iPhone
Press Settings and then Store
Press your Apple ID and choose sign out
Press Home button
Go back to Settings > Store and then sign in with new ID/password.

I forgot my security questions and when i go to my apple id to change it it asks for the answers

i dont remeber my answers and i have read past articles and they say to go to my apple id then to the security section but to let you acces that you need the answers to the questions so that doesnt help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT4972 The PC I first set up my wifes IPAD on is no longer working and I have purchased a new computer, how do I make my IPAD recognize this new computer?

I need to change the PC my wifes IPAN syncs with since the original one PC no longer works and I purchased a new computer

Sync with new computer
https://discussions.apple.com/docs/DOC-3141

My old computer has crashed, i got a new one, how do i sync my iPhone to my new computer without lost any of my data?, my old computer has crashed, i got a new one, how do i sync my iPhone to my new computer without lost any of my data?

is there a way doing that without any complications?

You will not be able to transfer music not purchased from iTunes from your phone to your computer, or any photos that you may have transferred to your phone from your computer (i.e., Photo Library photos) without using 3rd party software such as Touch Copy. (You may want to re-rip your CDs to your new iTunes library and use an app like PhotoSync to transfer Photo Library photos as a more cost-effective solution.) After dealing with that, the procedure to follow to establish syncing with your new computer without losing other date is outlined here: https://discussions.apple.com/docs/DOC-3141.

Can an iTunes gift card be used towards a case on the apple store?

I got a 100$ gift card that i already redeemd but i dont really buy things, i need a laptop case for my MacBook but i dont want to spend the 50$ can i use my giftcard twords that? and if so, how do i do it?

Welcome to the Apple Support Communities
I'm sorry, but gift cards can only be used for the iTunes Store, App Store and iBookstore, not for the Apple Store to buy hardware, peripherals...

HT4527 on my old laptop the harddrive went out..i have a new one how can get all tha info back/music/fotos/app??

old laptop hard drive went out.i have a new one how can i transfer my info to the new one?hard drive not working

If you don't have backups, see here
https://discussions.apple.com/docs/DOC-3141

How can i pay on the apple store online with two credit cards, with two different billing addresses

I will be greatful if you could answer me this question...
How can i pay on the apple store online with two credit cards, with two different billing addresses?
I know that you can use two credit cards to pay an item but the problem is that i can only put the billing address of just one of the credit cards, and since the two cards are from different people (my parents) i can't do it. They live in the same place so i don't know if i should just put one of the billing address.
Thank you.
PS. I don't know if this is the right community to ask this, sorry if i'm wrong.

On the Apple Store "Payment & Pricing" page it states:
Using more than one payment card
You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Gift Cards:
Credit card(s) - up to two
Apple Gift Card(s) - up to eight
Apple Gift Card(s) + one credit card
During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.

HT201303 I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

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