HT201303 I try to put in my Card security pin but no matter what I put it dosn't let me in. I enter the correct pin in the correct space but it always says i'm wrong. Please help and tell me what to do if you can!

I have money from gift cards but it won't let me pay with them.

Well, gift cards don't really have Pins... they have redeem codes and serials.
Time to contact iTS to check out what you even have.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

I upgraded my computer and need a link to download Acrobat Pro 9 MAC. I have my serial number but do not have my disc. Please help and send link. Thank you.

I upgraded my computer and need a link to download Acrobat Pro 9 MAC. I have my serial number but do not have my disc. Please help and send link. Thank you. My MacPro computer is slowly dying and I need to get going with Acrobat Pro 9.

Unfortunately, Adobe has quit support of earlier version. They have a version of AA9 Pro for Windows posted, but not for the MAC as I understand it. You can try Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools, but again I can only find PC versions. Someone may drop by with a link or you might see if anyone locally has the CD (that you could get the install file from). You will still need to use your original S/N.

My iPhone 4 keeps asking me to enter the apple ID for an account which no longer exists-.please help

my iPhone 4 keeps asking me to enter the apple ID for an account which no longer exists….please help

I should have also said that the only reason this is causing me an issue is because I have bought a new phone and I want to sell this one. But I cannot erase all data because I cannot turn off find my phone because it keeps asking for the password for an account which no longer exists…. have tried so many suggestions but nothing is working...

I forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

i forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96813)

I reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

i reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

I just got iPhone 6 and am trying to restore my iPhone 5 backup but it keeps saying backup failed. Please help.

Im trying to restore my iPhone 5 backup that i made a few minutes ago to my new iPhone 6 - but it keeps saying backup failed. What do i do - need help Please.

Here's what I found in this article Update and restore error messages on iPhone and iPod touch about error 14:
I think you should start with checking the security software settings first.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

HT4859 i have lost all my contacts can some one please help and tell me how i can get them back. Thanks

i have lost all my contacts can someone please tell me how to get them back. They have dissapered off my iphone and they are not on my icloud contacts either, dont know where they could have gone??? Please help.

Thanks for replying pvonk.
i download the sofware update on to my pc and the next thing i know all my contacts are gone, the only things that have come up on the icloud CONTACTS app is the service call numbers thats it, i have no idea what to do.. i have itunes on my desktop and i looked for them there but i still cant find them, i dont have outlook i have VISTA so its hard for me to look for my contacts.
im worried that ive lost them. if anyone has some advice please let me know, im new to this and im having trouble understanding it. Thanks

Hi I don't have face time in my mini iPad I got it from UAE I don't live there I need is desperately please help and tell me should I visit apple store near help please

Tell me what to do please help me

All iPad from the UAE do not have FaceTime and it cannot be downloaded or installed.

Please help me with these errors...if you can...

Ok, I downloaded the Safari for windows. I start the browser and I get this message
"Safari can’t open the page “http://www.apple.com/startpage”. The error was: “unknown error” ((null):10061) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message."
Other browsers work perfectly.
The other error I have is with Itunes (I know this is not the place to post that, but if you have any idea, maybe you can help with that one too). Itunes runs fine, it tells me there is a new version of firmware for my ipod nano, when I hit update, it tells me the apple server cannot be found. My internet connection is working perfectly.
Any ideas?
Thank you in advance!
Bobby-

I have been facing these very same problems (“unknown error” ((null):10061) and the i-Tunes one) and I am surprised to see that even after two months of the first posting of these problems, no apple afficiando has condescended to post a cure for us lesser souls!
There were some other posts as well posting the same problems (“unknown error” ((null):10061) ) - and all they have been advised is to go back to IE! What a shame!
Any higher apple souls listening?

HT1853 My ipod is hooked up to the computer but not recognized by my computer or by i tunes but it still says do not disconnect please help!!!

.

Hi greyangel23,
I have an article for you that will help you troubleshoot this issue with your iPod not being recognized:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

THE "APP STORE" ICON IN MY IPHONE IS DISAPPEARED. PLEASE HELP ME TO UPLOAD IT AGAIN.

THE "APP STORE" ICON IN MY IPHONE IS DISAPPEARED. PLEASE HELP ME TO UPLOAD IT AGAIN.
THANK YOU

You can't delete default apps. Check your restrictions in Settings/General/Restrictions/App Installation.
If enabled, you can't find the AppStore on any screen. Disable the restriction and it will show up again.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx

Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB

HT4113 When I go for restrictions my iPad mini want my pass code I fill it's recurarment it's say wrong please help me what I do....?

When I go for restrictions my iPad mini want my pass code I fill it's recurarment it's say wrong please help me what I do....?

Hey there Ajjusingh,
It sounds like the passcode you are entering for your Restrictions is not working for you. According to the following article you will need to perform a factory restore to reset that passcode:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I just updated my iphone 4 to 5.0.1 and yet i encounter a problem which is that i cannot get to the internet while it always says : you are not subscribed to the cellular data, or it's not been activated. Please help me my carrier is AT

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Check to make sure cellular data is not disabled in settings. If it's on, try re-setting the phone. If that doesn't fix it, call AT&T.

HT201303 I try to put in my Card security pin but no matter what I put it dosn't let me in. I enter the correct pin in the correct space but it always says i'm wrong. Please help and tell me what to do if you can!

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