HT201303 I want to install a free app but it keeps asking for my credit card details

I want to install a free app but it is asking for credit card details. I don't understand. Can someone please help thanks

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

Similar Messages

HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid". it obviously isn't. how can I fix this issue?

I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank you

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

When I want to download a free app I am required to give my credit card details. Why if the app is free?.

I am not prepared to give my credit card details for a free app. These days I don't trust anyone with my bank details if I am not making a purchase & the app is free.

Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store (you should be able to remove credit card details after entering them).
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will either need to enter credit card details or create a new account (and use the instructions on that HT2534 page when creating it).

HT201303 I have money in account but it keeps asking for a credit card!! What do I do?

Help

what is CC? I DONT get a error it goes to billing and it asks for my credit card.I dont have one anymore. BUT I Do have 24 bucks in my account from a gift card. When I try to buy a song it keeps asking for a credit card.......Why wont it just say OK now u have only 22.71 in on account..

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.

Why am I being asked for my credit card details to upgrade a Free app??

Why am I being asked for my credit card details to upgrade a Free app??

Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H.

I have to update all my application in my App Store however they are asking for the credit card details since this is to update only. Even to download some free games still they are asking my credit card details since it is a free. Please help me..

I have 11 updates in my App Store but every time I click the update they ask first my apply ID that would be fine but after they will ask my credit card details since this is only to update. Please help me.
Also, even I would like to download some games it's ok to ask for our Apple ID but in the second time they will ask for the credit card details. Please help me

My younger brother had the same problem. You have to go into settings, app store, details and then change your credit card details to none. If there is no none option, you will have to use a different apple id.

I have redeemed my itunes money and want to buy music -yet it keeps asking for a credit card. Won't take money from my account.

I have money in my account -yet when I try to buy music it keeps asking for a credit card. I saw that someone else had the same problem -yet no answer.

Yes, it's a bind isn't it. I'm also new, just trying to help my young son download free games, but the amount of personal data that has to be divulged for such a simple task was quite a surprise and somewhat overwhelming.
All to help him with his much wanted iPod which he got for Christmas. Thanks mum!

I need to by apps but it keeps asking for my security questions ;/ but forgot the answers to my security questions and the security/rescue email too (i dont have USA number to call please help me and send my rest to my email

I need to by apps but it keeps asking for my security questions ;/ but forgot the answers to my security questions and the security/rescue email too (i dont have USA number to call please help me and send my rest to my email

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115668)

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

If the cost of the app is close to $10 - there could sales tax or VAT added onto the purchase as well. Here in Pennsylvania the state sales tax is 7% in the county in which I live. The app would have to cost less than $9.35 or I would exceed the $10 balance in the account.
It may also be a way of simply identifying that you are who you claim to be - a verification process if you will. Apple is currently increasing security measures in the app store and iTunes.

App store keeps asking for my credit card info for free apps!??

Every time I go to get a free app, I keep getting asked for my credit card info to be updated. If it's free, why is my credit card info needed!?? I don't want to get charged, so I cancel out of the credit card request, it's not worth trying to get unwanted charges taken off. I would write to Apple but for some strange reason they refuse to use email for help. So, guess I will just try here.
Thanks,
Jim

Hello All,
Even I do faced same issue on my iphone 5 recently, because I had updated my credit card details while purchasing 'whats app'. Later on if I try do down load free apps, it started asking me verify payment info..I got frustrated and tried to remove apple id and create the same id and reset networksettings, but issue not resolved.!!
Possible scenarios of it occures:
1. While creating your apple id you might have given credit card info an dlater that got modified/expired
2. Once you buy anything by using credit card that info will be updated to your apple id, so it asks every time
Resolution:
Just remove your credit card details from payment information
setting > icloud > account > payment information -- remove ur credit card info , done done
Then try to download free app, it will only asks for apple password, It will not ask for 'payment verification'
Thank you
Krish

OS X Mavericks is offered as a free download, why is apple asking for a credit card number?

Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?

Yes. This is what it says.
Resolution
You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
If you have an unpaid balance or payment due
You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
If you’re using the iTunes Store or App Store for the first time
If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
If you changed your country or region
When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything. She doesn't have a gift card. She's just a person without a credit card. She did have one, and now she doesn't.

HT5622 When I am getting a new FREE app, my apple ID is required but today every time I attempted to get the app, I also was asked for my credit card info. Since each time I was accessing free apps I do not understand why this was asked..I

What am I doing wrong?

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

At first I wanted to get an app in the App Store which is no need to buy it. I'm at Malaysia but the app is only for china. So I change it to china. But the china App Store didn't ask for the credit card thing. So I change the country....

Then I changed it to Malaysia but I can't because the App Store ask me to give the credit card number thing. But friend does that too. But the App Store didn't ask him for the credit card number when he changed back to Malaysia store. Please help me. I really need it. Thanks

Veronica ...
Reset the device then try the App Store.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
When you can, yes, there's an update available.
Tap Settings > General > Software Update

HT201303 Unable to redeem my balance keeps asking for my credit card information

Help! I have a balance in my I-tunes account, but when I try to redeem it to purchase a song it asks for my credit account information. How do I redeem my balance?

I was given a $50 gift card. I redeemed it and now I went to the iTunes store to add my songs. What button do I enter to have the song downloaded to my iPod? When I hit the price-it goes to my cc screen. I do not want to put this on my cc-but use my credit balance? Thanks for your help....

HT201303 I want to install a free app but it keeps asking for my credit card details

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