HT201303 im forget my question security how can u help me please

im forget my question security how can you help me please

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86063)

Similar Messages

  • HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
    Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • My whole iPad screen is pink and blue I don't know what happened can someone answer my question and how can I help my iPad from the pink and blue screen

    Thank u very much if you helped me and in the message can u also include how I can fix my ipad thank u very much 

    You may very well have to restore the iPad eventually, but start by rebooting the iPad and see if that helps, before you start doing anything too drastic.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Hello my iphone is locked how can unlock help me please with respect

    model  MC605B
    SERIAL NUMBER 85032NHNA4T
    WI-FI ADDRESS 7C:C5:37:AC:05:5C
    BLUETOOTH 7C:C5:37:A4:05:5B
    IMEI 01 242700 951923 3
    ICCID 8970 1991 1111 8359 381
    MODEM FIRMWARE 04.12.02
    Help me please

    ONLY the carrier it is locked to can authorize unlocking it. The UK carriers will not unlock phones for anyone who is not a customer of theirs. Call Apple Care and give them the serial number. Ask them if they can tell you what carrier it is locked to. If they can, then contact that carrier, find out exactly what their requirements are, fulfill the requirements, and request an unlock from them. No one here can do anything about it.

  • HT201303 forgot my answers to my security questions! how can i recovery them???

    forgot my answers to my security questions !how can i recovery them besides goin onto apple support or managing account cause they doesnt seem to help??

    In what application?

  • Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

    Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • My ipod wont let me buy apps etc... keeps saying this is the first time this device has been used and to sign in and answer security questions. I have had this account for years but cant remember the answer to the security questions. How can i fix it?

    My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Blue, and Mr. Frisky...

  • HT5312 HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?

    HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?
    my temporary pin is 2791

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • I cant remember the answers to my security questions..how can i reset it???

    I cant remember the answers to my security questions..how can i reset it???

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT1725 I forgot the answers for my security questions. How can I have it back?

    I forgot the answers for my security questions. How can I have it back?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • I don't remember my security questions. How can I reset them?

    I don't remember tre answer to my security questions! How can I change them ?

    go to the support tab and apple will call you. I just figured this out myself. They will ask you some questions send you a verification code and then reset it for you.

  • HT5312 I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?

    I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
    Thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

    I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot the answers to my security questions. How can I reset these?

    After owning an iPad 2 for about 7 months, I purchased an iPad 3rd gen.  I tried to purchase an app (PDF Highlighter) and upon doing so I was promoter to answer two security questions "since this is my first purchase on this device." I do not remember the answers to my security questions. How can I reset the answers?
    In addition to this issue, I went into my setting and entered my debit card information in another attempt to purchase the app. Upon doing so I was prompted to verify my payment info. The prompt asked me to enter my security code. I entered the correct code and it comes up invalid. I have tried going into setting and verifying my payment info through there as well, it also says my security code is invalid. How can I fix this issue? The app I am attempting to download is called PDF Highlighter for $6.99.  Thank you for your help.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

Maybe you are looking for

  • Incorrect date format on report instance

    Hi, I have a problem (well a question) relating the the instance detail information behind a report instance in BusinessObjects Enterprise XI3.1 SP2 FP2.5. On one of my servers I can view the history of a report thorough InfoView and then select the

  • Can't sync music to my iphone 3g using itunes 10

    I need help!! I recently updated to itunes 10 and then when i tried to sync a message came up "An unknown error occurred (13001)". wat do i do?? I have tried reinstalling itunes. i have tried to sync it with another itunes 10 but i comes up with the

  • Invoice regenerated after canceling

    Hi all, we have a problem that occurs from time to time. After we create for example a Debit Memo, we create a delivery and a billing document. Now sometimes we need to cancel the invoice again. So we go into vf02-billing document-cancel. A new docum

  • Document attaching to Customer Object link

    Hi all, I have created a document relevant for Sales. In object links i have attached this document to Customer object. Here in the Customer master data (After double clicking the Customer object link in the DIR), Can i attach any document to the Cus

  • Setting a Freight by the UI API ?

    Set a freight by the UI API on the Sales Order form Do I really have to code so I click on the Linked button then enter the value in the Freight  Charges form then click OK all this by the UI ?