HT201303 iTunes billing information update error??

I have been trying to update my itunes account with my most current address which is listed on my bank account and it's not working and is preventing me to purchase items. I keep getting a message that my card information doesn't match with my bank info. I have logged into my bank account to verify the change went trough, which it did. Why do I keep getting this error?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPad then try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payment link on your account's page.

Similar Messages

  • I received an e-mail from apple store asking for billing information update. Is this legitimate

    I received an e-mail from apple store telling mr that my account billing information is out of date. Is this legitimate

    If it has a link than most likely no. For example
    It has come to our attention that your billing information is out of date. To fix this, refer to the link below
    That is most likely a scam and you should not click on it. It would help if you provided a copy of the email, just to be sure.

  • HT1926 Re-downloaded iTunes, could not update, error message is APSDaemon.exe and MSVCR80.dll "Apple mobile device failed to start".... help?

    That's the error message I'm getting. I keep troubleshooting my computer, and trying to troubleshoot iTunes and it's not working or coming up with anything.
    I just used my iTunes yesterday and it was working fine, all I did was try to update it today and then this happened.
    Now I can't even open iTunes...
    Please help!

    Click here and follow the instructions.
    (99033)

  • Itunes will not update error

      My existing itunes software will not update to current version. It stops half way through Install. I just get an Error window. It says try downloading manually via 'Tools' but I can't find 'Tools' anywhere?

    I assume they mean tools in Apple Software update, it is on the menu bar. You can select download only which saves the components on your PC.
    Or you can simply;y download the installer direct from Apple
    http://www.apple.com/itunes/download/

  • HT1926 Win 7 64, latest updates. iTunes won't update - error "iTunes has an invalid signature. It will not be installed'. Tried rebooting, nothing seems to work. Due for new phone - am seriously looking at Android.

    Any suggestions? IE 9.0.8112.14621IC. Symantec End Point Protection 11.0.5002.3333. Latest MS patches, rebooted, nothing has changed on my computer in months besided the MS patches. This is crazy - spent more time on this already than it's worth.....

    I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
    The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

  • HT1918 itunes billing information

    i can not buy nothing on itunes, when prompted to change my payment details they are all correct but itunes will not accept them

    What type of payment details are you trying to add ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • IPhone 4.0.1 unable to update iTunes/AppStore Billing Information (county)

    +*iPhone 4.0.1 unable to update iTunes/AppStore Billing Information: Prevents Purchasing/Installations*+
    ++When accessing the AppStore I am prompted to update my iTunes billing information. This process generates a loop when selecting the county and will not update. This prevents purchases or free downloads from the AppStore.++
    Details:
    +I have a new iPhone 4. When I received it I activated the phone, restored from back-up and updated the software to 4.0.1. After the software update was complete I tried to install Free and Purchased applications from the App store. I cannot install any free or purchased iTunes application, music, or video.+
    +*I received the following messages:*+
    *[Verification Required]*
    +Before you can make purchase, you must tap Continue to sign in, then verify your payment information.+
    Cancel (Continue)
    *[Sign in Required]*
    +Tap Continue and sign in to view billing information.+
    Cancel (Continue)
    *[iTunes Password]*
    +Apple User [email protected]+
    Password
    Cancel (Ok)
    [Account]
    Cancel (Done)
    +Credit Card:+
    +Card Number:+
    +Security Code:+
    Month:
    Year:
    Salutation:
    +........ More+
    +*I re-entered all information*+
    *[Address Verification]*
    +County information is required to calculate the applicable sales tax on your purchases. Choose the county where your billing address is located.+
    County:
    Cancel (Done)
    I select the county and select done the screen loops for the county information.
    *Things I have tried:*
    - Updated billing information via iTunes on the Mac (Updates successfully) - but will still prompt for updates on the iPhone.
    -Restarted iPhone (same)
    -Erased iPhone and activated as new without restoring from backup (same)
    -Contact iPhone support (no other advice then what happened here the first time) the second attempt at support has resulted in a call with iPhone and iTunes Support.
    I will post back my findings, but has anyone found a solution.

    The only difference I noticed was that the card that kept looping was a visa check card, verse a credit card (mastercard). I am not sure if there is a problem within the iPhone application. I don't believe this to be an iTunes or App store problem because the account profile will accept the card information via a computer. This problem seems to be within the address verification process the iPhone/app store does only on the iPhone platform. Apple support and iTunes support seems to be clueless. My original post is the only way I've gotten it to work.

  • HT1918 I go to school in the United States.  However, I have a UK address.  How can I input a UK address in 'billing information'?

    How can I update my Itunes billing information with a UK address on my debit card?

    If you are in the US then you can only use the US store (you can only use the store in the country in which you are in), for which you will need a US billing address on your account - and as far as I know debit cards are no longer accepted as valid payment method in the store, they are not listed on this page and there have been a number of posts about them being declined.

  • I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    Good day BenithaK,
    Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
    Apple ID: What to do after you change your Apple ID - Apple Support
    To change your iTunes billing information for either Apple ID account, follow the directions in this article -
    iTunes 12 for Mac: Manage your iTunes Store account
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • HT1725 itunes keeps giving me an error message that "Your Apple ID has been disabled".  I have tried changing the password and billing information, but continue to get the error message.

    I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled.  I changed the password and updated billing information, but still get this error message.  This involves free apps which I was trying to install.

    I am having the same problem.  I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message.  Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device.  This has been issue on my Ipad as well. 
    Thanks.

  • HT1918 I was directed to itunes because I am trying to update my apps but my billing information is expired and will not allow me to do so, Im trying to switch my billing information to "NONE" but I do not see and option for that in my payment information

    I was directed to Itunes because I am trying to update my Apps but my billing information is decling it because my checking account has been expired, i was told to go to payment changes and select the option "None" but I do not have an option for that and just trying to find out a way to change my billing information to none so that I am able to update and download free apps!

    Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
    (123935)

  • I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information to be declined

    I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.

    Go here:
    https://expresslane.apple.com/Issues.action
    Ask for assistance.

  • Payment information updated but iTunes still billing old bank

    Who do I need to contact about making sure ITunes is billing the correct account.  Correct billing information is showing in iTunes payment information but iTunes is still billing my old bank information that I iTunes shows as updated.
    Please help!

    Hi,
    Thanks, but that allows me to change the "Name:" of the iPhone (e.g. "Joe Smith's iPhone" to "Frank Drebin's iPhone", not the phone number that iTunes shows.
    See a screen cap of it at:
    http://www.apecity.com/itunes-iphone.gif
    I put a yellow box around the phone number field. That still shows the old number, before I had it changed. How do I change that?

  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    Debit card? Are you sure?
    USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html  "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

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