HT201303 Itunes charge me twice for the same game

Itunes charge me twice for the same game

Try contacting iTunes support and ask for a refund for the duplicate charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT4009 Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.

    Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.

    These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums. If you have a billing problem then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
    Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

    Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

    Hi Benjamins,
    I've checked your account—you have two ExportPDF subscriptions. One placed on October 20 2013, and the other placed on October 11 of this year. So, you were probably charged the auto renewal for the subscription placed in 2013, and then the new charge for this year's order.
    Please Contact Customer Care so that an agent can help get things situated for you. There's no reason to have two subscriptions to the same service, so an agent can help you cancel one, if you'd like.
    Best,
    Sara

  • You recently charged me twice for the same app

    I recently reloaded AC-130 spectre app on my iphone.  I had purchased this game awhile back.  As i was reloading after updating my iphone you guys charged me again.  So i paid twice for the same game, that *****!  Can i get some remedy?

    We certainly did not charge you anything at all.
    This is a user to user forum.  You are NOT addressing Apple here.
    Have you reported the issue to Apple?
    http://support.apple.com/kb/HT1933

  • HT3702 I can not connect to iTunes Store.... & I was charged 3 times for the same game.

    I was charged 3 times for the same game.  I need a refund on them & reimbursement for overcharge fee... 

    I just posted about this.  I see now I'm not the only one.  They are thieves!

  • I was charged two times for the same game

    I was charged two times for the same game...how can I get my money back?  I even was emailed a receipt for them both...no one noticed?  Please help me.

    How to report an issue with Your iTunes Store purchase

  • What to do if Itunes has charged me twice for the same "in-app" purchase?

    It is clearl seen in the Itunes invoice.
    How can I get my money back?
    BTW, I used a german Itunes account for it.
    Thanks in advance for any help you could offer to me.

    ok anything no problem just trying to help someone for the 1st time.
    this was for others on here also that needed help.

  • HT204088 I simply want my payment credited - you have charged me twice for the same track - just credit it please!

    Why is life so difficult in contacting You ?
    I simply want my account credited for the piece of music for which you have charged me twice. Is that so hard ?
    Lionel Rose

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    Contacting iTunes Support isn't all that hard. Just go to the Support tab above, click the Get Started link in the Contacting Apple Support area in the middle of the page, and follow the on-screen instructions.
    Regards.

  • TS3297 the itunes store charged me twice for the same purchase! $9.99 too! I certainly don't want two copies of the same movie- what do I do?

    see above and please help! What a waste of a $20 giftcard!

    You need to contact iTunes Store support they are only available via email support and request a refund for a duplicate purchase. Use the following link:
    https://expresslane.apple.com/Issues.action
    Select the relevant categories and you should be able to create an email case and be contacted back within about 24 hours or so.

  • HT4743 Where can I buy my media that doesn't charge me twice for the same season? Talking about Breaking Bad season 5 here.

    Who else is going to boycot buying full seasons on itunes? I can't imagine ever buying one again after being treated like this. Shame on Apple and AMC.

    If you have purchased something twice it's because you have made a mistake.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT204088 twice now i have been twice charged for the same game can anybody help please

    on two occasions i have been charged twice for the same game download can anybody help please

    Try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 I have been charged twice for the same in-app purchase how do obtain a refund

    I have purchased an in-app application and it has charged me twice for the same thing, how do I obtain a refund or report a problem to App Store

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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