HT201303 My account is locked I forget security questions

My account is locked I forget security questions and u tell me wait 8 h and i want Change questions and answers

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • My account is locked due to security questions? How do fix this?

    I locked my account by forgetting my security questions. All I wanted to do was buy music

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help

    hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help.
    <Edited by Host>

    Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
    <Edited by Host>

  • I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    Read Kappy's response in this discussion.
    https://discussions.apple.com/thread/4096786?tstart=0

  • HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely 

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80897)

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.  Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely

    Welcome to the user to User Technical Support Forum provided by Apple.
    cuneytsarvazlar wrote:
    .. I forget security question's ...
    For Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107928)

  • HT201303 I forget security question

    I forget security question in my account

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT1491 Forget security question can log in account

    Forget security question can not purchase apps.how to recover the answer

    Hi Shanti,
    Thanks for your reply.
    I have already done everything to configure self-management. But when I search for a user in Useradmin I  am not finding the place where I will maintain Security question and answer. More over when I am resetting a password it is allowing me to reset that without asking security question.
    Thanks

  • Hi . im forget security questions in apple id please  help me

    im forget security questions in apple id please  help me

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT201363 I forget security question, help me recover?

    I forget security question, help me recover?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104340)

  • HT5622 forget security questions in apple id

    hi im forget security questions in my apple id plz help me im installing another backup email my apple id  i cant remember plz help me

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 i'm forget security questions my apple id

    i'm forget security questions my apple id

    Please help
    I can not reset your security question my account does not appear on the option to reset the security question by email

  • TS2446 I Forget security Questions

    I Forget security Questions,Please help me

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • I forget security questions , please can you send it on my email

    I forget security questions , please can you send it on my email

    Hello,
    This is a public community and is not answered by Apple emloyees.
    But I can tell you that you will need to call Apple to get this taken care of unless you have a recovery email adress on your account.
    To go through the recovery email process click here.
    To contact Apple support click here.
    Regards,
    Jake

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