HT201303 my credit card keeps being declined.

i cant update any of my apps on my ipod 5th generation. it keeps saying that i need to fix the billing information. and when i fix it, it tells me the card was denied. i know my card works and i know i have money on it. please help?

Make sure the credit card security code and expiration date are available in payment method settngs.
iTunes Store: Changing your payment information

Similar Messages

  • HT204053 why my credit card payment being declined? is it because my expired date is only 6 months away? my card expired is on may 2013. please need advice =)

    why my credit card payment being declined?
    is it because my expired date is only 6 months away?
    my card expired is on may 2013. please need advice =)

    *know :/

  • HT1918 why is my credit card information being declined

    why is my credit card information being declined

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1918 Why does my credit card keep getting declined

    Why does iTunes keep declining my credit card

    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • Why does my credit card keep getting declined?

    I moved from the US to Brazil and I am trying to update all of my information, including address and payment options but Itunes keeps saying my credit card is invalid. What can I do to fix this problem?

    Hello menezes.camila,
    Thanks for using Apple Support Communities.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    For more information on this, take a look at this article:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918?viewlocale=nl_nl
    Best of luck,
    Mario

  • HT1688 My debit card keeps being declined when i know i have money on it.

    Why is my debit card being declined?

    I've heard that iTunes is no longer accepting debit cards.  Try a credit card or an iTunes gift card.
    Also, look to your right under "More Like This" for related discussions. --->

  • HT2105 why does my credit card keep getting declined?

    I set up a card, use it and the next time I try to purchase, I am declined. Now it won't let me use that card?!

    Hello menezes.camila,
    Thanks for using Apple Support Communities.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    For more information on this, take a look at this article:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918?viewlocale=nl_nl
    Best of luck,
    Mario

  • HT1918 my credit card has been declined.

    My credit card is being declined.. How do I find out what is going on?

    If it's declined, you will need to call your bank and ask why it's being declined in iTunes. They should be able to explain this to you. Make sure all the info in iTunes and with your bank is the same by the way.

  • My Mastercard debit card is being declined? why

    My mastercard debit card is being declined as i type in the number of card. why? money is money.

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
    http://www.apple.com/emea/support/itunes/contact.html
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
    Regards.

  • TS1424 My credit card has been declined. It has enough balance to buy applications.

    My credit card has been declined. It has enough balance to buy applications.

    How does a credit card have "enough balance"? I don't understand. Do you mean an iTunes Card? Whatever balance remains on an iTunes Card must be sufficient to buy the app as well as pay any sales taxes, VAT, GST, etc.
    In any event you can verify and/or modify your billing information by following these instructions:
    On a computer, open iTunes. If you are signed in to iTunes, skip to step 4.Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
    Choose Store > Sign In.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Edit Payment Information button.
    In the Payment Method section, choose None.
    Click the Done button at the bottom of the page.
    Click the Edit Payment Information button again.
    Enter your billing address exactly as it appears on your credit card statement.
    Select your credit card type in the Payment Method section.
    Enter your credit card information, your card's security code, and the expiration date.
    Click the Done button at the bottom of the page.

  • My credit card is being denied on my itunes for my iphone

    my credit card is being denied on my itunes for my iphone

    You would have to ask iTunes Support. There is nothing we users can help you with.

  • HT1918 prepaid credit card keeps getting denied

    my prepaid credit card keeps getting denied no matter how many times I enter the information

    Is this a debit card that you buy at the store in preset amounts such as $25 or $50? If so, the card will not work in the store. You have to buy one of the prepaid refillable debit cards such as Greendot or American Express Serve cards. These require you to register and have an address on file because the store uses the address as part of it's verification process.
    Both of these cards use your bank account to load money to. The Serve card can use your banks debit card to instantly load funds onto and is free of any charges through March of next year.

  • HT3702 My card security code keep being declined and the app store says my security code is invalid when it is not

    Why does my app store keep saying that my security code is invalid when it's not??!!!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

  • HT3702 Inspite of having a valid credit card my card is being declined, please advise

    I have valid and working credit card but for many days my Itunes account refuses to accept it. Please advise

    Sometimes there are multiple blocks & locks. Other times the user does this themselves by rapid clicking on the wrong area too many times, etc...
    Try iTS again.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Can't download anything, and my payment keeps being declined what do I do?

    what it says above and I've been trying for hours.

    What are you trying to use as your payment method ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
    You may be able to use other payment types in your country, like debit and Maestro cards.
    which implies that they are not accepted in all countries, and there have been a number of posts about them being declined. Pre-paid cards are also unlikely to work.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If your card is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined (but if it's a debit card then you might notbe able to use it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

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