HT201303 my daughters forgotton her passcode on her ipod touch. Is there any way to retrieve this?
My Daughters forgotton the passcode for her ipod. Is there any way to retrieve this? Thank you
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Similar Messages
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When trying to authorize my daughtes ipod classic to a new laptop it pops up and asks for apple id but the email is not one of ours and it will not let me change it is there any way to fix this problem Thanks in advance
To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock -
A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?
I suggested contacting Compub in Nassau St as the info is priceless and worth the trouble of trying to regain?
Any thoughts? The poor lady is very distressIf she has backed up her iPhone she can replace that iPhone and set up the new iPhone from her backup.
You can put the iPhone that went into water into a plastic baggie with either new silica gel packets (preferred) or raw rice and let it sit for 4 - 5 days. After that time remove the phone and connect it to power for at least a half hour. While it is still connected to power reset it by holding down the power and hold button, wait for the Apple logo then let go of the buttons. Might take several tries. If it revives immediately back it up. -
My 9 year old daughter just recently lost her iPod. Is there any way we can track it., My 9 year old daughter just recently lost her iPod. Is there any way we can track it.
IF she set up find ny ipod on the ipod itself BEFORE it was lost, AND it is on, AND it is connected to wi-fi, then she may be able to get an approximate street address using the find my ipod service.
Otherwise, no.
iCloud: Find My iPhone
iCloud: Find My iPhone overview
iCloud: Set up Find My iPhone -
My daughter cant remember her password she entered in her i pod touch. Is there any way to fix this?
My daughter put a password on her i pod touch and now she can't remember what it is, is there any way to fix this??
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.
When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish. -
I changed my passcode, and then forgot it. Is there any way to fix this without restoring it?
I changed my passcode, and then forgot it. Is there any way to fix this without restoring it?
Your options are to remember the passcode or restore it
On the plus side if you used iCloud or synced with iTunes theres a good chance you will get most of your data back after restoring -
My wife an I have different Apple ID and when I want to sync our other Apple devices it will not accept her Apple ID.
I sign out and sign in with her Apple ID and i still see all of my apps and music and not hers.
Is there any way of being able to sync two diffrent Apple ID on the same computerHi RichardR75,
If you are having issues using multiple devices with one computer, you may find the following article helpful:
Apple Support: How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/HT1495
Regards,
- Brenden -
I imported info from my phone to my wife's phone by mistake. She lost her photos, texts, and contacts. Basically my phone is her phone now. Is there any way I can get her stuff back on her phone? We also have a Mac computer. Could that info be saved on it?
If there's no backup, then there is nothing to restore.
In iTunes, under Edit > Preferences > Backups it should list the name that was assigned to the device. -
Hi, my daughter connected her ipone to my mac and lost all of her pictures, music, etc. is there any way to get the information back?
<Edited by Host>Does she normally sync to the MAC? IF she does, she can restore her phone from a backup, if she has one.
If she doesn't normally sync to the MAC then she can sync back to her PC and then restore to her backup.
If those options don't work then she is sol -
I lost my iPad2 and through iCloud, put a remote lock on the device. I have since recovered the iPad2 and every time I open the device, when I 'Slide to Unlock' it requires the passcode to be entered. Is there a way to remove the password requirement?
Yea, just go into settings > general > passcode lock > type in your passcode > press the turn passcode off button, you will need to type your passcode one more time.
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My daughter got an Ipod for Xmas and I set up the apple account before hand & used my email address to set it up, now I have purchased an Iphone 4 and I want to have a separate itunes for my music.... is there a way to have two separate itunes accounts under the same email address?
Thanks. I have my iPad on my lap and her iPod in my hand. We can FaceTime each other but it won't let either of us message each other. I know mine is activated as I use it frequently. I have activated hers as well. Maybe I will put it in the too hard basket for tonight, sleep on it and try again tomorrow.
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Can anyone help me restore my daughter ipod 4th generation if the shut off button doesnt work?
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore via iTunes.
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Will we have to create a seperate account for her, or can we all have the same one? I would like to avoid 'checking' and 'unchecking' individual songs every time one of us tries to synch our ipods to the library.
PLEASE HELP!!!FYI: iTunes account (used to make purchases) is not the same as iTunes library (iTunes on your computer with music, movies, etc.).
ecbclb wrote:
Will we have to create a seperate account for her, or can we all have the same one?
You can but you will not be able to limit what she syncs.
I would like to avoid 'checking' and 'unchecking' individual songs every time one of us tries to synch our ipods to the library.
I don't recommend using (only) the checkmarks to select what to sync.
Each of you can create your own playlists then sync only those playlists.
Then add/delete from your own playlists to change iPod content.
The only time I uncheck items is if I rarely/never want to sync them to anything, such as Christmas music or old audiobooks.
I suggest you each have your own computer login account. Then everyone has their own contacts, calendars, and everything else.
You and your husband can share an iTunes library and let your daughter have her own. -
I have deleted the video clips used to make an iMovie project as I thought the bits usedt were saved as part of the iMovie project. Initially the project still played post deletion. However it is no longer working as it says it can't find the video clips. Is this rescuable?
I have a very upset daughter as project took her 2 days and was her holiday memories....
Any help gratefully received
KarenThere's no harm in looking inside the Trash folder.
When a file or folder is deleted, it is moved into the Trash folder to give you a chance to recover it if it was deleted by mistake. Of course that means Trash folder could grow large as time goes and more files are deleted.
You can recover your movies if they are still in the trash.
You should also empty the trash if you think you don't need the files in it to free up disk space.
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