HT201303 Need money back for a double purchase

Double purchased a magazine subscription. Need money back.

These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT204370 Need money back for rental that was not downloaded!

I have tried to download the rental movie and at the end of download it start over again. I have been charged for movie straight away without watching -after few days it stoped dowloading. How can I have my money back for rental???
How can I contact support in Australia?????
Thank you

You can try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Can,i get my money back for accidental app purchase

My daughter purchase by accident apps the we don't need ,use or want,
How can, I get my money back?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Due to our operating system we only have 32 bit, purchased lightroom 6 and download cancelled as says needs 64 bit, is there a 32 bit version i can get, otherwise need money back

due to our operating system we only have 32 bit, purchased lightroom 6 and download cancelled as says needs 64 bit, is there a 32 bit version i can get, otherwise need money back

thanks for that, but having tried the various options, still not managed to organize a refund, or anything for that matter, been on hold now for 25 minutes, first time was for 17 minutes, spoke to someone who was putting me thorough, to then have automated message saying issue could not be dealt with and it then hung up! been on to live chat and this was posted: -
Chat
24 hours a day, 7 days a week
Chat is currently closed
Which would be funny if i havent already spent 3 1/2 hours trying to sort this. I am really not enjoying my adobe experience, never known such a difficult company to speak to a 'live' person. Now on hold for 29 minutes and need to go out so nothing to be done now until tomorrow. If there is a real person from Adobe reading this, i would appreciate a call/direct email to get this resolved. now 31 minutes and I have to hang up as need to go!!! aarrgghhh!!!

Customer not ready to send free of goods back But he wants money back for damaged stock

Dear sd Experts please tell me How To Achieve In SAP
Customer : 120000
Company: AAA
AAA Company offered if customer purchased Material ZZZ For 100 qnty They will Give Free of goods Material XXX 15 For Diwali
: ex: Now customer Purchased 100 qnty and he got 15 Free of goods from the company Now This scenario ok Imagine stock reached just one day before DIWALI suddenly Customer Found some damaged stock Like 10 Items
now he wants to back the stock and he doesn't want the same material 10 Items (zzz) He wants only Money
because Once DIWALI Completed he cant sell the products he will be in loss ( i am giving just example to understand)
so he wants money back .....................For 10 Qnty
But he is not ready To Give back Free of goods Back (XXX) Because He purchased the stock From the company is giving free goods thats way
Yes it is correct point From the customer side because every customer will think like this only no wrong with him ...
Now coming to Company issue .... Company everything calculated material cost and finally decided That 100 Material ZZZ We can give XXX 15 Material As a free of Goods here no loss and no profit
But if customer Is asking Money back for Damaged stock and he doesn't want To give free of goods back ,,, So here from company point of view some loss will be generating definitely..100 % so how we will proceed with FI @MM IN SAP
Because I think another option plz guide me
Thanks a lot

Dear Venu,
As i understood On a purchase of 100 TVs--10 DVD players are free(may be 10+1 offer)
Now after receiving customer found 10TVs damaged
(only TVs got damaged--not the free good DVD players)
So he returned those damaged 10 TVs back to Business and he dont want to take this new 10 TVs based on his sales after his seasonal experiences.
So now the adjustment can happen in the following ways:
(solely depends on your understanding with your customer)
1.Adjust the total amount only for 90 TVs(you can use credit memo else invoice correction request)
2.here the question comes is for 90 TVs only 9 DVDs are free--(here again you can do in two ways charge the customer by a debit memo for additional one piece of DVD player or ask the customer to return that one DVD player)
Hope this helps.
Very Important note:
I just saw somebody asking you to correct your punctuation and there is a like given by Our senior and respected member JP. we have to understand one thing here--always we need to take these comments as positive manner(recently our respected moderator JP cautioned me too through a direct message asking to correct my diction and some spelling mistakes--which i might be doing without any intention)
Remember one thing in life--- all of our respected senior members are here to help us whenever we are facing career threatening issues--even though they dont know us personally --they are helping us & we come out with victory and smiley faces from all these issues--we should respect their comments and say thanks to the people who is correcting you at your career.
To Respected JP: sir--i think you might have observed the change in my approach too
(like ""me too"" at your message)
whenever i am crossing-- requesting you again to correct me.
sorry to give this pain again to you sir.
Regards
Phanikumar

Acrobat X1, Purchased upgrade, failed as no valid product to upgrade from existed (my mistake but want my money back!). So purchased Acobat X1 std, install seemed OK, but does not work as I continue to get the upgrade screen saying no valid product to upg

Acrobat X1, Purchased upgrade, failed as no valid product to upgrade from existed (my mistake but want my money back!). So purchased Acobat X1 std, install seemed OK, but does not work as I continue to get the upgrade screen saying no valid product to upgrade from? So now I have spent lots $$ and nothing working. Why is this so complicated? what do I need to do?

Hi Rave,
Thanks for this; my issue is that I have now supposedly purchased a retail version of Acrobat X1 (i.e just spent more $$, after the upgrade attempt to Acrobat X1 failed), and while this feigns an OK install, it fails in someway to override the "Upgrade Acrobat X1 version". E.G. once I load up to read an acrobat file the "upgrade version" executes/intercepts and ask for serial numbers and check for a previous qualifying version which I do not have, (BUT what I do have is the current retail version of acrobat X1 which is not recognised)
Do I need to uninstall and start over again? (I am reluctant to do this as I am sure serial number issues will arise, as I assume downloaded file will be cleaned up etc, and I am not spending more money trying again!)
Any suggestions?

I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?

I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?
anyonr know how I can get my money back????????

Go to Settings>General>Reset>Erase all content and setting. Then re-setup the iPod with your account/media. To redownload iTunes purchases see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do i get my money back for that song??

What if i tried to buy a song, but it wouldn't go through. It said " We are unaable to process your request right now. Please try again later." So i tried it again and it went through and then it said that i bought the song twice. But it wouldn't go through the first time. So how do i get my money back for that song?
Please answer me!
--Much love

If you still wanted the song you could:
Open iTunes...
Click the "Store" menu at the top ->
Find "Check for purchases".
Hopefully it will find the songs you were trying to download and it will finish downloading them without you having to pay again.
Hope this helps!

I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?

I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

HT2404 how do you get your money back for software that does not perform as advertised?

how do you get your money back for software that does not perform as advertised? I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

tell Apple. http://www.apple.com/feedback/
iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final.

Is there anyway that I can receive my money back from a recent purchase download

Is there anyway that I can receive my money back from a recent purchase download

You can try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html but reportedly, if they grant that it is a one time only event.

HT1977 How do i get my money back for an app if it doesn't work?

How do i get my money back for an app if it doesn't work?

With every purchase you'll receive an email confirmatiom. There is a link: "Report Problem". Use it.

How do I get my money back for an App I bought yesterday that has crashed?

How do I get my money back for an App I bought yesterday that has crashed?

Where did you buy this app? If it was a Mac App Store app, which one was it? If it was a third party app you will have to approach the developer and / or the seller.

When Do I Get My Money Back For A Cancelled Pre-Order?

I Just Cancelled My Pre-Order. I Just Looked In My Account And It Said I Still Had The Same Amount Of Money. So I Was Wondering When I Get My Money Back For A Cancelled Pre-Order?

There is nothing to refund, you weren't charged when you pre-ordered it, you would only have been charged when it was released

HT201303 Need money back for a double purchase

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