HT201303 Question - are you charged twice for one song??

I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

Hi..
No. You should not have been charged twice.
Follow the instructions here >  How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here >  Apple - Support - iTunes Store - Contact Us
Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one?
Yes.

Similar Messages

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    Welcome to AD!
    Contact iTs support from this page
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  • Why was i charged twice for one album

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    These are user forums. You are not speaking to Apple. We can't assist you. You must contact Apple directly in your country.
    Customer Service: Contacting Apple for support and service - this includes international calling numbers.

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  • How have i been charged twice for a song that i still havent got

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    If not, and/or if you are certain you've been double-charged (and one charge wasn't the normal hold placed when you first enter a credit card), contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
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  • HT3702 I Have been charged twice for the song download.

    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
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    Regards,
    Kindly resolve it ASAP.

    I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
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  • HT201303 Did we get charge twice for the same movie? pre order one twice by mistake

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    Hello bruistopher,
    I can’t wait to get my hands on a iPhone 6 for myself. If I purchased and received a product, then noticed another authorization in my bank account, I am sure I would be just as concerned. I apologize if this has inconvenienced you in any way, and I would be happy to look into this for you more.
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    I have already reached out to my support team to look into this further. I will likely provide you with any updates via private message. I appreciate you bringing this to my attention.
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    Go to Solution.

    Hi
    I am sorry to see you are having problems
    I suggest you contact live chat at this link they should be able to help you
    http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Charged twice for one item

    I purchased a product online from Best Buy earlier today and when I checked my bank account it told me that I was charged twice for it. I've searched the forum and noticed that I'm not the only one that this has happened to. I would sincerely appreciate any help in correcting this error.

    Hello BrandonRafol,
    Having gone through this myself in the past, I know how frustrating it can be. I apologize if this has tainted your opinion of Best Buy and our customer service. This is not at all the kind of experience we want for anyone choosing to bring us their business.
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    JD|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Will it charge me twice for one song which is available on two albums when buy both of them?

    For example, Adele's Rolling in the deep is in the album Rolling In The Deep-EP and the album 21 as well.
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  • Charged twice for one download

    hi i download pro cash on tiger woods 12  ,£2.99 it failed and i tried again but i ahve been charged twice for it can you help please
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    Nobody on this forum represents Apple. We're just other Mac users like you.
    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.

  • Was I charged twice for my song purchase today

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  • How do you make sure you weren't charged twice for one purchase?

    I downloaded an album and it's showing in my library twice. Was I charged twice?

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  • HT1349 Why are you Charging me for thing I haven't Got ?????

    Why are you all charging me for COINs I have Not Gotten Whats UP  !!!!!!!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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