HT201303 Security code is right when it says it's wrong
Whenever I try to download or update a app it says I have billing information I have to fix. It says it the security code is wrong but It's the right numbers
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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Not letting me download any apps because it's telling me to enter my security code on my credit card I do but it's telling me it's wrong what can I do?
Apple and iTunes are to diffrent things but here is the wab page to get a hold of itunes
https://expresslane.apple.com/Issues.action -
My security answers are right but it says they're wrong!
I can't buy anything from the store because it says my security answers are wrong... but they arent! I wrote them down, I know they're correct. But it keeps telling me it's the wrong answer, and it won't let me buy anything on the store because it's the first purchase on this computer.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT201303 Why does is keep saying my security code is incorrect when it is not?
Why does is keep saying my security code is incorrect when it is not?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT1918 Why is Apple saying my Security Code is invalid when it's not?
I want to get an app that's free, but Apple tells me to sign in for billing info. I put in my Security Code, correctly, but when I hit Done, it says the security code is invalid.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
Why does my app store keep saying that my security code is invalid when it's not??!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
Why does my Ipad keep telling me that my security code is incorrect when i am trying to update the billing information?
It might be because the billing address you provided doesn't exactly match your bank records. It has to match your statement exactly. See http://support.apple.com/kb/TS1646.
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HT201303 Why does my account say my security code is invalid when It isn't?
My account billing information says my security code to my debit is invalid, but I was able to use it a few weeks ago without trouble. Why all of a sudden has it stopped working?
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
It may be an Apple problem since some other users are reporting the same error. -
HT201303 i put my security code of my card and say its not valid
i put my security code of my card in app store and says its not valid
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
I Hate Seeing The Annoying Notification Plus I Would Like To Download New Apps That Aren't Free :(
The message is a catch-all for any discrepancy in your card record. It might be that the ZIP code is not exactly correct, or some other anomaly in your address.
iTunes reports Security code Invalid?
iTunes Store: My credit card's security code or zip code does not match my bank's records -
My old credit card expired so I'm putting in new information but I keep getting this message security code invalid. Why?
Hi BT54,
Thanks for using Apple Support Communities. Based on what you stated, I'm not sure if this is causing the issue but it is a possible cause. I would recommend that you read this article, it may be able to help the issue.
Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store - Apple Support
If you create an account for a child under 13* in Family Sharing, you must use a credit card as the payment method. After you create the child’s Apple ID, however, you can change your payment method back to a debit card.
Cheers,
Mario -
Why is my iTunes account telling me my "security code is invalid" when it's not?
I can't update any of my apps or buy anything from iTunes because my account says I have a billing problem. It asks me for my security code in the billing information and when I put it in it tells me "security code invalid". There is definitely money on the account I'm using so I know it's not that. It's annoying when you can't update anything and it's been over a week since I could use that account. What do I do?
Check this article:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
had bought an itunes card and i had put in my iphone 5c but i haven't bought anything in a while and it says that i need to put security code but i forgot it says
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
HT4479 Credit card security code not accepted when trying to sign into App Store for the first time
I have just signed up for an Apple ID. I want to download Twiter for Mac from the App Store. When I try to log in, it tells me this is the first time I have tried using this ID and asks me to register my credit card details. I have entered all the information they ask for but it tells me my security code (CVV) is invalid. Is there any way to fix this, or to sign in without giving my credit card details?
Thanks.Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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When I go I to iTunes to make a purchase it is asking me for a Security Code. How do I know what this is.?
I've never had a problem buying things before.Thanks it was the number on the back of the bank card. I read the answer on the side.
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