HT201303 Security question on credit card

I'm trying to buy an app and it would let me

It is asking for the answers to your security questions. Just answer them. If you cannot remember them, check here http://support.apple.com/kb/HT5312

Similar Messages

  • HT1918 cannot input security code for credit card

    cannot input security code for credit card update

    Where are you doing this? Go to your account in the Apple store and re-enter (not just verify) all of your account information and be sure one click ordering is on and try again
    LN

  • TS1702 I'm having trouble updating my apps. the message that appears is that the security code of credit card is invalid. already talked to the operator of the card and everything is ok.

    I'm having trouble updating my apps. the message that appears is that the security code of credit card is invalid. already talked to the operator of the card and everything is ok.

    The address on the billing statement from the credit card company must match the information that you have filled in on the fields in iTunes when you set up the account. In other words you cannot abbreviate in iTunes if the information for you billing address is not abbreviated on the statement that you get in the mail. If the statement lists your street as "Street" and you type in "St." - that can cause issues. If that's not the problem, sign out of your ID, restart the iPad and sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again.

  • Billing question - system unable to take my security code on credit card

    your site will not accept my security code when updating credit card info.  Please help.

    Take a look here:
    http://support.apple.com/kb/TS1646
    If that doesn't help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    We're all just fellow users here, by the way. You're not communicating with Apple when you post here.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT201303 Information is stating invalid security on my credit card

    Unable to download because information is saving invalid serity code on. Credit my credit card

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My Iphone4 wont let me purchase apps. Says my security code on Credit Card is invalid but its not.

    My Iphone 4 will not let me purchase apps. Its says that I have an unresolved balance. My credit card is on file but it says that the security code is invalid. I have tried changing my address to be more specific, but nothing works. I know my credit card number is correct and that the security code is valid. I do not know how to resolve the situation. If someone has experienced this before and knows how to fix it you help would be greatly appreciated. Thank you.

    Take a look here:
    http://support.apple.com/kb/TS1646
    If that doesn't help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT201303 security questions answers forgotten, can i change them?

    forgot answers to security questions. can i change them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Is iPhone Secure to Use Credit Card For On-line Purchases ?

    With a browser I know that I have a secure connection when I see "https" and a locked security icon.
    How do I know if my iPhone 4S app is secure ???
    Should I only conduct iPhone 4S credit card purchases on the cell connection and NOT on the WI-FI connection ???

    You need to contact Apple iTunes Store Customer Support.

  • HT2105 Itunes not accepting security code on credit card

    I go to update apps or down load them, I am asked for the security code from my credit card. When I type it in it tells me it is involid, I have used this same card before and have had no problems.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

  • What is the security code on credit card

    I am trying to purchase a book. I try to put Credit Card security card # in to no avail. What am I doing wrong?

    If your card's security code isn't being accepted, then is your iTunes account address exactly the same as on your credit card bill e.g. spacing and format : http://support.apple.com/kb/TS1646 ?

  • TS1292 security code on credit card will not process

    why will my credit card not prosses with the security code I am entering? I have already called the card company.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then, as you've already contacted your card company, try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Security code on credit card

    Why is my correct 3 digit security code on back of my relatively new credit card being rejected?

    http://support.apple.com/kb/TS1646

  • Keep telling me wrong security code my credit card ?

    I can't update my credit card in fo because keep telling me wrong security code even I put right one what I should do it ?

    See Here  >  http://support.apple.com/kb/TS1646

  • HT201303 how to remove credit card information from account?

    I want to remove my credit card info from app store

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    You might not get the 'none' option then if you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

  • HT201303 how to remove credit card information?

    how can i remove my credit card information?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    You might not get the 'none' option then if you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

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