HT201303 Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help.  You might also try http://www.apple.com/support/itunes/contact

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  • How can I change my itunes password on my iphone? Someone has hacked my account and is charging my credit card hundreds of dollars. I even cancelled my card and got a new one and they still can access it.

    Someone has hacked my itunes account and charged hundreds of dollars to my credit card. I have cancelled my card twice and they can still do it because I enter the new info into my phone. The credit card company said that I need to change my account password. Does anyone know how to change your password on an iphone?

    I don't have an iPhone but it may be somewhere along the steps for removing card information
    Delete credit card information with iOS - http://bongotbusy.blogspot.com/2011/09/hinthow-to-remove-iphoneipadipad2.html - Settings > Store > Apple ID > View Apple ID > Account > Edit Payment Information > Payment Card > None

  • Someone has hacked my account and changed my security answers and rescue email. please help

    Someone maybe one of my old friends has hacked my secret answers and changed them not only he has done that
    he has also added a rescue email to my account. Please help what can i do?

    Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help.  You might also try http://www.apple.com/support/itunes/contact

  • Someone has hacked my things, how do I turn wifi off, and when will it be safe to go back on?

    Someone has hacked my things, how do I turn wifi off, and when will it be safe to go back on? Also, do I need to reset everything? I have already changed passwords, covered my webcam, etc. Will they still have access to my computer?

    Could you explain what you mean by 'Someone has hacked my things'?
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    What security do you have on your wi-fi?

  • Some has hacked my account

    Please can u help me someone has hacked my account and may have changed me email I need this account closes asap

    you can visit the link below for suggestions regarding hacked/compromised accounts;
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    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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  • Someone has hacked into my account and sending emails (iCloud) pretending to be me.  I've changed my icloud password.  Do i need to do anything elase?

    Someone has hacked into my account and sending emails (iCloud) pretending to be me.  I've changed my icloud password.  Do i need to do anything else?

    You should consider enabling two-factor verification on your Apple ID, to further protect it. Without doing that, it's entirely possible that a hacker who gains access to your account in the future could take control of your Apple ID away from you entirely.
    You also should consider whether any confidential information might be stored in iCloud. If you have made the mistake of putting a list of passwords in the Notes app, for example, that list should be considered compromised, and all passwords should be changed (and removed from the Notes app).
    If you used the same password as your old iCloud password for other accounts, you need to change the password on all those accounts.
    You should also alert your contacts that your e-mail was compromised, so that they are cautious about trusting any attachments supposedly coming from you. Keep in mind that the spammer can continue to "spoof" your e-mail address on the From line of new e-mail messages, even without access to your e-mail account.

  • Someone has hacked my icloud account and has changed my details how can I recover it?

    Someone has hacked my icloud account and has changed my details how can I recover it?
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    Some one please help???

    Hi i have the same problem exactly someone changed my password and all the other details and now i unable to use my iphone all i need is just any one can reset my i cloud i already has created a new one but i cant delete my old one PLEASE HELP !!

  • Someone has hacked into my iTunes account and has been purchasing things

    Someone has hacked into my iTunes account and has been purchasing items! What can I do?

    Change your password.
    Alert itunes support

  • SOMEONE HAS HACKED MY REWARDZONE ACCOUNT

    Someone has hacked my rewardzone account.  They changed the phone number on the account, and have used the account to purchase 2 tablets.  Fortunately the credit card used is not one I (knowingly) own.  In fact I just checked a free credit report and don't see the credit card there.  Still this is very disconcerting.  I called BestBuy customer service but they were of little help.  Why would someone do this?!  I only had $5 in rewards in the account.

    Hello menglehart,
    Welcome to the Best Buy forum, and thank you for connecting with us.
    I can imagine your surprise and the concern you may have felt when you saw a purchase that you did not make displayed in your My Best Buy™ account.  With the growing concern over identity theft nowadays, it is understandable to cautious.  I looked over your account using the email address you registered with the forum and it would appear to me that everything should be fine.
    As CrystalWoW mentioned, your personal credit card information is separate from your My Best Buy™ account.  Do any family members have access to your account?  The last name for the person that placed the order and the last name on the credit card used match your last name.  The email address that was used and the shipping address appear to be similar as well.
    I would like to go over your My Best Buy™ account with you in greater detail and make sure the information associated with your account is up-to-date, so I will be sending you a private message.  To check your private messages, you will want to login to the forum and click on the little yellow envelope icon located at the top of the page.  I look forward to further speaking with you.
    I hope you have a wonderful day!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Someone has hacked into my email account

    Someone has hacked into my email account and sent an email to all of my contacts begging for money.  What can I do

    1. Change your Sky login password (choose a strong one!)
    2. Run a full virus scan on your device.
     

  • Someone has hacked into my gmail account cannot send messages

    Someone has hacked into my gmail account.  Spam was sent to all of my contacts on at least 3 occasions.  I can retrieve messages, but cannt send.  What do I do?

    Have you logged into google & changed your password?
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  • If someone has my apple account and password, would they be able to read my text messages also?

    I know that if someone has your apple account and password, they would be able to track where you are, but are they also able to check your messages?

    No.

  • I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    Welcome to the Apple Community.
    Yes, that's possible.

  • Logged into my library..and saw a mysterious device ..even had a name think someone has hacked me what do I do??

    Yea that happened I saw the device looked at it clicked on it then it disappeared from the device list..I did not have my Ipod connected so this an american prayer person I believe has hacked my account..I went in pref..now how would I handle it ???

    Hmmm. what library are you refereing too? iTunes? You may have seen a shared music library? Were you on a wifi network?

  • Someone has hacked into my ipad!

    I've been having problems with my password and I've had to reset it several times. Now someone has hacked in and downloaded a game in my ipad! How do I contact apple to get a refund for the price of the game? More importantly how can I stop this happening again?

    Nobody has hacked your iPad.
    Someone, somehow has got the password to your AppStore account, downloaded an app using your account, and you have Automatic Downloads turned on in your iPad.
    First thing is to login to your AppleID/AppStore account and change the password to something VERY secure and don't share it with anyone.
    Then contact iTunes Support and tell them what happened.

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