HT201303 Someone Using my Phone Number for iCloud & FaceTime
I have just set-up my new iphone5 (including iCloud password) when I received the following message "izzy is using +61--- --- --- for iCloud and FaceTime". How/why can someone be using my number - is this a mistake by apple or a legitimate scam? If this is a scam, could you please advise on the course of action I should take.
Many thanks
Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC user SmittyLove and to Glenn Fleishman of tidbits.com.
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Thank you!TRy to check on your imessage setting on your iphone. It should be setting>messages> imessage. If you can see your phone number then your mac will be able to see your message. If not toggle the message on and off. Once activated your mac will ask you if you would like to use your number for imessage, click agree(0r yes) then you will also receive a message on your iphone that your mac started using your phone number for imessage
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How do you use your phone number for iMessage?
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Hello Maaaybay,
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iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
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Remove someone who is using my phone number for teir account also
Can a rep contact me to remove an ex employee of ours who is using our Corporate phone number for their Rewards Account? I saw this the other day when I entered my Account number, his name came up under mine.
Hi mrjames,
Thank you for reaching out to us on the forum. I should be able to remove the corporate phone number from the ex-employee's account information; however, I would need for the ex-employee to make that request. If they were to register for the forum and send me a private message requesting that the phone number be removed from their account, then I should be able to do it. A private message can be sent by clicking on the blue button located within my signature.
Warmest Regards,
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Private Message -
Can i stop using my phone number for imessage
i want to stop using my phone number with imessage, i cant because it is greyed out and its selected but i want to deselect it but i cant.
when i take my sim out it completely disables imessageTo remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use. -
IOS 7 update won't let me use my phone number for iMessage
I just updated my software to ios7. I have the iPhone 4s. However after I downloaded it, I realized that iMessage won't allow me to use my phone number, I went to settings & my phone number is listed as an option but it won't let me click on it, so when I try to send messages they are being sent from my email.
http://theunlockr.com/2013/07/12/how-to-stop-your-email-from-showing-up-in-imess age-video/
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HT5624 Someone is using my phone number for iMessages
I had a alert come on my phone. It stated that " (name) is using your number for iMessages." I went onto my Apple ID and reset my password. How do I know if there still on my iMessages. ?? Please help.
It maybe a little late to reply to this but have you ever logged on to iTunes using a friend's computer? if so they maybe using that to send messages if you didn't sign out... But my guess is you no longer have that problem since you changed your password?
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Wrong phone number for iCloud Keychain
Hey so I just got a new iPhone 5c and it's asking me to use a security code for it and it sent the code to my other phone number. Is there a way it can transfer to my new one?
Quoted from another thread. This worked for me. Best of luck.
"hpmarcusJul 6, 2014 1:37 PM Re: Cant activate keychain cause the phone number on my iCloud changed! Tips?
Re: Cant activate keychain cause the phone number on my iCloud changed! Tips?in response to randers4
Already did that and still does not work. But I have found a solution:
On the iOS, when typing the iCloud passcode (4 digit), go to the "I forgot my password" option. You will be asked to repair the keychain saved configurations, choose yes. Then, type a new iCloud passcode (or the same as the previous one) and, finally, your phone number. Your mac should be able to see your iphone now to finish the keychain activation.
Sometimes Apple support is more a hindrance than a help!" -
Using my phone number for iMessage across 3 devices
Hi all!
I've been happily using iMessage on my iPhone, iPad 2 and iMac (OSX 10.8.5) for ages, until iOS 6 came out. Now, my iPad and iMac won't recognize my iPhone number to be used for iMessage.
Briefly, the phone number showed as "verifying" in the iMac's iMessage preferences -> accounts screen, but it was greyed out and has since disappeared.
My phone number is added to my Apple ID, I've tried to log out of all three Apple ID's (turning off iMessage and FaceTime) on all three devices, then logging back onto each starting with the iPhone, but all it does is add other email addresses I don't want associated with iMessage (even though I've deleted them) and my phone number is nowhere to be found except on my iPhone. It is the only "send and receive" option on my iPhone, and even synching my iPhone to my iMac isn't working.
Please help!
SandraAssociate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC user SmittyLove and to Glenn Fleishman of tidbits.com. -
HT4623 Changing phone number for icloud
My daughter somehow set up her phone so that we are sharing contacts, and some of mine have been deleted. How do I change the phone number so that I get my original contacts back, and hers are no longer on my phone?
Icloud doesn't use phone number it uses the apple id.
http://support.apple.com/kb/HT4895
Are you guys sharing apple id? see the link I provided. -
I can't use my phone number for iMessage or FaceTime
I logged into my IPhone with a new Apple ID and then when I tried to select my phone number to use with iMessage and FaceTime yet it is faded out therefore I can not select it to use my with new Apple ID and can only use my email instead. This is very annoying as I have many friends with iPhones so it is a lot easier an more convenient to use iMessage or FaceTime through phone numbers not just emails.
Thanks for any advice you can give.Hi HollieHJR,
Welcome to the Apple Support Communities!
If your phone number has a checkmark next to it, even though it is grayed out, it is set up the way it is supposed to be. Please refer to the attached article for more information.
iOS: Troubleshooting FaceTime and iMessage activation - Apple Support
Cheers,
Joe -
How to change phone number for a facetime contact
; the number i used to call (mobile) isn't chosen and i can't dial it in facetime
I used to click facetime and choose my friend's mobile phone number. Now it just dials a number it found in the contact's list, even though i changed it.Well, the only way I found is to reset iCloud Keychain entirely. Go to System Preferences->iCloud->Keychain, put in your password to your Apple ID, and click "Forgot code?" on the next screen. You'll be prompted to reset Keychain entirely, which you will have to do in order to change your number, unless you have AppleCare, in which case you can call them and have them set it up for you.
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I'm getting notificiations like iMessage activting.
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again. -
Can I use my phone number on an iPad for texting
I want to be able to use my phone number for iMessages but it won't let me
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom
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