HT201303 This is the same computer. It crashed. I have $15.00 balance left in account. Can't access it.

My computer crashed, I had to re-install operating system. I had about $15.00 balance in itunes account. Now I cannot access that balance.

NobleSV wrote:
Do I need to deauthorize all of my computers and start all over again?
Welcome to the Apple community.
Yes, that's what you need to do.

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I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

Deauthorizing won't delete anything, and all your purchased content is safe. You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US). Of course, music you ripped from CD or got from another source you'll need to copy those files back over.

My iPhone has two identical options under "iTunes wi-fi sync" that are the same computer. I only have one user on my computer, and I tried moving my iTunes file in Finder to organize it and now my library's not synced with my phone. Help?

My iPhone has two identical options under "iTunes wi-fi sync" that are the same computer. I only have one user on my computer, and I tried moving my iTunes file in Finder to organize it and now my library's not synced with my phone. Help?

I have the same problem. Right now my iPhone 5S shows 3 instances of the computer to which it is connected under Settings » General » iTunes WiFi Sync. I'm having problems connecting and syncing, and this is probably the cause: the phone chooses one of these connections, and it isn't the one that's actually in use. What's probably happening is that the phone and computer establish a connection using a dynamic IP address, the address becomes "disassociated" due to error, another address is associated, the phone retains each address/link, and each link is displayed as if it represents a separate computer (the fact that the name of the computer is identical is ignored, as the only thing that is considered important is the IP address). But that's all conjecture. More important, I'm not sure how to fix the problem. A network reset doesn't do it.

HT3819 can music be shared on tow seperate Itune accounts but on the same computer. for instance I have puchased a new iphone 5 but it is for work. i dont want to register under my wifes ID, but would like to share the music on hear account only. how can

can music be shared on the same computer but to two seperate Iphones... with two seperate accounts. For instance my wifes account has all our music/app's for the family including kids. My phone must be seperate for work. How can I get the music we purched to share with my phone on a seperate account?

Purchases of multple Apple ID accounts cannot be merged as noted here > Frequently asked questions about Apple ID

URGENT!!!! get the same message "serial number not valid for this product" and I am RE installing on the same computer that crashed last week...

I am attempting to RE install PSElements 11 on a computer where it WAS last week but had a hard drive crash. The message is wrong and the serial number is correct. URGENT as I am at the apple store trying to get help from apple people, and they DON'T want me to install a new version of Yosemite as it will make computer slower...

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

TS1389 I Tunes Store will not recognize my computer. I have tried all recommendations listed. This is the same computer but I had to do a factory reboot because I tunes updates crashed the computer.

Oops, this is a PC with Windows 7.

Hello, wesleytj.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with the issue persisting. Try the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists, try all remaining steps in the article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

HT2731 We have 3 people in our household and one main computer, is it possible to have 3 seperate accounts on the same computer? It seems everything reverts back to my Apple account?

We have 3 people in our household and one main computer, is it possible to have 3 seperate accounts on one computer?

Welcome to the Apple Community.
You would need to create 3 user accounts on the computer.

HT204053 my wife and I have different Apple Id's but use the same Ipad Doo we both have to subscribe separately to iCloud or can we share purchases?

How can we get our own purcahes on the one iPad please?

Hi Shadow,
The apps are forever tied to the Apple ID that they were purchased under. Your iCloud accounts are also Apple IDs, so although you can sync the apps to your individual device via iTunes, you will be syncing them to the devices, not to iCloud.
Since you are still purchasing everything under one Apple ID, then I'm presuming that they live in a single iTunes library on your computer or Mac? If that is the case, then you would just want to:
Hook up a device to the Mac or computer
Select the device when it shows up under devices
Once selected, the Device Profile screens display to the right - click on the Apps tab, and select which ones you want on that device.
Also check all the other profile pages to make sure they are set up to sync the things you want to sync to that device.
On the info page, you will see that you can sync Contacts & Calendars via iCloud or via iTunes. If you want a single source for contacts & calendars for both of your devices, sync them via iTunes. If you want your own sets of contacts & calendars, sync them via iCloud.
Do you have iCloud set up on the computer or Mac? If so, which iCloud account are you planning on using?
Some of the decisions you will want to make will depend on how you have your computer or Mac configured in conjunction with iTunes. One Apple ID, but one or two User Accounts for the computer or Mac? iCloud on the computer or Mac? What do you want to share and to not share?
Post back with any questions.
Cheers,
GB

How can I download a past downloaded Acrobat version on the same computer after loosing it in a crash?

How do I download Acrobat from my account on to the same computer that crashed and is rebuilt? I see my purchase and SN in my account?

Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Acrobat 9, 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

My computer became corrupted, and I reinstalled windows, only to find my iphone will no longer sync with the same computer. How do I sync my phone and tones to the same computer without losing everything?

This is my first time using this forum, and I apologize if my post isn't "normal" or if my question is too long. My old acer computer had become corrupted and I had to reinstall my copy of windows. When I tried to sync a new ringtone to my iphone, which was only ever synced to this same computer, I was prompted to delete everything I had so I could install one ringtone. That does not sound ideal, and I refuse to delete everything I've put on my phone and my data to sync to itunes. There has to be another way to show my phone that this is the same computer. So I do not have to go through the hassle of doing everything again. I could not find an answer in the forums, and hope you can help me. This is pretty close to being a deal breaker for me. I'm beyond frustrated with this policy.
I don't believe it matters, but I'm running the latest version of itunes, as of today, and I have an iPhone 4 CDMA iOS 7.4.

Thanks, Lawrence. I figured that was what I was going to have to do in the end. I have a few games with quite a few hours invested, and I worry that I'll lose the progress I have as they do not save to the cloud. I may have to bite the bullet, and just take the plunge to resolve this. I just want a way to easily transfer my "Home Computer" for my iPhone. My laptop is years old and in need of being replaced, and it's about time to upgrade my phone. These life events piling up are making me consider switching to a friendlier OS. I'm not using this as a threat. I just hope some apple high up will read this, and realize that we need alternatives. Life happens.
Thank you both Paul and Lawrence. I clicked "This helped me" not knowing it would remove the option to choose "This fixed my problem" too. For anyone else reading this thread. Using the guide provided has done both. It has helped me and given me a fix to my current problem. Lawrence has also provided me with the last bit of information I feel is missing from wjosten's guide. That syncing will completely erase all of your data and reinstall it in one fell swoop. It's a great fix. Even if it isn't the exact one I wanted. Thank you again!

What is the best way to share a iTunes library between 5 users on the same computer?

What is the best way to share a iTunes library between 5 users on the same computer?
Currently I have a common itunes library in a shared folder that each user is linked to. The problem is that when one user adds music to the shared file, it does not automaticaly appear to other users when they open their iTunes. They have to go to the shared library and select the new music in order to make it visable in their iTunes.
Would iTunes file shareing fix this problem?
Thanks

aapl.up wrote:
Rick, are you saying that if you try to share a folder outside of home and use sharepoints, then the other mac wont prompt you to log in? Have you tried that? It is hard to believe that is the case
I am sort of saying that. Have you tried it? I know it's hard to believe, but you really need to help us out by trying some steps that you don't believe.
We can't see what your exact situation is. We sort of know what's worked for us out here. Just trying to help you get this going in less than 24 hours!
Sharepoints manages the samba configuration file. It's free software that puts a pretty face on an otherwise cumbersome config file.
Give it a shot.
windows will not prompt for passwords, I have tried this with multiple computer at home for both vista and xp
As I stated. You will not get prompted on windows, if you have set up sharing in an insecure fashion. You are not using a secured sharing situation.
No argument with your statement.

How do I share new purchased itunes content automatically between multiple user accounts on the same computer?

I have 3 different user accounts set up on the same computer. Whenever one of us buys or downloads anything, how can I get that to be automatically available for each of the other users? The main itunes library is stored at users/shared/itunes, but this doesn't seem to help much. As far as I can gather, Home Sharing only works between computers, not between users on the same computer......

camillafromchichester wrote:
The main itunes library is stored at users/shared/itunes
is that the iTunes folder or just the iTunes media (or music) folder ?
what should work is if the entire iTunes folder were in the shared folder and iTunes on each user account would access the same library file
launch iTunes on each user account (one at a time) while holding the option (⌥) key, click on choose library when prompted, and select the iTunes folder you copied to the shared folder.
if user A adds content, this will be available to the others immediately when they access the library, however, only one iTunes at a time can use the library. if you're using fast user switching, user A must quit iTunes before user B can fire it up.

HT1198 Can I share my iPhoto library with other logons on the same computer

My iMac has three separate logons for members of my family. However, it would be very useful if we call all access the same iPhoto library. Is this possible?

To give others selective access to your iPhoto library, you have the option of using Shared Photo Streams in iCloud, if the privacy implications don't bother you.
There are more drawbacks to Shared Streams, than the privacy problem,Linc. Shared streams, imho, are perfect for showing off a small selection of photos, but nearly all work invested into the iPhoto library will be lost this way. Titles, caption, ratings do not transfer, and once added to the stream, you cannot rearrange the sequence of photos. Edits are no longer reversible. If several family members are sharing photos this way on the same computer, they will all have to create their own photo libraries, create redundant photos, and have to recreate all the metadata. It is wasteful, if they really want to share a common iPhoto library.
The only practical way to do what you want is to let the two family members who need write access log in to the same account to make changes.
I am curious, Linc. Do you see problems with Apple's own recommendation, that LarryHN linked to - - iPhoto: Sharing libraries among multiple users ?

Transfering iTunes library between accounts in the same computer??

Hi everyone
I use my MacBook both at home and in my office. I work in a small company, so everyone is very relaxed about security. I only have one account, but recently, while at the office I discovered someone browsing at some of my kids' pictures.
To avoid this,I decided to set up a "office" account. Everything went fine until I opened iTunes and found that I don't have any songs (they must have missed the memo about the new account!)
Is there an easy way to transfer those songs to my new account? I stress, this is the same computer we're talking about!!!
Thanks

I use my MacBook both at home and in my office. I work in a small company, so everyone is very relaxed about security. I only have one account, but recently, while at the office I discovered someone browsing at some of my kids' pictures.
Do you mean they were viewing the pix on your computer? iTunes does not have pix for anyone to view. (This is the iTunes forum)
To avoid this,I decided to set up a "office" account.
You created a new account on the computer?
If you are talking about the computer, open the first accounts - > System prefs - Sharing.
Under Services, turn OFF everything.
Under FireWall, turn it ON.
For further help, post over here -> http://discussions.apple.com/forum.jspa?forumID=755

My hard disk broke up and i had to reinstall LR on the same computer, do i have to pay again???

My hard disk broke up and i had to reinstall LR on the same computer, does LR will recognize i'm using the same computer or should i have to use one of my 3 codes i bought together with the product? In this last case i think it's not fair because it's not my fault the program has been deleted, but it was due to a faulty hard disk

Sorry but i can't explain properly my problem. When i bought my copy of LR, adobe gave me a serial number to use 3 times to install LR on 3 different computers. I installed it on my mac, on my pc and now, due to the faulty hard disk, i have to reinstall LR on my mac. When i ll input the serial number on my mac, will i use the third possibility to use my serial number or LR will recognize it was installed before on that computer and i will have the possibility to use the serial number for the third time on a third computer? Thank you very much for your patient!!!

HT201303 This is the same computer. It crashed. I have $15.00 balance left in account. Can't access it.

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