HT201303 Trying to put credit card details in put it keeps telling me that my session has timed out

Have an existing apple account and now have bought new iPad
Trying to buy new apps on existing account so it asks me to verify payment details which I do straight away.
However then it says that the session has timed out.
Trying repeatedly but same problems over again.

Log out of the account, then go back in. Should work fine then.

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ITunes store keeps saying that my session has timed out when trying to buy a product from the store

I Tunes is telling me that my session has timed out when trying to buy a gift voucher, which i have done many times before.
The most recent change i'v made to my computer before this happened was to download an update (MacOSX updatecombo 10.7.3dmg)
a couple of weeks ago. I'v turned off the firewall as suggested whilst trying to transact and turned it back on again, but don't know
what else to try. The problem is three days old as i left and came back to it to see if there might be a glitch in the system.
I'v been able to access the credit i have in the store, but not buy the itunes voucher to email to my own a/c. Please help someone if you can
Sandystone.

Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..

HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

HT2736 I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out".

I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out". I didn't take me over a minute to fill out the form. How fast does one have to be!?

Well, first, why are you running such ancient versions of Firefox as 3.6? i would immediately update to Firefox 15.0.1 as Firefox 3.6.28 is no longer supported and is critically insecure.
As for the dreamweaver thing, I'm not sure this is a Firefox issue, so I'd check again after updating Firefox.

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

I am trying to download an app from the App Store, but everytime I try is insist I answer 3 security questions. After I answer then I click done and it never fails to tell me that my session has timed out. EVERY TIME. Thus meaning I can't download anythin

It's driving me nuts and it happened before I downloaded iOS 6.. Someone please help.

SOmeone else posted a similar post. Check your settings to make sure your account hasn't disabled downloads/updates or restricked to a data amount/Wifi only, or secure Wifi, etc.
IMO you need to go to the Apple Store if none of what I typed is helpful.
Hope this helps you.....I assume your phone is not jail broken.

How can i access appstore on new ipad air without putting credit card details on my already existed apple id.

Hi
I made my apple id for my new 1st apple ipad air from my hp laptop. when i want to access appstore to download some free apps it is asking to review my details for credit card and i dont have that.
I know that we can make new account from ipad/appstore without putting down payment details but how can i access appstore without putting credit card details on my already existed apple id.?

You can create an iTune and App Store account without credit card
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

I m asked to put credit card details whenever I try to make an applied for my iPad4. I donot use credit cards or other plastic money. Can't I make an id without it?

I m asked to put credit card details whenever I try to make an applied for my iPad4. I donot use credit cards or other plastic money. Can't I make an id without it?

follow this Creating an iTunes Store account without credit card - Support - Apple

I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.

Tried purchasing iTunes music. Put in my apple id and password then i was directed to a 'Terms and Conditions' page. I checked the box then clicked the 'accept' button next page read 'your Session has timed out ' try again with a Done button to click on

Tried purchasing music from the iTunes Store. When the window popped up I put in my apple id and password. Then I was directed to a 'Terms and Conditions' page. I checked the box next to the 'Yes I agree to these terms and conditions' - then clicked the 'accept' button next page read 'Your Session has timed out. Try again.' with a 'Done' button to click on. Oh the same thing happens when i try to download free iTunes. Yes I have tried & tried it again I even logged off and singed back in-- no joy
After accessing my iTunes account I was not able to change anything like my credit card number when I tried and was sent right to the 'Your session has timed out. Try again.'
The last time I purchased any anything was on September 25th 2011 and the 'terms & conditions' page was last updated on October 12, 2011
Does anyone have an idea to what is going on with my iTunes version 9.2.1 (5) and I can not upgrade to a higher version my iMac does not have the intel processor chip.Thank you for your time and help with this matter. You are greatly appreciated

I am having the same problem also! I posted on here about it, but no one has responded with ideas. I called technical support and e-mailed them, the only suggestions they gave was for the to turn off my firewall. But I didn't change anything, so it shouldn't suddenly stop working. Maybe this is just an iTunes issue? But it doesn't even recognize my account anymore, and I cannot log in now.
If you happen to get an answer, will you please let me know what works for you?
Thanks!

HT1918 I'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the probl

i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?

Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change

Getting session has timed out while trying to redeem a gift card. have had no problem in the past. am running a g4 since 2002 with os 10.4 and itunes 9. have no internet problems and can connect to store ok. so far apple no help keeps blaming it on othrs

am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..

Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

HT5057 I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

Note:
Some In-App Purchases and Subscriptions require a Credit Card.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Our home address changed and our AMEX card identity has been stolen. So when i edit to change my address and AMEX number it won't let me and get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN. How do I access the store to change my account????

We moved and our address has changed. Also our AMEX card identity has been stolen twice and AMEX has changed our number and security code twice already. Now i am trying to edit my account at Itunes. Every time I try to edit our account at Itunes, I get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN" Anything i am doing wrong? How do I get to the accounting department without getting this message?
Thanks

I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
In fact, I logged in HERE using it as my new Apple Id... so it works!
But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
Come on Apple, do you want me to buy your apps, or what?

HT201303 Trying to put credit card details in put it keeps telling me that my session has timed out

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