HT201303 Unauthorized charges from iTunes to my back account

My personal credit card was charged for iTunes's. The charge was not
authorized or the account I use for ITunes. Want more details and how to
get this issue resolved.

These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

TS1702 Got an unauthorized charge from itunes

I had got an unauthorized charge from itunes, how can I get my money back?

Click the Report a Problem link in your email receipt or email iTunes Support at http://apple.com/support/itunes/contact/. Change your password immediately: http://iforgot.apple.com.

Unauthorized charged from iTunes

Recently I changed my debit card and my credit card because unauthorized charged from iTunes. I just got my new credit card 3 days ago, never been used for any online purchase. I am scare to input my credit card for any kind of purpose. Today I found out online, I have pending unauthorized charged from iTunes. I own iPad and iPhone, I have never purchased any iTunes .When I bought my iPad and my iPhone, I never entered my credit card and my debit card number on Apple profile. I had downloaded free APP only. I don't understand why I'm getting charged from iTunes. I never received proof of purchased. On my Apple information, I have only provided name and my addresses. When I sent email to apple support, the customer service told me to check my purchased history. It doesn't make any sense to me, my purchased history from iTunes is ZERO downloaded. On my bank account had 10 unauthorized charges, all were from iTunes. In my credit card (old card had 1 charged) and now the new one has 1 pending charge. What's is going on?? Can anyone help me please...

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Also, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.

Unauthorized charge from itune to my credit card

An unouthorized charge by itune was made yesterday to my credit card the receipt number is 149031050967 and is with $9.99. The seller is mini clip.cpm and the item is Fragger unlock all world. The type is in app purchase. Could you please provide me with
              A. Who ordered this purchase
              B. His name and his address,
              C. How did he got my account number with iTunes and who authorized with this purchase
              D. The name of the owner of the iPad who download this Fragger....etc the name to whom the iPad is registered
In the mean time, Cancel this charge and Return the charge to my credit card.
I am waiting to hear from you
Regards
George Gouda

              B. His name and his address,
What are you going to do, show up at their door?
This is a user forum. If you believe the charge is fraudulent, contact your credit card company and dispute the charge. Also change your iTunes password immediately.

HT204088 I have unauthorized charges from itunes

Is there a number you can call?

Yes. Find the number for iTunes Store Support in your country by clicking Contact Us.

HT1904 I have unauthorized charges to itunes store currently in dispute please advise.

I have unauthorized charges to itunes store,please advise.

Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

HT3702 I am currently being billed a monthly charge from iTunes for Pandora ($3.99) but would like to switch to the annual billing rate of $36. Does anyone know how this is done? Thanks for your help.

I am currently being billed a monthly charge from iTunes for my Pandora subscription ($3.99/mo) but would like to change to the annual rate offered by Pandora which is $36. I don't see where that change can be made through the iTunes Store. Any ideas? Thanks.
A

How recently did you switch? If it's less than 60 days, then Verizon simply reinstates your previous account. The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices. I'm not sure how it will go - but since you are still being billed for the devices...

I was trying to log in using my credit card, and was unable to. However when I checked my checking account i seen there was 4 charges from itunes. But, i was never able to sign in. I would appreciate a PERSON contact me to explain why this happened.

Hello,
Last night my daughter was trying to log in to take care or some apps she has. While she was doing so, she got a message that said credit card was declined. Three time that popped up on her. then I tired with my credit card, and the same thing happened. So I left it and tired calling. But do you think there could be a person to talk with **** NO. Now I am stuck doing this. So anyway's sorry to rant, I Checked my checking account today and found there were a charge from itunes of $1.38 on it. I then looked at my daughter account and found 3 charges of the same amount. Mine ended up getting a overdraft fee of $35.00.
My question is. What are you going to do about this? If I am unable to log in how can I get charged? does not make a hole lot of scene to me.How about you?

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I remove an unauthorized charge from my account?

How do I remove an unauthorized charge from my account?

In what way is it unauthorized? Are you stating that your account has been hacked by strangers? Or has your account been used by family or friend?
You should change the password for your account's Apple ID;
http://support.apple.com/kb/HE36
Then contact Mac App Store Support;
http://www.apple.com/support/mac/app-store/

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

http://support.apple.com/kb/ht3702

Does Apple charge a dollar to reset the apple id password? What are these $1.00 charges from itunes for? No purchases of movie books music etc. found on itunes.

Does Apple charge a dollar to reset the apple id password? What are these $1.00 charges from itunes for? No purchases of movie books music etc. found on itunes.

Found the answer.

TS1424 misc charges from itunes? How do I find out what the charges are for?

Misc charges from itunes?How do I find out what charges are for?

View your purchase history:
http://support.apple.com/kb/HT2727
If you are still unsure, contact iTunes support and ask:
http://www.apple.com/support/itunes/contact/

Why i have got charged from itunes for 7500/- without any authorisation from my side?

Why i have got charged from itunes for INR 7500/- without any authorisation from my side?
Precise date and time of charges levied are 18th of May 2013 at 15:49:07.
Kind request to reverse the same on an urgent basis and send me the acknowledgment and confirmation about the same.
Regards,
Abhishek Dave
<edited by host>

It is probably a test charge to see that the account you have established is valid. Apple will not pursue the charge and it will eventually drop out of the system. It is simply a technical matter.

Who can I speak to concerning unauthorized charges for ITunes?

Who can I speak to concerning unauthorized charges for ITunes?

You will need to contact Apple Support.
You can do so by ringing 0844 209 0611
Or create a case via expresslane.apple.com (and one of the team will call you) > and select > iTunes > iTunes Store > Purchases & Redemption > Unauthorised Purchases > Schedule a call

HT201303 Unauthorized charges from iTunes to my back account

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