HT201303 Update Billing info

How do I update billing info for iTunes purchases please give me step by step instructions in new to this
Thx

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  • On updating billing info while purchasing an album Rs 60 got deducted from my card. Happened 4 times and purchase also could not be made.

    On updating billing info while purchasing an album Rs 60 got deducted from my card. Happened 4 times and purchase also could not be made.

    Each time that you add or change the credit card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    What then happens when you try to make a purchase e.g. do you get any error messages ?

  • I rented Photoshop by the month on my old computer. I have now updated billing info on my new computer to rent it again. Where do I download it?

    Hello. I rented Photoshop by the month on my old computer, but then the computer died. I have now updated billing info on my new computer to rent it again. Where do I download it?

    HI Elizabeth,
    Here is a link to download the Creative Cloud app manager. Just install the CC app and then download the other applications.
    https://creative.adobe.com/products/creative-cloud
    Thanks
    Scott

  • I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?

    I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?

    To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
    I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
    Niels

  • I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card

    I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • HT1918 I'm unable to update or put in my security code on the update billing info page. It will not take my security code, but it used to. The card is active there is also money in the account. Not sure what the problem is. Also, it is not processing the

    In Itunes i'm unable to update my credit card info. It won't take the security code, but it did before. It also isn't accepting cards at this time.

    the security code error is actually generic and just means the card is being rejected, double check your billing info to make sure it matches the card exactly or contact the card issuer to make sure they arent blocking it because of a fraud filter or something similar

  • Error Message when updating billing info

    I need to update my billing info but I'm getting an error message that says the problem is on Adobe's end and I should try again later. Sometimes the loading signal just goes directly to the error message without letting me enter my information first, but usually I enter my information, and then I get the message.
    I've tried many times over the course of a week, on three different browsers, and while signed into both MyAdobe and the Creative Cloud. The error message came up each time.
    I've tried using the support chat twice, but the first time the tech disconnected before I could respond, and the second time I was kept on hold for an hour and half before I got an error message saying to reopen my browser.
    I'm concerned my account will be closed, or I'll get charged a late fee or something along those lines, if the Adobe website keeps preventing me from updating my billing info.
    Any help would be appreciated.

    Hi Mhorejsi,
    Due to your difficulties trying to get through to support I'll see if I can make arrangements for someone to contact you.
    - Dave

  • Updating Billing Info-Money detected from card?

    Hi. I created my Apple ID when i was in UK. I changed my address when i shifted to India. I tried updating my 'Payment information'. But it shows 'Credit card declined'. Could you please help updating my info, as FAQ-Support is not helping. I enter all the info correctly(Visa,expiry date,security code, address,etc) as i have used it before. Whenever i tried updating the Billing info, it detects Rs. 60 from my account(i get text while detecting). I lost nearly Rs. 600. Could you please refund the money. Waiting for your reply. Thank you.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    Each time that you add or change your credit card details on your iTunes account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    For a credit card to be accepted (debit cards are no longer accepted as far as I know) it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and be issued by a bank in your country - so if you are now in India, and therefore have an Indian iTunes account, then the card needs to have been issued by an Indian bank. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I have updated my billing info but when I go purchase a movie it tells me to update billing info

    I have updated my billing info but when I go purchase a movie it tells me to update billing info

    I have the same problem, did you find a solution?

  • Itunes keeps asking me for my password, then asks me to update billing info

    A couple days ago, Itunes asked me to change my password. I did. Then it asked me to update my billing info. The problem is, I can't *get* to the billing info because it keeps asking for my password. I was technically signed in, so I went to my account and went to change the credit card information (which is still correct, btw...I was just hoping that re-entering it would fix it). However, when I clicked "edit credit card info" it tells me my session has timed out. Every time. And its only been a couple of seconds. At the suggestion of Apple Support, I've changed my password at least 5 times and am getting the same results. What can I do here?

    Same issue. I complete one purchase and on the next one I get stuck in an endless loop of it asking for my password over and over. I have to close iTunes, reopen and it's fine, but that is ridiculous to do for every purchase.

  • Updating billing info loop

    Every time I try and buy music or applications via iTunes store I am asked to update my billing info. My billing info is correct and doesn't need updating. I've tried entering an alternate credit card, changing my password etc – as suggested on other threads – but iTunes store still won't let me purchase anything. This is really frustrating. Does anyone have an idea of how to get out of this hole?

    I'm having the same problems - did you ever resolve this?

  • Keep recieving error -1202 when trying to update billing info in iTunes...?

    So, my mother keeps getting this issue and knowing how to fix it would be nice. When she clicks buy on a song, she signs in and it's fine. Then it says she has to update her billng information.
    When she goes to update it, she comes to this unusual-looking page:
    http://i48.tinypic.com/2hdw681.jpg
    However, even just clicking on the type of card to use in order to update the info, gives this message:
    http://i50.tinypic.com/15qx43m.jpg
    What on earth is doing this? We've tried running as an Administrator.....

    It is an entry in the Hosts file. It is not a file.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.

  • Getting error whilst trying to update billing info

    Unable to bill my the credit card on file...but whenever I try to verify my billing info and reactivate I always get an error window
    This is the South african store and I purchased the Cretive Cloud Subscription...I wonder what changed because the credit card has funds and the billing info is the same as the info I purchased with in the beginning.
    Sombody help please, because now my Subscription is suspended
    Thanks...

    Hello...
    No , not yet!...there's someone from adobe South Africa trying to help, but the subscription is still suspended
    Tumiso Praise Marebane
    Letus Hub (Pty) Ltd
    Cell: +27 83 759 3930
    Fax: +27 86 2330 174
    Email: [email protected]
    www.letusbiz.biz
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  • HT201303 New billing info

    How do I delete my old billing info and re-authorize my computer.  It keeps saying security code incorrect.

    It means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
    Insufficient balance or account in arrears
    Account suspended for suspected fraud (not necessarily by you)
    Error in card number
    Wrong expiration date
    Wrong CCV code
    Address in your iTunes account does not match exactly the billing address for the card
    The card was not issued in the country of the iTunes store

  • Problems updating billing info

    I need to update the cc on file with itunes, but when I click 'done' it keeps saying it doesn't match what the bank has on file. I have verified the info several times, but this will not stop popping up. The original card was mine, the new one is my husbands (two different accounts), if that helps.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

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