HT201303 Using new computer so quite rightly have to answer ID security questions but I cant even click onto the page.? page..

I am using a new laptop and wish to make a purchase, quite correctly have been prompted to answer ID Security question but it is impossible to click on the page location to provide the answer...it's getting hard to spend my money with I tunes...help!

Also my computer wont let me get on icloud.

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TS3297 I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and to contac

I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum.

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 i have entered answers to security questions but says not correct now going lock out my redeemed money why???????

i have entered answers to security questions but says not correct now going lock out my redeemed money why???????

It sounds as though it doesn't think that you are typing in the correct answers.
If it's not accepting them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I want to buy a song but I have to answer a security question but I don't know the answer

I want to buy a song but I have to answer a security question but I don't know the answer

Contact iTunes
Apple - Support - iTunes - Contact Us

The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?

The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?

They will have to be answered the first time when purchasing from a new computer or device.

My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

I am trying to purches my music, but it say that my itunes acount is closed, and that i have to answer my security questions, and that I'm new to itunes.

Hi samanthastorhmeieryahoo.com
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

Every time I try to get on the ipod, it says I have to add more security questions, but none are listed, just two buttons that say submit.

Every time I try to get on the Ipod games, it says I have to add more security questions, but no questions are listed, just two buttons that say "Submit" and places to put the answers to the unstated questions. It also asks for a second email address. It then proceeds to lock up. Is this a scam of some sort. There is nothing on the apple website about having additional security questions other than the one, or having a second email to operate the ipod.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471)

I am trying to receive my security questions but iTunes keeps sending it to the wrong email, I have the email setup on Apple ID.

I am trying to receive my security question but iTunes keeps sending it to the wrong email, I have the right email on the settings and Apple ID

I did it before ios7 and it wasn't a problem but now it is:/

Every time i want to download an app, i have to answer 3 security questions. How can I change this?

Why do I have to answer 3 security questions everytime I want to download an app?

The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad. Let it complete the download. Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there.

HT1918 I have forgotten answers to security questions

I have forgotten answers to security questions. How can I modify them in my I'd details. Answers to security questions are for verification purpose and I do not want to get stranded in future. I know my password to my I'd

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Hey, I Upgraded from 7, to 8. I'm using a Powerbook G4, with Mac OS 10.5.8, MY question is: im unalble to click on the channel strip to add plugins. actually, I cant click on a lot of options, mainly things with scroll down menus ie... busses, aux.. HELP!

Hey, I Upgraded from LOGIC 7, to 8. I'm using a Powerbook G4, with Mac OS 10.5.8, MY question is: im unalble to click on the channel strip to add plugins. actually, I cant click on a lot of options, mainly things with scroll down menus ie... busses, aux.. HELP!

Hey, I Upgraded from LOGIC 7, to 8. I'm using a Powerbook G4, with Mac OS 10.5.8, MY question is: im unalble to click on the channel strip to add plugins. actually, I cant click on a lot of options, mainly things with scroll down menus ie... busses, aux.. HELP!

Hello I have a problem with security questions and i cant reset to my email The error was   Exceeded Maximum Attempts We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here      for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me please

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201303 Using new computer so quite rightly have to answer ID security questions but I cant even click onto the page.? page..

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