HT201303 What about changing the security questions not the apple id password

I'm trying to buy an app on the app store it asked for my apple id which I knew but then it asked for two additional passwords for verification I inputted those in but it said they where wrong I tried several more times all the answers where the ones I thought I used originally but no. My question is how do you change theses two passwords and not the main apple id password but the back up ones.

Sice I was having the exact same issue with my account and trying to make a purchase I found my solution by calling the apple support line that I found online, I'm not the greatest of problem solvers or talking to people over the phone for that measure but I did, call they asked me a few questions and where able to change my 2 security questions once they fixed it I was able to log in and change my password but now I write down my passwords and keep them in a very secure location just in case I ever needed them again it really does help. I hope that this will help you in any form of trying to change your security questions.
Scooberang2

Similar Messages

  • HT201303 What about changing the security questions?

    After my account was hacked in to I'm pretty sure they changed these, as mine no longer work

    Sice I was having the exact same issue with my account and trying to make a purchase I found my solution by calling the apple support line that I found online, I'm not the greatest of problem solvers or talking to people over the phone for that measure but I did, call they asked me a few questions and where able to change my 2 security questions once they fixed it I was able to log in and change my password but now I write down my passwords and keep them in a very secure location just in case I ever needed them again it really does help. I hope that this will help you in any form of trying to change your security questions.
    Scooberang2

  • How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?

    How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?

    If you have a rescue email address (an alternate email address is different) on your account then you can use that to reset them : http://support.apple.com/en-us/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • HT201303 How do I change my security questions for my Apple acct.?  I forgot the answers to mine.

    How do I change my security questions for my Apple acct.  I have forgotten mine and need to reset them.  Someone please help.  I have changed my passcode several times but the security questions are killing me.  Thanks for your help in advance.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I won't receive an e-mail from Apple about changing my security questions

    Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94595)

  • About changing my security questions' answer, I logged into my apple Id but there is no option of changing that...

    about changing my security questions' answer, I logged into my apple Id but there is no option of changing that...

    If you can't remember your current answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the option to send reset info won't appear, and you won't be able to add one until you can answer 2 of your questions. In which case see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I want to change my security question in my apple accnt. but the problem is, there is no Link shown that i could reset or change my security questions. please help!!

    i want to change my security question in my apple account. but the problem is, there is no Link shown that i could reset or change my security questions. please help!!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117399)

  • How can I change my security questions for my Apple ID. I can't seem to get the questions correct at the moment

    How can I change my security questions for my Apple ID. I can't seem to get the questions correct at the moment

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Someone changed my security questions on my apple id what do i do to get them

    someone changed my security questions on my apple id what do i do to get them

    It's best to report this matter to iTunes store support:
    http://www.apple.com/support/itunes/contact/

  • HT1918 How do I change my security questions in my Apple account?

    How do I change my security questions in my Apple account?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can I change my security questions? I forgot my passwords

    I was wondering if I can change my security questions because I forgot my passwords to them.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I change my security questions for my apple id?

    I just got this macpro and I am trying to buy an application but since its my first time buying from this device, it asks me two security questions that I cannot answer to save my life. Therefore I want to change these questions in order to continue with the process of buying the application. Please help me. Thank you very much.

    Go here - http://support.apple.com/kb/HE37 - and read the question and answer about changing your security questions. Write them down somewhere.
    Clinton

  • How do you change your security questions for your Apple ID ?

    How do you change your security questions under your Apple ID

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How can I change my security questions for my apple/itunes account?

    How can I change my security questions for my apple/itunes account?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95224)

Maybe you are looking for

  • I'm trying to connect my macbook pro to my HDTV using a HDMI cable

    At first it was working fine but all of the sudden it stop working properly a blue scream appears on the tv couple seconds later same happens to the mac and it stop unspectively..

  • Query with tables VEPVG, VBAK, VBAP AND KONV

    hi all, I have a requirement, that is Open Sale Orders which is having Special Discount. I am trying to write a Query, But KONV table is not coming into the joins. my execution plans is bellow VEPVG  -->  VBAK         vbak-knumv = konv-knumv and konv

  • Mac g5 crashes and burns multiple times a day... HELP!!!

    Hello, I'm a recent mac user, been a pc kid for most of my life, and I just started using a g5 at work and I like the OS but the computer will randomly shut down without regard to any particular pattern. Most of the time it just freezes and won't res

  • Good surge suppressor for iMac

    my iMac was attached to a standard surge suppressor; a very short power interruption caused startup problems with the computer so the suppressor obviously wasn't effective is anyone aware of a highly effective suppressor, or is the only way to be saf

  • Doubt in a custom method in a custom BO

    Hi All,            I have a doubt in one of the methods I am writing in a custom BO.In the meethod I have written certain select statements and after fetching some data and calculation I am also updating some custom tables too. No what I am confused