HT201303 what do I do if I can't access my recovery email address?

I can't remember my security answers (don't remember answering them) and now my recovery address is going to an account I no longer have.
What can I do?

Hi,
I can't directly help you with the Save issue you're having with MS Word. However, since your deadline is 19th May for your assignment, the priority is to get it sent before the deadline. Have you tried saving the document as a .pdf? If not, do the following:
With the document open, from the menubar select File->Print
In the Print dialogue box click PDF drop down menu (bottom left of the Print dialogue window)
Select Save as PDF
Has the document been saved as a PDF?

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