HT201303 why can't i access the credit on my itunes account

why can't i access the credit on my itunes account....i have $20 of credit i added with a voucher and now no way to redeem it....just circles!!!

You don't actually state what your issue is... or what you have tried to resolve it...
That being the case...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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