HT201303 Why can't I purchase music from itunes store via my authorized laptop?
Could this have something to do this the fact that my account was set up while I was back home in the United States of America and now I'm deployed in the Middle East? As stated, my laptop is authorized in itunes for purchases and I have purchased music in the past from this PC. Any suggestions? thanks!
Are you logging into the US Store, JG?
Similar Messages
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Why can i not buy music from itunes store,this only happened recently
Why can i not buy music from itunes store,this has only happened recently ?
O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what? -
TS1368 why can't i purchase tunes from itunes store
After i have signed into the itunes store with my apple id and password, i can't purchase any tunes. When i try to, it ask for my apple id and password again. Whe i supply this information AGAIN, i get directed to a page that ask me 2 security questions. I do not know the answers to the questions, because i have never set up any security questions for purchasing tunes fron the store. I have had no similar problems in the past, at least not until this latest itunes store upgrade.
Hello there, Geri-Lynn.
The following Knowledge Base article provides some great steps to follow to troubleshoot the issue you're describing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specifically:
Troubleshooting on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
Additional Information
If the steps above did not resolve your issue, be sure that your specific alert is not listed in iTunes: Possible iTunes Store errors. Then, if your issue is still unresolved, follow steps in iTunes: Advanced iTunes Store troubleshooting.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Why can't I purchase anything from iTunes Store?
I'm trying to download a TV series but when I put in my ID and password it says :could not complete your iTunes Store request, a network connection was lost. I have a good connection, safari is working well. What could be going wrong?
Hello there, Geri-Lynn.
The following Knowledge Base article provides some great steps to follow to troubleshoot the issue you're describing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specifically:
Troubleshooting on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
Additional Information
If the steps above did not resolve your issue, be sure that your specific alert is not listed in iTunes: Possible iTunes Store errors. Then, if your issue is still unresolved, follow steps in iTunes: Advanced iTunes Store troubleshooting.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Why can't i purchase music from an overseas store
Why can't I purchase music from the US ITunes Store when based in AUS. I can't even find the music I want in searches unless i search overseas.
This has been covered here many times already, but once again: Apple has no choice in the matter. It's due to restrictions placed on Apple by the record companies and other rights holders. Quoting from This Business of Music (10th Edition) (by M. William Krasilovsky and Sydney Shemel et. al, Random House LLC 2007) (and thanks to the Mimico Kid for the reference) :
The difficulty of establishing workable business models for digital files (...) extends to where they are sold and where they are played. This is the issue of territoriality, and it is an illustration of how the Internet makes it necessary to reexamine basic assumptions that have been taken for granted (...).
(....) In the music business the primary problem is that copyrights are national and therefore specific rights are tied to national laws and the interpretations of national courts.
(.... T)hough we can one day hope to see the development of common standards with respect to copyright, the fact that the music business is building upon a history of nation-specific contractual relationships means that the goal of universal international standards is not, for the forseeable future, a practical one.
(...) Adding to the difficulty (...) the copyrights themselves may have been assigned to different companies in different territories. The best hope for a cleaner start and a simpler future is worldwide recognition that digital uses are in fact - and should be in law - totally new.
The content owners don't like cross-border sales of CDs either, but there's nothing they can do to stop such sales. They can, though, and do stop cross-border download sales, since if the download stores refuse, the rights holders won't license the tracks to that store.
So unless and until the record companies, et. al, all get together and agree to allow download stores to sell cross-border, there's absolutely nothing Apple or any other download store can do. -
how can i designate the location of the purchased music from itune store?, how can i designate the location of the purchased music from itune store?
Hi,
Thanks. I know how to do that, however, I thought it only works with the imported content not the purchased ones. The reason for wanting this was that I keep all my music in NAS drive for SONOS (the wireless music system) will need the music to be in NAS so that it can play music while the mac is on sleep mode.
Anyhow, I will try again and let you know if it does work.
Thanks again. -
Can't transfer purchased music from itunes to ipad
I can't transfer purchased music from itunes to ipad 3 "because file could not be converted".
Which file format? We can't see which files you have from here.
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why can I only purchase content from the store in my home country. Sometimes the dont have the content im after but other countries stores do
Because this is how the itunes store works.
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I had my Iphone in sync with iTunes in my desktop PC. I had purchased musics from iTunes Store and musics I did transfer from original CDs (legacy ones). I no longer have my CDs once I did donate it to a public library. How can I recover my whole music assests on Iphone to my iTunes in my notebook PC ? At this time I only know how to transfer Apple Store purchased items.
iTunes will only import music purchased from the iTunes store. If you need to import music to iTunes from your phone that wasn't purchased from iTunes you will need to use 3rd party software to do so, such as Touch Copy.
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I can no longer download music from itunes store. It happened when I was trying to download songs dragged into a playlist. I tried to download more than one at a time. It stopped. Now I cant download at all. Even rebooted my machine.
OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
Is there any way of putting iPhoto back as the "default download and view" programme?
iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
The default program to download your photos is set in the preference panel of either iPhoto or image capture
LN -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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TS3297 iTunes error coe 8012: cannot download newly-purchased music from iTunes store.
iTunes error coe 8012: cannot download newly-purchased music from iTunes store. Anyboy else get this looping error?
Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
I hope you all find this helpful in solving your problem.
Good Luck,
Bill -
When can we able to purchase music from iTunes Store?
Hello;
I would like to purchase songs from itunes store for my iphone but I can't. Because itunes turkey store that isn't an option and itunes US store doesn't authorize my credit card to make any purchases either. As far as I know some licensing issues need to be resolved in Turkey. So, Is Apple making any plan to resolve those licensing issues in Turkey? Thank you.elmasever wrote:
I would like to purchase songs from itunes store for my iphone but I can't.
For music, you do not need the iTunes Store. You can purchase MP3s from any online source that is available where you live, and add the MP3s to your iTunes library. -
I'm having difficulty importing purchased music from iTunes store to my new MacBook Air
I am having difficulty importing purchased music from iTunes to my new MacBook Air
What problem are you having ?
You should be able to copy your library from your old computer : How to move your iTunes library to a new computer. Or if both computers are connected to the same wifi network then you could use home sharing to copy it over. Or copy it from your backup of your downloads/library and add it via File > Add To Library.
You might also be able to redownload some/all of your past purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage,or by going into iTunes > Preferences (command-comma) and ticking the 'show iTunes in the Cloud purchases' tickbox - it might then show in the Music part of your library with a cloud icon against it for redownloading. -
Can't transfer purchased music from iTunes to iPod
When I try to transfer purchased music from my Itunes music folder to my iPod, I get the following error message: "Some of the iTunes Store files in the iTunes library were not copied to the iPod because the iPod may only contain content from five iTunes Store accounts."
What I have done to try to address the problem: I have downloaded the latest version of iTunes, (it was only after this download, actually, that I began to have the problem) read the help article entitled "Some songs in iTunes won't copy to iPod", de-authorized and then re-authorized the computer (didn't work) and gone through my iPod to delete any songs that were on burned cds given to me by friends, which potentially originated from other iTunes accounts.
Perhaps I have overlooked something, but my iPod is only registered on three computers, and I am unable to transfer my purchased music to my iPod. Interestingly, I had no problem transfering my purchased songs onto my iPod before upgrading to the latest version of iTunes last month. It has only been since the upgrade that I can no longer transfer purchases. I subscribe to several podcasts through National Public Radio (free)-- could this be a factor?
Please help. I still have 19 GB of free space and if I can't transfer purchases, then it's kind of a waste of space. Thanks so much for your time~Greetings from Mancunia.
I am having a similar problem. After years of trouble free use, my 'pod is now giving me trouble, well the new iTunes software is, anyway. See here : http://discussions.apple.com/thread.jspa?threadID=255305&tstart=0
Why can't I add my new downloaded tunes to my pod? ARRRRGH!
help me!
CHEERS
mackers
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