HT201303 Why do I have to put in a credit card when I redeemed an iTunes gift card?I
itunes says the card was redeemed and it still asked for a credit card or address when I want to use the gift card.
Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/en-us/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card after entering it, it won't be charged (apart from a temporary store holding charge which your card issuer will remove within a few days or so) if your balance covers the purchase (you can't use your balance for gifting). Credit card details may also be requested if you change countries so as to confirm that you are able to purchase from your new country (e.g. that you have a billing address in that country).
If you are being prompted to review then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
Similar Messages
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When I purchase a itune gift card I was told that I have to wait 24 hours or I will void my iTunes card and loose my money ..I have never heard that before on a gift card and don't agree ....I want to buy something off the iTunes store that I saw and then go buy the card to find out I can't use it for 24 hours please help me understand why this is good for the customer !!!
When I purchase a itune gift card I was told that I have to wait 24 hours or I will void my iTunes card and loose my money ..I have never heard that before on a gift card and don't agree ....I want to buy something off the iTunes store that I saw and then go buy the card to find out I can't use it for 24 hours please help me understand why this is good for the customer !!!
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Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.
Any error message?
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i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help
Anybody?????
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If I redeem an iTunes Gift Card to an Apple ID that does not have a credit card (or NONE is selected as payment option), can I gift an app to another account?
I can purchase apps on that account but it will not allow me to gift an app from an ipad or via the itunes store (on the computer). Do I need to have a credit card on the account to be able to do that?You can only gift via a credit card - you can only use your account's balance for buying content for yourself.
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I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287) -
Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?
As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC -
I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.
It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146) -
I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money on a specific game what may i do?
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
Why do I have to put my debit card information when I sign in to download a free app from the App Store? This was not required before. It started happening like 2 weeks ago.
i had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery -
HT201303 Why do I have to put payment verification in for free aps?
Why do I have to put payment verification in for free aps?
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later. -
Why do I get an error code 5002 when trying to redeem an iTunes gift card?
I have an iTunes gift card and everytime I enter the redemption code I get an error code 5002. Sure would like to be able to redeem my card.
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
i have just discovered over $150 was charged to me.....deleting my Itunes gift card and then charging more to Paypal.
Help....any support is appreciated.I had the same thing happen to me! It totally wiped out my iTunes balance and there isn't any way to contact anyone at iTunes to dispute the charge! ExpressLane is totally useless! Can't someone help!
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I have recently just redeemed an itunes gift code onto my ipad, previously i havent had a problem but i have to enter my security questions in to buy anything, Except i dont know the security questions or the email address I used for my security questions. Any help/advice please? :)
Rescue email address and how to reset Apple ID security questions
If that does not work for you, contact Apple > Contacting Apple for support
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