HT201303 Why I can not purchase item in the game,always let me contact apple story support.

Why I can not purchase item in the game,always let me contact apple story support.

You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    My account is charged $ 50, and I can not purchase from within the game Clash Of klans I hope to solve the problem

    contact iTunes support http://www.apple.com/support/itunes/contact/, we are just fellow users and can not resolve this issue for you.

  • My account is charged $ 50, and I can not purchase from within the game Clash Of klans I hope to solve the problem iPad, iOS 6.1.2

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    iPad, iOS 6.1.2

    Hi Ssgtn,
    Contact iTunes Support:
    https://expresslane.apple.com/Issues.action
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  • TS3988 Hi both myself and my wife are on the same account so we receive each others contacts and I messages. How can I get my wife a separate I'D but keep her on the account so she can still purchase items on the account thanks Gary Eveling

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    Gary Eveling

    You entered your wife's seperate AppleID? Check you can login with the same AppleID here: http://appleid.apple.com/ on a computer.
    Some of the photos in that link apply to setting up iCloud on a device from new, not when setting it up later. It won't look the same (the dark gray background) for you as you're setting it up now.

  • Can not add item to the shopping Cart with FireFox 8.0

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    Such details are stored in a cookie, so make sure that you do not block cookies on that site.
    *Tools > Page Info > Permissions
    You can inspect and manage the permissions for all domains on the <b>about:permissions</b> page via the location bar.
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    I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem when you try to buy them ... ?

  • I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

    I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Why I can't buy anything from the games I play

    Why I can't buy anything from the games I play this my first time i face this problem

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can not buy diamons in the game dragon bane

    i can not buy diamons in the game dragon bane

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 I can not buy money in the game "i am mt: card batte". please check and help me as soon as possible

    I can not buy money in the game "i am mt: card batte". please check and help me as soon as possible

    Most of the people on here, including myself, are fellow users - you are not talking to iTunes Support here.
    If you are getting a message to contact iTunes support then you can do so via this page and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Got 5 itunes bills and did not purchase any of the games listed

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    Ali
    <Edited By Host>

    Hello, abumishary. 
    Thank you for visiting Apple Support Communities.
    I would recommend reporting a problem with the purchase via the steps in the article below.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Cheers,
    Jason H.

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