HT201303 Why i cannot buy gems using my credit card on my game?game name is clash of clans

Why cannot buy gem using my credit card?

What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page . If you are having a different problem ... ?

Similar Messages

  • I cannot purchase gems using my credit card in clash of clans. help!

    I cannot purchase using my credit card and it always says contact itunes to complete this transaction. can someone help me on this? im currently playng clash of clans and im about to but gems for me to play. thanks!

    You need to contact Support
    http://www.apple.com/support/itunes/contact/

  • HT204053 Hi there im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

    Hi there
    Good greatings
    im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

    For assistance with a disabled account, see this support article:
    http://support.apple.com/kb/TS2446
    If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT201272 Need help guys i purchased a gems using my credit card but i didnt get the gems in that game but i was charge on my credit card, need help :(

    I tried to purchased gems in the game castle master i used my credit card but when i tried to purchase for the first time no gems was added on my account i tried it again it went thru but when i saw my invoice for my purchase i got charged twice but i only got the gems once, NEED HELP PLEASE

    Hi..
    If this is an In-App purchase, turn off the subscription until the matter is resolved >  iTunes Store: Purchasing and managing auto-renewing subscriptions
    iTunes Store: About In-App Purchases

  • HT203167 Someone has been using my credit card to download games. this has happened before when I  had a different credit card on my itunes account. the apple store on that previous time would not give me the ip address where the downloads ended up.

    Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
    Killerappleuser

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
    Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why i can buy apps with my credit card that I used to put when i created my iphone

    I had an iphone 4 and I create an ID Apple with all information even credit card number.I bought always an applications on my iphone.unfortunatelly I lost my iPhone and I bought a new one and i registered the new iPhone with the same ID Apple. Why i cant buy the applications???i read on the screen this sentence: this payment is not possible try with other one. But I have no  new credit card.So what can I do???

    you can try contacting itunes here http://www.apple.com/emea/support/itunes/contact.html

  • TS4042 i can't buy gems,but my credit card still have limit

    i can't buy gems in clash of clan ,but my credit card still havelimit. please help me. thanks

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

  • Why do i need to use a credit card to do updates

    I don't want to set up iTunes with a credit card, however, when I try to update something like iPhoto it requires me to have a credit card.  If it is a free update then why do I need to put in a credit card number?

    jfyjperk wrote:
    I don't want to set up iTunes with a credit card,
    Then don't:  Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

  • I have credit in my itunes account but cannot buy without updating my credit card details. I do not want my credit card details held, what can I do? Thanks

    I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
    How do I sort this?
    Thanks  

    The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
    (111480)

  • Why do you have to submit your credit card number is you are redeeming a card?

    why do you have to use your credit card number is you are redeeming ?

    I haven't seen a good answer from this yet. You can create a new Apple ID for the store without a CC. You can remove your CC info from an already established ID (you made a purchase in iTunes), but you can't use your Apple ID for first time use in the Store without a CC.

  • Why my id cannot buy Gem from game bravefrontier

    why my id cannot buy gem from game bravefrontier?
    <Email Edited by Host>

    What message do you get when you try?
    Can you download a free app? If not there is a problem with your Apple account. If you can download a free app there may be a Restriction set on in-app purchases.

  • Cannot buy item to my games even I used my credit card

    I Cannot buy item to my games even I used my credit card,,, the "words written after I click to buy is "" need Apple itune support assintant".. Why like this? My games namely " order and chaos online"

    We are fellow users here on these forums, we won't know why you are getting the message to contact iTunes Support. If you haven't already done so then to contact them :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    (I've asked for your post to be moved to the iTunes Store forum, where you've posted is for questions about the iTunes U app.)

  • Purchase UNavailable message is shown when I start purchasing the individual monthly pay CC plan.  My region is Hong Kong. Why I cannot buy?

    Purchase UNavailable message is shown when I start purchasing the individual monthly pay CC plan.  My region is Hong Kong. Why I cannot buy?

    Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
    -http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

  • Still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...

    still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...

    Find out here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1918 I have my iPad from a US store (Miami). Why I cannot buy from the US app store?

    I have my iPad from a US store (Miami). Why I cannot buy from the US app store?

    Are you in the US with a US based account and a US billing address ? If you aren't then you can't buy from the US store - you can only buy content from your own country's store. If you are in the US then do you get any messages when you try to purchase from the store ?

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