HT201303 Why i don't receive an email for reseting security information??

I have forgotten my apple security question so i went to "My apple ID" then i clicked security and password. after pressing the link of "send am email to reset security information" , i don't receive anything
I have tried many times but still i receive nothing !!

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

Why i can't receive the email for reset security information

my rescue email address is ******@qq.com. i can't receive the reset email. So anyone can help me?

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

HT5312 What if you don't receive the email to reset security questions

We haven't received any of our emails to reset security questions what can we do

These are user-to-user forums, you are not talking to Apple here.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

Not receiving email to reset security information

Ive been trying to reset my security questions for the apple id, however im not receiving the email to reset security the information ?

If you're not receiving the email to your rescue email account (you've checked the spam folder as well as the inbox, and tried clicking the link again ?) then you could contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 I'm forget my email for reset security

I'm forget my email for reset security
please sent reset security information to my other email [email protected]

Nobody on these boards can do that. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99258)

HT5312 Why haven't I received an email to reset my security questions

Why havent i received an email to reset my security questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98034)

What if i don't receive the email about resetting the security question

I have verified that the email i use was the correct one. So when i request a change in security questions, i am supposed to receive the email from Apple, which is my own Apple ID account.
I had been requesting the security question reset email for numerous times and i had receive none.
Is there something wrong here? Am I the only one meeting such situation.

The following may help: If you didn't receive your Apple ID verification or reset email - Apple Support

What do I do if I forget my answers to my security questions and I don't receive my email to reset the questions?

I'm trying to reset my security questions. It says that I have been sent an email to reset it but when I check my inbox, nothing is there. What should I do?

Check the spam filter and wait a few hours. If you still don't get it, you need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96220)

Why am I not receiving an email to reset my security questions?

I need to recover my security questions because I forgot them and I want to make store purchases, but they require me to answer my security questions. I've tried sending myself multiple resets for my security questions, but apple won't send me a single email. Alot of other people has had this problem too. What do I do?

Either they got caught in a spam filter, or they're being sent to an address other than the one you're checking, or there's a problem on Apple's servers. If you can't find them, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(101253)

Not receiving the email to reset security questions

Added another second email contact, got the emai to verify. Also put in help to support team, got the email that it went in.
BUT NOT the email to reset the security questions!!!
I can not call or receive a call from the support team, I would like to clear this via chat or email.
I have rented movies from itunes before and my password was enough. Suddenly it states I must answer questions because I have never downloaded before. I still have the iOs5 and never had a problem..last films download this spring.
Can someone help me???
Thanks

Click here and fill out the form.
(90525)

HT5312 I haven't received my email for my security question change yet

Waiting on my request for my security change.

Hello there, H3athr.
The following Knowledge Base article offers up some additional information for getting your security questions changed for your Apple ID:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Urgent need to change email for reset security question

Need ur help change the email due to make verification for ID apple
The email which I put it before for reset the security question I forgot the password
If u can use my ID Apple *****@hotmail.com instead of the last one before
Your support in this problem is really appreciated .
azoz
<Email Edited by Host>

If you can't get the password reset, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(114408)

Why didn't i receive an email to reset my security questions

when i purchase an app these stupid secritye questions keep showing up and i dont even remeber them. i tried to reset it and apple said that they sent an email but i didn't receive it. i ried this like 8 TIMES!!!! very displeased!!!

Have you checked your spam/junk folder if you have one?. If the rescue email was not verified then you will not receive it and to send a verification email you need to answer the security questions. You need to contact AppleCare for assistrance:
http://support.apple.com/kb/HT5699

Hi, been charged the CC for twice and don't receive any email for order number and serial number, kindly please advise

hi, i been purchased for creative suite . but adobe have been double charged for the item and i still cannot install the upgraded version of creative suite..
kindly please advise

Hi Dexter Choo,
We have checked the details for your account, unfortunately, we were unable to find any active subscription on this email.
Kindly provide the below mentioned email in the [Private Message] so that we can assist you appropriately.
Alternate Email Address:
Last for digits of your Credit card:
Date on which the charge was posted:
Exact amount:
As the information that we need is critical so make sure you send this via [Private Message] only.
Thanks,
Atul Saini

HT201303 Why i don't receive an email for reseting security information??

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