HT201304 Help, everytime i purchase top-up/stockup for games, this msg comes out: "Please contact itune support to complete this transaction"

Help, everytime i purchase top-up/stockup for games, this msg comes out: "Please contact itune support to complete this transaction"

Have you contacted iTunes support?

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  • I'm trying to reach someone who can help me with the following message when I try to start my account: "Please contact iTunes support to complete this transaction" - but no one is answering the emails.  How do I find someone?

    Can someone who knows iTunes help me?
    I can't get anyone on the phone and their automated system isn't getting back to me.

    As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

  • "Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???

    "Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???

    It means that you need to contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    As to why you are getting the message, then it could be due to a number of reasons e.g. past billing issues, account issues ...

  • Every time i try to buy music i can't and i get a red message at the top of the window that says "Please contact iTunes support to complete this transaction" in red. please help

    Every time i try to buy music i can't and i get a red message at the top of the window that says "Please contact iTunes support to complete this transaction" in red. please help

    Have you contacted itunes support?
    If not, then do that.

  • Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app

    Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
    Help!! Any one experience this issue???
    iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
    Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem...

    "Dose that just happen after December 2012??"
    No.  It has always been that way.
    "So people who live in USA and while travel to other country are not allowed to buy anything? "
    Correct.
    "how about people who work oversea for long term?" 
    They would need an itunes account based in the country in which they live.
    "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE
    It is the same for all countries itunes stores.

  • HELP : "please contact itunes support to complete this transaction"?

    Hello everybody. I'm from Vietnam. Recently, i've used my itunes account to purchased apps, songs, games, etc. But when i input my visa card number and code, there is a error shown up "please contact itunes support to complete this transaction". I can't purchase itune gift card or any apps in US store. I don't know how to fix this problem. So anyone know how to contact apple support by email( not phone 'cause i'm in Vietnam) or how to fix this problem directly please help me. Thanks in advance.

    Long Dra Gold wrote:
    My friend live in US and he lend me a visa card.
    It is still a violation and you can have your account closed for this.
    Form the terms of use of itunes:
    "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • HT3702 when i purchase with visa card it tell me please contact itunes support to complete this transaction

    when i purchase with visa card it tell me please contact itunes support to complete this transaction please help  me

    Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!

  • Error "Please contact itunes support to complete this transaction" when in-app purchases

    Dear Sirs,
    As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
    - I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
    http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
    - I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
    For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    Looking forward to hearing from you soon.
    Thanks and Regards,

    noobdoon wrote:
    ... "Please contact itunes support to complete this transaction" .How I can fix it ?
    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us
    noobdoon wrote:
    ... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    See Here   http://support.apple.com/kb/HE37
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

  • HT4009 Why I purchase in game credit showed up please contact iTunes support to complete the transaction ?

    Why I purchase in game credit showed up please contact iTunes support to complete the transaction ? My card still have balanced inside why cannot purchase ?

    You should do exactly what it told you to do and find out.
    Contact itunes support

  • I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.

    I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.

    I go to itunes support for complete my transaction,but I dont know what I have to do after

  • HT1491 When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction"

    When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?

    um, you would have to "contact iTunes support to complete the transaction".  Is there something that you don't understand?

  • When i'm going to pay for my due purchases on iTunes it showing "Please contact iTunes support to complete this transaction"

    when i'm going to pay for my due purchases on iTunes it showing "Please contact iTunes support to complete this transaction" and i cannot pay or download any content anymore!

    Ok, I'll Try!

  • HT2534 but i have problem in step 13.  i can't see  step(13) because the red box that has this message "please contact itunes support to complete this transaction" apears. plz help me how can i pass this step

    but i have problem in step 13. i can't see step 13 because the red box which has this message " please contact itunes support to complete this transaction" apears. plz help me how can i pass this step

    You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
    Regards.

  • HT2693 when i purchase items in a game, it said "please contact itunes support to complete this transaction" and then i can do nothing

    i am playing the game Clash of Clans. And when i want to buy some Gems, the game said that please contact itunes support to complete this transaction. So i can not find any help on support website. can you help me? Thank you

    You can contact iTunes support via this page (it may take up to 48 hours for a reply from them) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4009 When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

    When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

    These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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