HT201304 Help my about itunes apple 4s..thank u

Hello.good sir and mam..here now to answer to ur question hope u well helping me about my iphone4s..in the itunes

What are you on about? This is a public user forum and NOT Apple here!

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...it doesn't fix my problem with Vista
Here's the details, and the log from iTunes iPod diagnostics. My laptop previously had XP Pro SP2 and I upgraded (not clean install) to Vista Ultimate.
I uninstalled iTunes 7.0.2, rebooted, downloaded iTunes 7.1 and installed it.
My Symptom:
When I connect my iPod, iTunes freezes, Windows explorer stops responding, and the iPod does not show up as a
device with removable storage. It does appear in Device Manager as a USB Mass Storage Device, though the device
appears to reset itself apporximately once a minute.
Following is the diagnostic log. Here, with timestamps to coordinate with the log, are the steps of what I did over
the duration of the log.
17:38:56 - Stopped then started the iPodService (to reset the diagnostic logs from previous attempts).
Started a windows explorer, looking at "Computer" to watch for the removable device storage to appear.
Started a device manager, looking at USB devices to watch for the iPod USB Mass Storage device to appear.
Started iTunes 7.1, to watch for iPod to be recognized.
17:40:45 - plugged in iPod - USB Mass Storage Device appears in device manager.
Within a few seconds iTunes was frozen - no screen refreshes, no reponse to mouse. Also, Windows Explorer shows as
"Not Responding" and does not refresh or respond to mouse or keyboard.
At this point I waited approx 5 minute, and visible symptoms did not change - iTunes and Windows explorer still
frozen.
Periodically, the device manage screen refreshes as if a device were disconnected or connected. This appears to
corespond with the [DevNodesChanged] log messages starting at 17:41:51, 17:41:57, 17:42:57, 17:43:03, 17:44:04,
17:44:10, 17:45:10, and 17:45:16.
At 17:45:40 I unplugged the iPod. (Previous tests waiting up to 20 minute showed me this was the only way to
unfreeze iTunes and Win Explorer).
Watching carefully at this point I observed:
Windows explorer refreshed and Drive E: appeared briefly then went away;
iTunes refreshed it's screen, and would now respond;
The USB Mass Storage Device in device manager went away.
Given that I unplugged the iPod at this point, I think we can safely ignore log messages after 17:45:40.
The one message that stands out for me is:
[SERVICE: 0x16C4,17:40:50 ERROR] Did not find first letter of stage
While this shows as an error, I see no evidence of any sort of error recovery taking place.
To verify that my USB devices are working, I first plugged in a USB mouse which was recognized properly and worked
fine. I then tried a USB thumb drive which appeared correctly as a USB Mass Storage device and worked perfectly. I
tried the iPod on two other USB ports with virtually identical results, so I'm certain the hardware and the default
USB device drivers are fine.
Here's the log from the experiment:
Microsoft Windows Vista Professional (Build 6000)
TOSHIBA Satellite A75
iTunes 7.1.0.59
iPodService 7.1.0.59 is
currently running.
iTunesHelper 7.1.0.59 is currently running.
Current user is not an administrator.
Connected Storage
Devices:
DiskDrive, FUJITSU MHU2100AT ATA Device, Channel 0, Target 0, Lun 0
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller.
Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
IEEE 1394 Host
Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
The last
connected iPod serial number: 4J549JVQTXK.
The iPod Service Logging Information:
[SERVICE: 0x17E0,17:38:56 INFO]
Started C:\Program Files\iPod\bin\iPodService.exe (Mon Mar 05 17:38:56 2007)
[SERVICE: 0x17E0,17:38:56 INFO] ##### iPodService starting as a service, version: 7.1.0.59
[SERVICE: 0x65C,17:38:57 INFO] Timed out... Starting device manager!
[SERVICE: 0x1474,17:38:57 INFO] Listener Window created
[SERVICE: 0x1474,17:40:45 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:45 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:45 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:49 INFO] [InterfaceArrival] \\?
\usbstor#disk&venapple&prod_ipod&rev1.62#000a270014aaa27e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x1474,17:40:49 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270014aaa27e&0#{53f56307-
b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x1474,17:40:49 INFO] device is an iPod
[SERVICE: 0x1474,17:40:49 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x1474,17:40:49 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x1474,17:40:49 INFO] [1] Assigning session 1
[SERVICE: 0x1474,17:40:49 INFO] [1] added device interface "\\?
\usbstor#disk&venapple&prod_ipod&rev1.62#000a270014aaa27e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to
m_objDeviceNameMap
[SERVICE: 0x1474,17:40:49 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x1474,17:40:49 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x1474,17:40:49 INFO] [1] added device interface "\\?
\usbstor#disk&venapple&prod_ipod&rev1.62#000a270014aaa27e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to
m_vctDeviceInterfaces
[SERVICE: 0x1474,17:40:49 INFO] [1] input #0 from src #0
[SERVICE: 0x16C4,17:40:49 INFO] [1] input #0
[SERVICE: 0x1474,17:40:49 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:49 INFO] [1] input #1 from src #0
[SERVICE: 0x1D8,17:40:49 INFO] [1] input #1
[SERVICE: 0x1474,17:40:49 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:49 INFO] [1] input #2 from src #0
[SERVICE: 0x1790,17:40:49 INFO] [1] input #2
[SERVICE: 0x1474,17:40:49 INFO] [VolumeArrive] mask = 0x10
[SERVICE: 0x1474,17:40:49 INFO] looking up device # for \\.\E:
[SERVICE: 0x1474,17:40:49 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x1474,17:40:49 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x1474,17:40:49 INFO] [1] set waiting to mount = 0
[SERVICE: 0x1474,17:40:49 INFO] [1] input #3 from src #0
[SERVICE: 0x16C4,17:40:49 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0x16C4,17:40:49 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x16C4,17:40:49 INFO] [1] progress is now 2
[SERVICE: 0x16C4,17:40:49 INFO] [1] progress is now 2
[SERVICE: 0x16C4,17:40:49 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x16C4,17:40:49 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x16C4,17:40:49 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x16C4,17:40:49 INFO] VendorId: Apple
[SERVICE: 0x16C4,17:40:49 INFO] ProductId: iPod
[SERVICE: 0x16C4,17:40:49 INFO] revision: 1.62
[SERVICE: 0x16C4,17:40:49 INFO] vendor bytes:
[SERVICE: 0x16C4,17:40:49 INFO] 02 01 00 00 00 00 00 00 00 0B 00 05 92 00 00 00 00 00 00 00
[SERVICE: 0x16C4,17:40:49 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x16C4,17:40:49 INFO] [1] Power State: Powered
[SERVICE: 0x16C4,17:40:49 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x16C4,17:40:50 ERROR] Did not find first letter of stage
[SERVICE: 0x16C4,17:40:50 INFO] got HotPlugState 0
[SERVICE: 0x16C4,17:40:50 INFO] [1] serial number 000A270014AAA27E
[SERVICE: 0x16C4,17:40:50 INFO] [1] *** CONNECTED - Sending event out, device session 1.
[SERVICE: 0x1D8,17:40:50 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0x1D8,17:40:50 INFO] [1] input #3
[SERVICE: 0x1790,17:40:50 INFO] [MACHINE 1 INPUT #2] - (HDW) CheckDevNode
[SERVICE: 0xA84,17:40:50 INFO] <0x4> Got Serial #
[SERVICE: 0x1D8,17:40:50 INFO] [MACHINE 1 INPUT #3] - (HDW) Volume Mount
[SERVICE: 0x1D8,17:40:50 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x1D8,17:40:51 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x1D8,17:40:51 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x1D8,17:40:51 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x1474,17:40:54 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:54 INFO] [1] input #4 from src #0
[SERVICE: 0x1474,17:40:59 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:40:59 INFO] [1] input #5 from src #0
[SERVICE: 0x1474,17:41:51 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:41:51 INFO] [1] input #6 from src #0
[SERVICE: 0x1474,17:41:57 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:41:57 INFO] [1] input #7 from src #0
[SERVICE: 0x1474,17:42:57 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:42:57 INFO] [1] input #8 from src #0
[SERVICE: 0x1474,17:43:03 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:43:03 INFO] [1] input #9 from src #0
[SERVICE: 0x1474,17:44:04 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:44:04 INFO] [1] input #10 from src #0
[SERVICE: 0x1474,17:44:10 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:44:10 INFO] [1] input #11 from src #0
[SERVICE: 0x1474,17:45:10 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:10 INFO] [1] input #12 from src #0
[SERVICE: 0x1474,17:45:16 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:16 INFO] [1] input #13 from src #0
[SERVICE: 0x1D8,17:45:40 INFO] [1] GetVolumeInformation() failed with error 87
[SERVICE: 0x1D8,17:45:40 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x1D8,17:45:40 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x1D8,17:45:40 INFO] [1] iPod needs formatting...
[SERVICE: 0x1D8,17:45:40 INFO] 17:45:40, year 2007, day of yr. 63, GMT offset -20 isDST 0
[SERVICE: 0x1D8,17:45:40 INFO] FAILED! Last Error = 0x48F
[SERVICE: 0x1D8,17:45:40 INFO] m_hDisk = 0x00000164, ScsiStatus = 0x00000000, sense pStrBuffer:
[SERVICE: 0x1D8,17:45:40 INFO] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00
[SERVICE: 0x1D8,17:45:40 ASSERT] Assertion failure: 'result' [File: .\DeviceManagement\iPodDevice.cpp, Line: 694]
[SERVICE: 0x1D8,17:45:40 ASSERT] Assertion failure: 'SetCurrentTime()' [File: .\DeviceManagement\iTunesDevice.cpp,
Line: 2361]
[SERVICE: 0x1D8,17:45:40 INFO] [1] Perform launch updater check.
[SERVICE: 0x1D8,17:45:40 INFO] [1] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0x1D8,17:45:40 INFO] [1] progress is now 0
[SERVICE: 0x1D8,17:45:40 INFO] [1] *** MOUNT FAILED - Non-FAT32 device, device session 1
[SERVICE: 0x1D8,17:45:40 INFO] [1] input #4
[SERVICE: 0x16C4,17:45:40 INFO] [1] input #5
[SERVICE: 0x1790,17:45:40 INFO] [1] input #6
[SERVICE: 0x1D8,17:45:40 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0xDF8,17:45:40 ERROR] iTunes is already running...
[SERVICE: 0x1474,17:45:40 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:40 INFO] [1] input #14 from src #0
[SERVICE: 0x1474,17:45:40 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:40 INFO] [1] input #15 from src #0
[SERVICE: 0x1474,17:45:41 INFO] [InterfaceRemoved]
[SERVICE: 0x1474,17:45:41 INFO] [1] value = 0
[SERVICE: 0x1474,17:45:41 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0x1D8,17:45:41 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1D8,17:45:41 INFO] [1] progress is now 1
[SERVICE: 0x1D8,17:45:41 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x16C4,17:45:41 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0x1D8,17:45:41 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x1B4,17:45:41 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0x1B4,17:45:41 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0x1B4,17:45:41 INFO] [1] Progress state is 1, Waiting to disconnect = 0
[SERVICE: 0x16C4,17:45:41 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:41 INFO] [1] input #7
[SERVICE: 0x1790,17:45:41 INFO] [MACHINE 1 INPUT #6] - (HDW) CheckDevNode
[SERVICE: 0x1458,17:45:42 INFO] NOT Mounted
[SERVICE: 0x1458,17:45:42 INFO] [1] already mounted!
[SERVICE: 0x1790,17:45:43 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1474,17:45:43 INFO] [1] input #16 from src #0
[SERVICE: 0x1790,17:45:43 INFO] [1] input #8
[SERVICE: 0x1B4,17:45:43 ERROR] [1], ERROR, release called when mount lock count is 0
[SERVICE: 0x1458,17:45:43 INFO] [1] progress state is 1, Waiting to mount = 0
[SERVICE: 0x1458,17:45:43 INFO] [1] progress state is 1, Waiting to mount = 0
[SERVICE: 0x1B4,17:45:43 INFO] [1] still don't know format, scanning...
[SERVICE: 0x1B4,17:45:43 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:43 INFO] [1] Failed to open disk! Try #0
[SERVICE: 0x1474,17:45:43 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:43 INFO] [1] Progress state is 1, Waiting to disconnect = 0
[SERVICE: 0x1474,17:45:43 INFO] [1] input #17 from src #0
[SERVICE: 0x1474,17:45:43 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
[SERVICE: 0x1D8,17:45:44 INFO] [1] *** DISCONNECTED - Sending event out, device session 1.
[SERVICE: 0x1B4,17:45:44 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:44 ASSERT] Assertion failure: '0 != m_uchDriveLetter' [File:
.\DeviceManagement\PnpDiskUtil.cpp, Line: 265]
[SERVICE: 0x1B4,17:45:44 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:44 INFO] [1] Failed to open disk! Try #1
[SERVICE: 0x1458,17:45:44 INFO] [1] input #18 from src #389751
[SERVICE: 0x16C4,17:45:44 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0x1B4,17:45:45 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:45 ASSERT] Assertion failure: '0 != m_uchDriveLetter' [File:
.\DeviceManagement\PnpDiskUtil.cpp, Line: 265]
[SERVICE: 0x1B4,17:45:45 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:45 INFO] [1] Failed to open disk! Try #2
[SERVICE: 0x16C4,17:45:45 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:45 INFO] [1] input #9
[SERVICE: 0x1790,17:45:45 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x1790,17:45:45 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1790,17:45:45 INFO] [1] input #10
[SERVICE: 0x1B4,17:45:45 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:45 ASSERT] Assertion failure: '0 != m_uchDriveLetter' [File:
.\DeviceManagement\PnpDiskUtil.cpp, Line: 265]
[SERVICE: 0x1B4,17:45:45 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:45 INFO] [1] Failed to open disk! Try #3
[SERVICE: 0x1D8,17:45:45 INFO] [1] progress is now 0
[SERVICE: 0x1D8,17:45:45 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x1D8,17:45:45 INFO] [1] input #11
[SERVICE: 0x16C4,17:45:45 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x1B4,17:45:46 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:46 ASSERT] Assertion failure: '0 != m_uchDriveLetter' [File:
.\DeviceManagement\PnpDiskUtil.cpp, Line: 265]
[SERVICE: 0x1B4,17:45:46 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:46 INFO] [1] Failed to open disk! Try #4
[SERVICE: 0x16C4,17:45:46 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:46 INFO] [1] input #12
[SERVICE: 0x1790,17:45:46 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x1B4,17:45:46 INFO] CreateFile on interface path failed. Last error = 0x2
[SERVICE: 0x1B4,17:45:46 ASSERT] Assertion failure: '0 != m_uchDriveLetter' [File:
.\DeviceManagement\PnpDiskUtil.cpp, Line: 265]
[SERVICE: 0x1B4,17:45:46 INFO] <0x4> GetFormatType() returned unknown format 4
[SERVICE: 0x1B4,17:45:46 ERROR] ERROR!!! Empty Checkpoint!
[SERVICE: 0x1B4,17:45:46 INFO] <0x4> CItunesDevice::GetCheckPointData() failed
[SERVICE: 0x1790,17:45:47 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1790,17:45:47 INFO] [1] input #13
[SERVICE: 0x1D8,17:45:47 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0x1D8,17:45:47 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1D8,17:45:47 INFO] [1] input #14
[SERVICE: 0x16C4,17:45:47 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x16C4,17:45:47 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:47 INFO] [1] input #15
[SERVICE: 0x1790,17:45:47 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x1790,17:45:47 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1790,17:45:47 INFO] [1] input #16
[SERVICE: 0x1D8,17:45:47 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x1D8,17:45:48 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:48 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x16C4,17:45:48 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x16C4,17:45:48 INFO] [1] input #17
[SERVICE: 0x1790,17:45:48 INFO] [MACHINE 1 INPUT #16] - (HDW) Interface Removal
[SERVICE: 0x1790,17:45:48 INFO] [1] Got interface removed while in state 0, do nothing!
[SERVICE: 0x1790,17:45:48 INFO] [1] input #18
[SERVICE: 0x1474,17:45:48 INFO] [DevNodesChanged]
[SERVICE: 0x1474,17:45:48 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x1474,17:45:48 INFO] [1] input #19 from src #0
[SERVICE: 0x1D8,17:45:48 INFO] [1] input #19
[SERVICE: 0x16C4,17:45:48 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0x1790,17:45:48 INFO] [MACHINE 1 INPUT #18] - (APP) Mountlock Mount
[SERVICE: 0x1790,17:45:48 INFO] [1] Begin Mounting...
[SERVICE: 0x16C4,17:45:48 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1790,17:45:48 INFO] [1] progress is now 2
[SERVICE: 0x1790,17:45:48 INFO] USB
[SERVICE: 0x1D8,17:45:48 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
[SERVICE: 0x1D8,17:45:49 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x1790,17:45:49 INFO] FAILED
[SERVICE: 0x1790,17:45:49 INFO] [1] progress is now 3
[SERVICE: 0x1458,17:45:49 INFO] [1] progress state is 3, Waiting to mount = 0
The iPod updater logging file cannot be found.
While I'm obviously frustrated that 7.1 did not resolve my issue, I'll try hard to keep that frustration at bay and
will make myself available to help diagnose and correct this problem. Contact me directly via email if I can be of
assistance to Apple and Microsoft on getting this working.
multiple Windows XP XP Upgraded to Vista Ultimate
multiple Windows XP XP Upgraded to Vista Ultimate

Well, I found a workaround for my issue. It's described in this article:
[url="iPod not recognized correctly on Toshiba laptop"]http://docs.info.apple.com/article.html?artnum=300836[/url]
By disabling the "Sandard Enhanced PCI to USB Host Controller" in device manager, my iPod was correctly recognized and I was able to sync with iTunes. That's the good news.
The bad news is that: a) Windows warns me that my "device can operate faster if connected to a USB 2.0 port" - and the sync with iTunes runs slowly; b) if I reanable that USB device (as suggested in the Apple article, my iPod is no longer recognized.
For now, I'll just disable this device when I need to sync, then reenable it when done. But this is going to be a pain. I really don't consider this a fix. It's really annoying that the iPod is the only USB device that requires this kind of nonsense.
Looking forward to a "real" fix for this some time soon.

I cant seem to download my recent purchases from my ipad2 to my iphone 4s. Although my home sharing is on and so is my apps and music sharing in the itunes/apple stores setting?? HELP!!

I signed into my icloud and apple id, in both my home sharing and itunes/apple stores setting. Then i tried going to my itunes>downloads>purchased and it showed all my purchased music from my ipad. It had the icloud download button next to the music, so i clicked download all, but when downloads are finished no music has transferred over to my music center. Tried signing out of my icloud/apple id, turning off and on my phone, turning off my ipad, and resetting my phone, but still not luck.. Can anyone HELP!! Thanks!!

@roaminggnome...Can you explain how to do that? I have homesharing turned on, but not all of my music on my Mac appears on my Book. I made a playlist on the Mac called "mom's music" but that playlist doesn't show up on the Book...AND all of the music is on MY iphone, but most of it is missing on my husband's iphone.

Trying to change my icloud apple id to match my itunes apple id. i lost my password and i don't have access to very old email address it keeps wanting to send my password to. please help!!! this is driving me mad!

I've been trying to change my icloud apple ID to match my itunes apple ID so i can manage my storage. I haven't turned on the cloud since i got the phone. I've forgotten my password for the icloud apple ID and i do not have access to the OLD OLD OLD email address its trying to send my password to. Can someone please tell me how i can make this change without knowing my old password??? Can't manage storage or buy more without knowing the old apple id for icloud.

Hello, nikkihutchins10.
Thank you for visiting Apple Support Communities.
I understand that you are attempting to reset your Apple ID password. I would try resetting your password via answering the security questions instead of sending the email. The first article will walk you through that process. If you are still unable to reset your Apple ID password, see the steps in the second article.
If you forgot your Apple ID password
Contact Apple for help with Apple ID account security
Cheers,
Jason H.

TS3297 about my apple itunes cannot purchase by game ID

about my apple itunes cannot purchase by game ID

Sorry, but your post makes little sense. Please post back with a complete description of the problem you would like us, your fellow users, to help you with.
Regards.

HT201304 Help my about itunes apple 4s..thank u

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