HT201304 Hi! I forgot the code I made for restricting in-app purchases..

Does anyone know how I can reset the password for restrictions?

By restoring your phone, either as a new device, or from a backup made PRIOR to enabling restrictions.

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What the number to call for unauthorized IN APP purchases?

Does anyone know the number to call for "unauthorized" in app purchases? Freq asked questions don't answers my purchases questions.

Hi mbabecake,
Happy Holidays! The iTunes Store support is web based. The resources below will explain how to review your purchase history and report any issues. Click on the link below to get in touch with the iTunes Store Support team.
See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/ht2727
Report a problem or request a refund for a purchase made within the last 90 days.
See your purchase history
Click to open your account in iTunes.
Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.
Alternatively, you can:
Open iTunes.
Click iTunes Store.
Click Sign In.
Enter your Apple ID and password.
Click your Apple ID and select Account from the drop-down menu.
Next to Purchase History, click See All.
It might take a moment for your Purchase History to appear.
To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
You can use your email receipt to report a problem. If you use Family Sharing and you have an problem with a shared item, ask the family member that bought the item to report the problem using the steps below.
To report a problem with an item you bought, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the item you're having a problem with.
Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having a problem with.
Select your problem from the Choose Problem menu.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit and we'll review your problem.
I hope this information helps ...
- Judy

HT201304 what can i do if i paid for an in app purchase and was charged but never recieved it ?

I paid and was charged for an in app add on but never got it>

ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

I forgot the code for my iPhone to access the Home screen I do , please help me try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appears

I forgot the code for my iPhone to access the Home screen I do , please help me
try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appears

Hello polo-angulo,
I apologize, I'm a bit unclear on the nature and scope of the issue you are describing. If you are saying that you are getting an error code (3004) when you try to restore your iPhone (because you could not remember your passcode), you may find the information and troubleshooting steps outlined in the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden

Today was my ipod disabled. it says I need to connect to iTunes, but when I connect it brings up an error message that says I have to enter code but my problem is that I forgot the code!!!!

Today was my ipod disabled. it says I need to connect to iTunes, but when I connect it brings up an error message that says I have to enter code but my problem is that I forgot the code!!!!

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I forgot the code to type in so I can send an receive messages on this iPad from my phone

I forgot the code to type in so I can send an receive messages on this iPad from my phone

What code are you talking about, your Apple ID and password? If you have the Apple ID you can get the password back by going to http://iforgot.apple.com

I forgot the code to deactivate the guided access. What i need to do?

I forgot the code to deactivate the guided access. What i need to do?

You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled

Forgot the code to enten in the ipod

How can we open in our ipod touch when se forgot the code (4 numbers) to open the ipod. We tried the code we used it s not working They desactivated the ipod every time much longer each time. Can you help me please?

Place the iPod in Recovery mode and then connect the iPod to your computer and restore via iTunes.
iOS: Wrong passcode results in red disabled screen

How do you unlock iPod touch 5th gen if you forgot the code

How do we unlock and iPod torch 5th gen if we forgot the code?

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled

Hello, I forgot the code restrictionsa i have'tcomputer or laptop to use itunes program has been restored to code restrictions

Hello, I forgot the code restrictions and I do not have a computer or laptop to use itunes program has been restored to code restrictions

HT1212 My nine year old put a passcode on my ipad and forgot the code. What can I do?

My nine year old put a passcode on my ipad and forgot the code. What can I do?

Connect it to the computer you sync with and Restore it in iTunes from your backup.

Why do i need to enter the credit card information for downloading free apps and redeem the codes?

getting a message says apple id has not yet been used with the itunes store while trying to download apps
why do i need to enter the credit card information for downloading free apps and redeem the codes?

As a security precaution, Apple verifies your billing credentials with every transaction whether paid or free apps or using the balance of a redeemed code.

I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
 Cheers, Tom

Can I use the AC adapter made for the iPad with my iPod Video (5th Generation)?

I have a choice of using the original adapter or the newer adapter made for the Ipad. The original is rated at 5 volts @ 1 amp output. The newer (iPad) adapter is rated at 5.1 volts @ 2 amps output. I tried to recharge the battery and it worked, but the recharge time from a dead battery was around 6 hours. The difference of the voltage is neglegible, but the ampere rating shouldn't hurt the iPod as it only draws as much current (amps) as needed. Having said this I thought that the recharge time would be less...apparently not. I just do not want to damage the iPod. The iPad charger does not get as warm as the original while charging.
Any help is most appreciated. Mike (Phillipsburg, Missouri, U.S.A.)

I've been using my iPad charger to charge my iPhone for over a year. I haven't had any issues. But I can't promise you that your experience would be the same.

HT201304 Hi! I forgot the code I made for restricting in-app purchases..

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