HT201304 How come I cannot do in-app purchases anymore? I use to be able to but now it needs "payment verification" and I do not have a valid credit card at the moment
Please help me. I cannot do "in-app purchases" anymore without them needing extra payment verification when I already have money on my iTunes account. Why is this? I have tried everything in my settings to fix this too.
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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HT3702 I do not have a valid credit card. How can I update free games?
I do not have a valid credit card. How can I update free games?
Hello Sephilevi,
It sounds like you are unable to update any of your apps and dont have a credit card. You should be able to use this article to select your payment method as None in your iTunes account settings:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
This section in particular:
Change your payment information on a Mac or PC
Thank you for using Apple Support Communities.
All the very best,
Sterling -
HOW COME I CANNOT INSTALL AN APP ON MY IPAD
how come I
cannot install an app on my ipadSome apps require an iOS of 5.1.1 or higher.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?
The update to iOS 5.0 & higher is an erase/restore deal, so make sure you follow the directions here to update your phone:
http://support.apple.com/kb/ht4972
iOS 7.0.4 will be installed. -
before I could not conduct In-app purchase ,now I can not add my any credit card to the payment account.
Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card. -
TS1424 Do u have to have a valid credit card to download the free stuff
Do u have to have a valid credit card to download the free stuff
No, there are instructions on this page for creating a new account (the instructions won't work with existing accounts) without giving a credit number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it
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Can i buy itunes gift card online from ireland, which can be redeemed in the USA. I do not have a US credit card or billing address (just an Irish one)
You might be able to buy the gift cards from Best Buy. They sell iTunes cards and will accept international credit cards. See:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
They say that you can't order iTunes "codes", but I don't know if that applies to the physical cards. But you can try it.
Regards.
Message was edited by: varjak paw -
I used to be able to but now can't access the iCloud on my iPad...help
I used to be able to but now can't access the iCloud on my iPad...help
Welcome to the Apple Community.
Could you please elaborate a little. -
Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?
lukse093 wrote:
Hello, where i can spend $0.04? I want to change the country, but i can't.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?
I have tried that also, but its still doing the same thing
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I bought ESPN College game pass to watch US College sports in Colombia, but I can't download the app from the US store I can only use the Colombian or UK store. The app is free, but you need a Colombian or UK credit card to get an account on these sites. I don't have one. Is there another option?
You don't need a credit card to create an account, there are instructions on this page for how to create a new account without giving a credit card number : http://support.apple.com/kb/HT2534
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I have tried with free application, but it doesn't work when I review the account. I cannot find any "none" payment method. Thank innadvancenfor help friend!
If you access your account in itunes, you should be allowed to chose "none" as a payment choice. However, I do know at times that the service will not give you a choice for that. If it doen't give you a choice, and you have to place in a payment method. It's okay. Simply place in a credit card or a debit card that has to be processed as a credit card, and it will allow you to use the service. Even though you are not purchasing anything, your card will not be charged. I hope this helps.
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can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Can someone help?
You can ONLY use the itunes store of your country of residence.
If your country does not have an itunes store, then you cannot use the itunes store.
Sorry
iTunes Store: Which types of items can I buy in my country?
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