HT201304 how do I return a purchase?

How do I return a purchase to the App Store/

According to the terms of the use agreement for the App store, all purchases are final.
You can try contacting itunes support: http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT1849 how do you return a purchase on itunes?

    I just pre ordered an album on itunes but I decided that I dont want it. I looked in my purchased info but it is not there so how do I return it?

    You don't
    All sales are final the moment you click buy

  • HT1933 How do i return a purchased app that doesn't work?

    I downloaded an app from the App Store that does not work on my MacBook.  How can I return it?  It has never been used.

    Was the Support Article you linked from not helpful ?
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • HT201304 how can i disable the purchase of paid applications but allow the purchase of free applications?

    i want to restrict my daughter from buying all these paid apps, but she still wants to be able to purchase the free ones, how can i do this?

    Hi...
    Launch Safari on your iPhone.
    Type this in the address bar:  http://store.apple.com/us
    Then tap Account right side of the window (just above New to the Store) then tap View Order History and sign in.

  • HT201304 how can i track my purchase history on iTunes store?

    I have got a bill for Apple iTunes but could not remember the purchase; so, I wonder how I can track the history of my purchase on the iTunes store?
    Thanks for your help.

    Do it on iTunes on your  computer.  Go to Store > View Account.  Log in using your Apple ID.  Then choose "Purchase History".

  • HT201304 How to deleted my app purchase?

    I hate my family and/or friends downloading app purchase in my ipad2. I wondering how can I deleted my app in purchase?

    Hello Courtney,
    You can prevent your family and friends from installing apps or in-app purchases on your iPad by enabling the restrictions for these features:
    Using Restrictions
    You can enable and adjust Restrictions on your device to prevent access to specific features or content on the device.
    Tap Settings > General.
    Tap Restrictions.
    Tap Enable Restrictions and enter a passcode. The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
    You can restrict access to the following applications and features on the device:
    Installing apps
    In-App Purchases
    iOS: Understanding Restrictions (parental controls)
    http://support.apple.com/kb/HT4213
    Alternatively, you can change your Apple ID password using the steps in this article:
    Apple ID: Changing your password
    http://support.apple.com/kb/ht5624
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How do i return a purchase

    i purchased OS X but i didn't mean to... how do i un-purchase it?

    Do you mean you purchased Lion from the app store?  If from the app store all purchases are final.  You can try talking to Apple customer support and see if you can make your case and see what they might do for you.
    http://www.apple.com/contact

  • Hi i purchased old booth magic with receipt No.159033112350 with the price of 3.99 but they charge me 4 time and still anytime want to use they ask me to purchase again.how i can return this extra charges to my account.

    hi i purchased old booth magic with receipt No.159033112350 with the price of 3.99 but they charge me 4 time and still anytime want to use they ask me to purchase again.how i can return this extra charges to my account.

    hi i purchased old booth magic with receipt No.159033112350 with the price of 3.99 but they charge me 4 time and still anytime want to use they ask me to purchase again.how i can return this extra charges to my account.

  • How do I return my book purchase?

    I bought a book from ibook and then realized it was in audio form in iTunes . I want to return my book. How do I return the book from iBook?

    All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • How do I return a SIM activation Kit purchased from the Verizon Store?

    I purchased a SIM Activation Kit from your online store and even though the web site said it would work with my phone it didn't.  I called support 3 times and they were unable to activate the SIM.   
    I need to return the kit.
    I called Customer Service and they told me I am unable to return it because I am not a Verizon customer?  Please advise how I can return this I do not have a Verizon Store Nearby. The packing slip said go to vzw.com/printlabel , but it asks for a Wireless number.  I don't have a Verizon number because I was never able to activate the Card.  

        l!m!t,
    Thank you very much for that information. If the kit was purchased online you will need to call our Internet Orders Team for assistance with this return. You can reach them at 1-866-338-7390. They are open from 8AM - 5PM Monday through Friday and I'm sure they can assist you with this return.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • Purchased iBook in error. How do I return it?

    How do you return an iBook purchased in error.

    To cancel an App you would need to login into ePrint Center. Look at this following link for more information  to cancel an app. 
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Canceling-Apps-on-ePrint-Center/m-p/1768191/hi...
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • How do I return something I purchased on itunes

    How do I return something I purchased on itunes

    Purchases are considered final unless there is something wrong with the item e.g. music track or film that doesn't play, app that doesn't work as described on its description page in the store.
    If that is the case (and you've tried deleting and redownloading it and/or contacted the developer if it's an app) then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 How do I return a book I purchased by accident

    I Accidentally purchased the GAME OF THRONES series. I don't know how to return it. HELP... How do I return a book that was accidenta purchased?

    Click here and ask the iTunes Store staff for a refund.
    (119472)

  • HELLO, HOW DO YOU RETURN AN UNWANTED PURCHASE?

    I was trying to buy Microsoft Word and bought the manual instead, I do not want it. How do I return it.

    All iTunes purchases are final and can not be exchanged. However, if you contact iTunes customer support (http://www.apple.com/support/itunes/contact/) and plead your case you might get some assistance.
    For future reference, there is no Microsoft Word for the iPad. There are, however, apps that will work with Word files.

  • Does anyone know how many times a newly purchased product (MB Air 2014) can be exchanged within the 14 day period?

    Does anyone know how many times a newly purchased product (MB Air 2014) can be exchanged within the 14 day period? I feel like the MB Pro would be a better fit for me, so I wanted to exchange my Air for the Pro. But also, if I end up not liking the Pro and want to go back to an Air, would I be permitted to do so with another exchange? (all still within the 14 day window after purchase of course).
    Also, are there any specifics I need to know in order to return my product and get a new one?  Obvioulsy, I would be sure to remove all of my personal files, music, etc...but is there anything else I need to do?
    And lastly, and im sure this question is irritating to you Mac wiz kids out there, but are the two models im comparing really all that different?  I just cant make up my mind and would love some pointers/suggestions/tips/info to help me figure out what model is best for me (the apple employee that was helping me in the store was actually not that helpful at all, if they were I wouldnt have to ask this question on a discussion board).  I do tons of multimedia things and download and enjoy music, tv shows, movies, all that stuff..and I used to love to burn dvds and cds (obviously cant do that with the MB Air now which totally bummed me out ).  Which model does anyone think I should stick with?  Id greatly appreciate some opinions! Really tho, help me out ppls! I'd love some helpful advice! I sometimes have problems making big/important/expensive decisions lol  I just really want to make sure i am getting the best model for all of my daily tasks and all of the things i actually do regularly on my computer.
    Oh, last lastly- I cant afford anything more than a 13" STANDARD MacBook Pro at the moment...soooo the Retina display is unfortunately not an option for me.
    Which is also a big bummer.but i think i can get over it...or beg someone to loan me an extra $200 lol
    Someone....Annnnyyyone....Pleeeeease....Heeelllllllp....
    Thanks

    Just play with each and figure out which one you want. I believe they only allow 1 exchange unless it is a defect issue. You can always return the exchanged item and rebuy what you want if they will not allow you to do multiple exchanges.
    But again, you need to really figure out which one you want.

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