HT201304 I cant purchased itunes

I can't purchased any things in iTunes

The HT4213 article you attached above explains the most likely reason:
Check Settings > General > Restrictions
Your purchases are most likely restricted.

Similar Messages

  • Why cant i download all of the itunes songs off my wifes purchased itunes account when using the family sharing? some songs i can and some it wont let me

    why cant i download all of the itunes songs off my wifes purchased itunes account when using the family sharing? some songs i can and some it wont let me

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Cant purchase / check downloads in iTunes or cant perform software update

    Have had huge issues with my internet over the last couple of days!
    i have a wireless router that was working fine yesterday!
    Now today if i try to log into iTunes I can no problem, but when i try to make a purchase or check downloads i get the error
    "Make sure your network settings are correct and your network connection is active, then try again"
    I have no issue with my connection as I can go to other websites!
    Firewall has been turned off completely
    I then tried to see if there was an update for the problem or for iTunes and through Apple > Software Update and I get the error
    "Software Update can't connect to the update server. Make sure your're connected to the Internet and then try again"
    I clicked on Network Diagnostics to see if they could identify the problem but it said that the Internet and everything is working fine and there were no issues.
    Could anyone please tell me what is going on, so confused and upset cause I cant purchase or update my laptop!

    Hi, sakwilla1980 -- this has been happening to pretty much everybody since Sunday (29 August); there's a thread further up in this forum about it (http://discussions.apple.com/thread.jspa?threadID=2560634&tstart=0). Here's what I posted there as my solution to the problem...
    =====
    O.K., I FINALLY got my problem fixed. Based on what I had to do to fix this problem on my end, I suspect that this may be related to some kind of security validation routine that got recently installed or "patched" or "fixed" (as buttermaker and windycity75 surmised). Here's how I did it (thanks, Josh from iTunes Support, for kind of back-dooring into the answer by suggesting I check out all my information stored at the Apple ID website):
    -- Sign out of iTunes. Reboot your Mac (or whatever device you're using to access the iTunes store).
    -- Open a web browser and go to http://appleid.apple.com (or Google "Apple ID" and choose the "My Apple ID" option).
    -- Sign in with your Apple ID and click "Manage your account".
    -- Verify ALL of your user information. Seriously, verify and validate EVERYTHING--your name, your e-mail address, your mailing address, your shipping address, your phone number, all of it. Make sure your Primary Address EXACTLY matches the address your bank has as your primary address; if those don't match, your purchase will be refused. Make sure your Apple ID is linked to a valid e-mail address; if not, your purchase will be refused because there will be nowhere to send purchase information and other Apple e-mail. Make sure your date of birth is correct and not missing any part of it (like your birth year; mine had somehow come un-set); otherwise, your age cannot be verified and your purchase may not go through. Click "Save Changes" whenever you change something.
    -- Once all that is done, sign into iTunes, then click on the little downward-pointing triangle next to your Apple ID in the upper-right corner of iTunes and choose "Account".
    -- Click "Edit Payment Information".
    -- Choose "None" as your payment option, make sure all your address and phone number information already listed is correct, fix anything that isn't correct, and click "Done". This will force iTunes to verify your account information as it exists in iTunes with what is registered for your Apple ID at http://appleid.apple.com.
    -- You may be asked to verify the county for your billing address (for sales tax purchases); make sure this is correct, or transactions could be refused. Click "Done" when finished.
    -- Go back to the "Account" screen and choose "Edit Payment Information" again.
    -- Choose either the credit card logo of the card you want to use or choose "PayPal".
    -- If you choose PayPal, follow the directions on the web page that pops up in your browser to verify your PayPal account and link it with your Apple ID. Click "Return to iTunes Store" inside the web browser to return control to iTunes, then click "Done".
    -- If you choose to enter a credit card, make sure EVERYTHING is correct on the page--your credit card type, account number, CVV, billing address, etc.--and then click "Done".
    If you did everything right AND all the information for your Apple ID is verified and correct AND matches the information you entered on the "Edit Payment Information" screen, the next time you check the "Account" screen, you should see your default payment information listed in the "Payment Information" block. If you don't see anything in your "Payment Information" block after all of that, it means iTunes can't match your default address information and your banking information, and you'll have to start all over again from the top to purchase.
    I haven't tried doing this with a prepaid iTunes gift card, so I don't know if that would be a workaround, but I do know that the iTunes store is suddenly a LOT more picky about making sure all the addresses, date of birth, etc. are correct in the Apple ID DB and match what is being entered inside iTunes.
    Good luck!

  • I click buy on my itunes store and i cant purchase it? i have money! maybe there is a glitch in the system

    i click buy on my itunes store and i cant purchase it? i have money in my account maybe there is a glitch in the system?

    What exactly does it say?

  • HT1491 i cant purchase anything from itunes

    i cant purchase anything from my itues it keep telliln me contact itunes support too complete transaction help

    Click here and request assistance.
    (74137)

  • My  itunes store is not showing up. I need help because i cant purchase any music

    My Itunes store is not showing up. I cant purchase  any music

    I tookyour suggestion and SUCCESS!  I can now access the Itunes Store.  A simple fix, and thanks so much!!.
    Below is the advice you forwarded:
    I found a solution to my problem.
    > start menu
    > accessories,
    > right click on the command prompt icon and choose "run as administrator".
    Once it opens, type in the following command...
    netsh winsock reset
    hit enter
    You should get a message that the winsock reset successful and you will need to reboot your computer.
    Reboot and when I reloaded itunes the store loaded fine.
    Thanks again, -Dean Stoneburner

  • Re: cant purchase magic stones in puzzles and dragon (always says contact itunes support)

    cant purchase magic stones in puzzles and dragon (always says contact itunes

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (99801)

  • Cant retrieve purchased itunes on new PC, get error computer not authorized.  how do I authorize new device?

    Im trying to download previously purchased itunes on a new PC, but get following error message "computer not authorized". How do I authorize new device? thanks,
    c

    Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (81383)

  • Purchased itunes card but cant redeem.keeps saying invalid.

    purchased itunes card. when i go to redeem the card it says that it has not been properly activated. can anyone help please. i have a toshiba laptop.

    Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If you can't, or they won't, help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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    I bought the Futurama season pass and I want to watch the episodes in 50 inch HD, but I don't have apple tv and myimac is too far from the tv for a cable so how can I do this?
    I have a google tv box that will talk to my pc laptop, and an xbox 360 with a program called xbox connect that tricks the xbox into thinking my imac is a pc so i can stream music and videos but i cant get purchased itunes videos.
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  • I have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information

    i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information

    fiver1 wrote:
    i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information
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    Pete

  • Why i cant purchase app from ipad with my apple id ?

    Now i have new id and make new id and replace new id with. How to remove old id from ipad ? And purchase with new id .now i cant purchased with new id please help me
    Tnx

    If you are getting a message to contact iTunes support - that is what you should do. Follow whatever link or message that they give you and then see what happens.
    It could be any number of reasons why this is happening, credit card issues, ID problem ... but iTunes will probably have to sort it out for you if you are getting that message.
    Contact them and post back with any additional information.

  • I cant purchase an app with my credit card

    I cant purchase an app with my iphone 5c afetr i have entered all the correct card info

    If you haven't done that (these are user-to-user forums) then :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT4009 why i cant purchase in apps???

    before 1/4/2013 is ok de...
    same app but now cant purchase in apps
    https://itunes.apple.com/my/app/luan-shi-xiao-xiong-xin-ban/id578170345?mt=8
    tis apps...

    Go to settings/general/ restrictions and make sure in app purchases is ON

  • Why i cant send itunes gift using my credit card?

    Why i cant send itunes gift using my credit card?

    What happens when you try to send a gift ? If you are getting an error message then what does it say ?
    If you are getting a message to contact iTunes Support when trying to send it then to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
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