HT201304 I dont remember security question. Can u reset my apple ID ? I can not buy any apps on apple store.

I can remember the answer of security question. Can u reset it ? Because i can not buy any apps on apple store.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77416)

Similar Messages

  • I forgot the answers to my security questions, and the reset e-mail was never sent.  How do I notify apple that they never sent me the reset e-mail?  Thank you.

    I'm trying to download apps on my new iphone 5s, and I forgot the answers to my security questions.  The reset e-mail was never sent.  How do I notify apple that they never sent me the reset e-mail?  Thank you.

    Hello there, movies989.
    The following Knowledge Base article provides some great steps for issues with Apple ID security questions and contacting Apple Support:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Of particular use in your case:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • There in my iTunes account balance and I can not buy any program from the store I do not know what problem I would like to help me

    There in my iTunes account balance and I can not buy any program from the store I do not know what problem I would like to help me

    I agree with gnome up there, more info is needed about what's happening

  • I can't buy any apps in the store

    I Can't buy any apps in the store
    when i try to buy apps ths massege will aper in screen
    ( Your Purchase Coluld Not Be Completed)

    How much money is on your account? How do you pay it?

  • HT5312 I dont remember security questions. i want to take it. I hope you help me. Thanks you.

    Hi!
    I don't remember security questions. i want to take it. I hope you help me. Thanks you.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87159)

  • I can't buy any app in itunes store

    I can't buy any app in itunes store

    How much money is on your account? How do you pay it?

  • Can't buy any apps in iTunes store!

    Hi there,
    For the past few weeks I can't buy any apps from the iTunes store. It just says that "it's not possible to finish the purchase. To get get help contact iTunes Support on the website."
    I have no idea why this happens, I checked all my info and it's all good... I also tried to contact Apple Support, but for my country (Portugal) we can only make calls and I've been trying for a while and it's impossible to reach them... To make things even better, I'm not in Portugal at the moment, so a call is quite expensive...
    I also tried to buy apps on all sorts of devices (macbook pro, iphone 6 and ipad mini) with different accounts but all of them with the same problem...
    Does anyone have any idea about how to solve this problem?? I would really appreciate!
    Thanks,
    Ana

    You have to be in a country to use its store and it has always been that way - from the Portugal store's terms (and other countries will be the same) which you agreed to :
    O Serviço está disponível para si apenas em Portugal. Concorda em não utilizar ou tentar utilizar o Serviço fora desta localização. A iTunes poderá utilizar tecnologias para verificar o seu cumprimento desta disposição.
    Whilst you are in the Netherlands you can only use the Netherlands store

  • HT201303 I replaced broken iPhone and cant download from itunes store because i dont remember security questions

    I replaced broken iPhone and now I cant download purchases from iTunes because I dont remember answers to security questions? I have never had to enter answers before. Anyone know how to fix this?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • HT201210 my phone is using my old email for icloud, I have tried to delete but i dont have password so it will not allow me to?  Also dont remember security questions to get password

    My phone is using my old icloud email address... I can not log out off it because I dont have the password and I dont remember the security questions.  Is there another way to delete it?

    Hi, sanibas.  
    Thank you for visiting Apple Support Communities.  
    If you are asked for the password for your old Apple ID and wish to delete the account, check out the steps in the article below.  
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/en-us/HT203828
    You may have to reach out to us to assist you with the password reset.  Here is the article that will get you in touch with us.  
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers, 
    Jason H. 

  • HT201303 What if you dont remember security questions?

    I dont remember the answers to my security questions so now i ama unable to purchase music on my new device because i cant verify the apple i.d.

    You can manage your security question here; https://appleid.apple.com

  • My brother lost his apple id`s password and dont remember security question`s answer. What should he do?

    hello,
    My brother is now using 4S. but he forgot his apple id password and recovery questions answer. what should he do because he cannot operate his phone.

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT1918 I dont remember security question answers

    I don't know answers to security questions. What do I need to do?

    I don't know answers to security questions. What do I need to do?

  • TS3297 Cannot remember security questions and needs reset

    Every time I try to purchase on iTunes I get security questions that I cannot remember the answer to and I don't know how to reset the questions or answers

    Read threads over on right under heading More Like This
    Allan

  • TS2446 why i can not buy any app

    Hey , before 5 year ago my use this account,i forget securit question,why can not downloaad app,i give money and buy app right

    If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Stores and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you can't remember the answers to your security questions, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 .

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