HT201304 I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?
I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?
I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.
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I have been trying for two weeks to back up iCloud. I keep getting a message failure. Why??
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I agree with the Thomas, in that I think you have mucked up your settings in the AOL account. Your username should be something like - [email protected] Your password is whatever you use as the password.
You could try deleting the account and start over again. Here is a link to a "how to set up AOL email " on the iPad. It is 4 or 5 step process and just make sure that you are entering the correct information in the correct fields in the set up. Among my 4 email accounts on my iPad, I have 2 AOL accounts. I have no problems at all and it was really very easy to set up. There is no reason why AOL email should not work on your iPad.
To repeat and emphasize - Just make sure that you are entering the correct information in the appropriate fields as I think that's where you are making your mistakes.
If I had my choice, I would probably chuck the AOL accounts as well, but I have all the spam filters set as high as I can on the server, and it has cut down tremendously on the spam. Unfortunately - we set up AOL accounts at my workplace years ago and I really hesitate to change them now, so I continue on with these, but like I said, they work fine and they were very easy to set up.
http://convert-dvd-ipad.com/dvdipad/set-aol-email-account-ipad-manually/ -
I have been trying for hours to extend my Extreme Gen 5 network with an Express Gen 2. But no matter what I do or try, it doesn't work. What does happen is my internet gets blocked somehow when the Express is online and looks like it's set up perfect and 'green' - but no internet connection for anything even though the Extreme is green and the modem is good. Once I disconnect the Express, everything is good again.
I've tried LAN, WAN, though a switch, direct connect, Extreme set to Extend the network, the Express set to be an extension. Most of the time I get an error trying to update the Express. But when it seems to be set up perfect, the entire house can't get to the internet. Just when it looks right, it is so wrong.
If anyone can give me exact steps (e.g., "...from the Base Station menu, select the Restore Default Setting option" vice "...just restore the defaults..."), I would greatly appreciate it. I'm left to the conclusion that the Express is faulty. I've been using Airport Utility 6.2 from Mountain Lion on one computer and Airport Utility 5.6.1 from Snow Leopard on another computer (the latter give more control while the former just want you to 'forget' the Express).I finally got it working. I was trying to set it up ethernet. My biggest mistake was when the new Express came on, I did not select 'Continue' - I went straight to manual thinking that I would get the most setup options in manual mode. So everything I initially tried always resulted in 'wireless'. Even when I would update or restore default settings, the Express would not completely restart. Or sometimes I would get an error. So most of the time I had to unplug it. So when it came back up, none of my changes were retained. But there were a lot of times when everything was green and appeared to be fine. But anytime the ethernet cable was plugged in, no more internet.
So here's the weird part. When I finally tried 'continue' (vice manual), I would get 4 options. One would be 'ethernet' extended. So I would select it, it gave me green lights, all looked good, and still the same problem. This is when I got frustrated. I thought I had exhausted all possible combinations.
But somehow when trying continue again after another restore, I only got 3 options. One was the same ethernet extended option (can't remember what the missing 4th one was). And this time it worked - it gave me the big green circle with the checkmark saying it was successful. I don't know what I did different, but I know now that it won't work if 4 options come up to choose from. It will work if only 3 options come up. And success if only verified by the big checkmark. Had anyone anywhere said the checkmark declaring success is validation, then maybe I wouldn't have gone down so many rabbit holes thinking it should have been successful.
As for which Airport Utility I prefer, 6.2 looks nice, but it would just ignore the Express and would want me to 'forget' it and would not let me edit it. Airport Utility 5.6.1 was the one that I ended up using the most and finally had success with. It still strikes me as odd that there is no manually way to pick ethernet, it can only be choosen following a 'restore defaults', and only from the 3-option list (the 4-option list had the same ethernet choice, but it no worky).
Thanks for the response. I really do appreciate it.
Aiport Extreme Gen5 - internet access and router
Airport Express Gen2 - connected via ethernet, extending my wireless
- configured while connect directly to the Extreme, but now on a switch (16-port hub)
Using Airport 5.6.1
1) Restore Defaults from Base Station menu
2) Following restart, Select Continue
3) Of the 3 option presented, select 'ethernet.... extend network...'
- if 4 options are present, may not work
4) Wait for the green circle with the big white checkmark.
5) Connected Express to the switch where a cable went to other end of house - works.
Dead-zone went from 2mbps to 24mbps.
I probably spent 4 hours chasing my tail in anger. The correct way took about 5 minutes total.
Thanks again. -
I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.
I keep getting installer package error messages, I uninstalled the previous version to see if that was the problem to now find that I cant reinstall it as the new version is the only one available.
Im using Windows 7, I'm assuming Im not the only one with this problem.
Would a complete uninstall and reinstall of Apple software be of any benefit or is that just a cure all solution when nobody has an answer?@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter. -
Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try againBest I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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I have been trying for 4 weeks to get my iPod to connect
Hi, I have been trying for the last 4 weeks to get my iPod to work with my computer. I am computer literate, i built my own computer, i make games, etc. so i know what im doing when i use my computer. That being said, here is my problem.
When i connect my iPod to the computer i hear the noise saying it is connected, and i see the Hardware icon at the bottom that shosw that it is connected. When i start iTunes it dosnt show up, i go into the options and it says no iPod connected. Then i try to go into My Computer to see if it shows up, it dosnt. So then i go into my device manager and i see that there is an iPod there, i try to reinstall but it still dosnt work. Next i tried to go into Control Pannel->Admin Tools->Computer Management. In there i click on Disk Management to see if my iPod shows up. I scroll down and there it is, Cribs Ipod. It dosnt have a drive letter, so i try to give it one but it dosnt let me. After all this i try to update the iPod but it just says that it cannot be read.
So, next i bring my iPod to my laptop and plug it in. It works, perfectly. i update the software and it works. But my music is all on my desktop so i try everything over again with the updated iPod, still dosnt work.
I have bought a USB PCI card for my computer and tried it on that, didnt work. Tried buying a new cable, didnt work. I have tried updateing every single peice of hardware on my computer and updating windows, none of it worked.
I have gone through all of the support forums and FAQ to try and fig it. I have done the 5 r's and all that. None of it worked.
I am flat out of ideas other than it being my iPod, but my iPod works with my laptop. It would be very very helpful if you could help me. I dont wanna have to go buy some other MP3 player.
Thanks in advance.Try this here:
http://docs.info.apple.com/article.html?artnum=93499
"Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear"
And since you are teh savvy about these sort of things, here's Microsofts support article for the drive issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
"New drive or mapped network drive not available in Windows Explorer"
Good luck -
When I plug my phone in it says it needs to update to the new software so I try to update it and it just says backing up. Someone please help me.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
i need help updating my phone to the ios 6 i have contacted verizon and they have called apple however it would not update at my house my boyfriend have the iphone 4 and his updated fine. they told me to use itunes on a computer to do it and it still will not work it keeps saying trouble shooting or unable to download i do not understand why. is there any other option.
are you using the newest version of itunes? 10.7?
is there enough storage on your phone (settings>general>usage), there needs to be more than 2GB avail -
Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.
Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.
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I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945 -
I have been trying for weeks to download update 10.7.5 and cannot do so. I do get a message at the end - "connection reset by peer". Can anyone shed any light on why I cannot download this update and what the message may mean? Thanks.
Take a look at this discussion and the ones listed under "more like this" in the right column:
https://discussions.apple.com/thread/4166820?start=0&tstart=0 -
Unable to activate photoshop C3 as helpline is not answering,I have been ringing for two days..!
I am having real problems contacting the adobe helpline to activate my software, I have been ringing for two days and its always engaged.. Unfortunately The motherboard on my macbook pro failed ( and it was only just over two years old, so out of its warrenty)..
Anyhow I cannot therefore de-activate my photoshop software on my old computer, so therefore I am unable to activate on my new computer I just brought..
It is so frustrating as i have all the discs infront of me, but I only have four days left now to use the software that I have paid for and own..
Does anyone know of other phone numbers I could use, as the ones I have tried on this site are always engaged, I really can't afford to go out and purchase the software again.. Has anybody else come across this problem and how did you solve it..?
In desperation
TenerifedoggiesHi Wade,
I thought when I received your email it was somebody directly from adobe trying to help me...! indeed it was not a wise thing to do. I have deleted the post..
With the greatest respect I have tried calling quite a few numbers and at different times and if you have read other posts on this forum you will see that they have had similiar problems to me..
Anyhow I have had a nice email from Tracey an adobe person and hopefully she will be able to help me out.
Thanks again for your suggestion of an alternative number.. -
I am totally ignorant when it comes to these products and devices. I have a ipod shuffle, 4th generation. I want to find music, without purchasing a song on itunes and then copy it to my shuffle. Is this possible. If so, where do I find the music and how do I get it to my shuffle. I have been trying for 3 hours and about to give up. Please help me.
Yes, of course. iTunes was around before there was an iTunes Store. And I think Apple cares MORE that you purchased an iPod, and LESS about where you get your music to play on the iPod.
You can buy music the "old school" way, on CD, and "rip" them into your iTunes library using iTunes.
You can download/buy music from other sources, as longs as the format is MP3 or AAC, and don't use copy protection (DRM). NOTE: iTunes Store music downloads do not use any DRM.
One example is Amazon.com.
http://www.amazon.com/MP3-Music-Download/b/ref=sa_menu_mp3_str1?ie=UTF8&node=163 856011
They offer a utility called Amazon MP3 Downloader, which automatically places your downloads into your iTunes library.
If the source just provides you with the downloaded song files, all you need to do is open a window showing the files or the folder containing the files. Run iTunes and select Music in the sidebar, under LIBRARY. Then drag the songs files or the folder containing the files from its window to the iTunes window, and drop them there. iTunes will add the songs to your iTunes library.
Once the songs are in your iTunes library, you can automatically sync or manually load them onto your shuffle.
http://www.apple.com/support/ipodshuffle/syncing/ -
I have been trying for an hour to delete all of the photos from my iPhone 5. I have googled it several times and there doesn't seem to be a solution. Have tried deleting them from my PC. One at a time deleting is impractical - I have 1000 photos! Why isn't this easy and intuitive?
When you hooked up to your PC did they attempt to import? Had you imported them previously and not deleted when the import was complete?
If you have to delete them directly on your device, you need to press the select button and just keep selecting until you have all of them selected, then put them in the trash.
You do not need to select one then trash it, then select another then trash it. You can select as many as you like before clicking on the trash icon.
Cheers,
GB
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