HT201304 I have forgotten my "restrictions code" passcode. How can I get a new passcode? Thanks for your help. Paul
I have forgotten my "restrictions code" passcode. How can I get a new passcode? Thanks for your help. Paul
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Similar Messages
-
I've just redeemed a $25 gift card but when the process was completed, the previous credit I had on my account (about $3) had disappeared and the total credit I now have is only $25. How can I retreive the $3? Thanks for your help.
Contact Support and explain your issue.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
My iPhone 4s hasn't given me the option to Download and Install iOS 8.1.2. I still have iOS 7.1.2. How can I get the new version
Try updating it on your computer. If you get a message that your iPhone is up to date then you actually have an iPhone 4, not a 4s.
Settings > General > About > Model number. What does it show? -
When filling out my FAFSA government student loan info, the FAFSA web site tells me my version of Firefox does not support their form. I have the 3.5 Firefox browsers, and they said I need 2.0. Where and how can I download the 2.0 version?
You can install the portable Firefox 3.6.19 version to access websites that do not work with Firefox 5+.
*http://portableapps.com/apps/internet/firefox_portable#legacy
*http://portableapps.com/apps/internet/firefox_portable/localization#legacy36 -
I have purchased the Adobe program that allows you to convert PDF documents but I can't figure out how to convert the PDF to a Word document. Does anyone know how the do this?
Thanks.
AndrewWhich of these things did you buy?
- ExportPDF
- PDF Pack
- Acrobat Standard
- Acrobat Pro
- Acrobat Plus -
HT201303 I've just installed iOS7 & have forgotten my pass code. How do I reset?
I've just installed iOS7 & have forgotten my pass code. How do I reset or bypass?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I have forgotten my password and have not backed my iphone up how can i get to my photos
I have forgotten my password and have not backed my iphone up how can i get to my photos.
If you have synced your phone with a computer connect to that computer and you can back it up without the passcode. If you have not synced to a computer there is no way to recover data without the passcode.
-
I have recently switched to icloud. Lately I have not been able to receive emails. A msg comes up asking me to reenter my password. Perhaps I am entering the wrong password and have forgotten what it is. How can I find my old password or change it and get my .mac account email working again?
If it was setup using your iPhone and your Apple ID then as far as the iCloud team will be able to find out, you set it up. Passwords cannot be retrieved.
Change all passwords on accounts associated with your iPhone. -
HT1918 i have forgotten answers to security questions how can i sort this
I have forgotten my security question answers how can i sort this
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I have forgotten my iMessage/iCloud password how do I get this?
I have forgotten my iMessage/iCloud password how do I get this?
Take a look at this link, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
-
I havent received any code after paying for it! Money's been withdrawn from my bank account and all I have now is a transaction code. How can I get the code for Photoshop?
You'll need to call Adobe customer support on the telephone. There's little we fellow users can do to help you.
-Noel -
I have forgotten my administrator password. How do I reset a new password?
I have forgotten my administrator password. How do I reset a new password?
Mac OS X 10.6 Help- If you forget your administrator password
The above also works in Leopard. -
I have a disabled iphone i forgot my passcode, how can i get it unlocked without loosing my data?
As the manual says, you will have to restore your iphone.
-
How can I set a new passcode?
How can I set a new passcode. I cannot remember my old passcode and now I can't get in. I can get phone calls and see text when it's sent to me but am unable to use. Help me please!!!!!
The only answer for that is RESTORE your iPhone using any functioning computer with iTunes. Yes, you are going to loose all the data,
Actually, wrong!! If you try to restore using a computer the phone hasn't synced with, you'll have to enter the passcode into iTunes during the restore.
In my experience, the most effective method for people who simultaneously "forget" the passcode that they had to use many times a day, and mysteriously lose access to the computer the phone synced with, is to ask the rightful owner for the passcode or return the phone to him.
There is another method involving recovery mode, but the OP is on his own for that.
Question: Is is better to let your data "loose", or lose your data? -
How can I get a new password to iCloud mail when I have forgot the old one?
I have forgotten my password to Icloud mail. How can I get a new one?
Welcome to the Apple Community.
iForgot.com
Maybe you are looking for
-
I have contacted Apple Support Several times. Has anyone else had the issue of their computer switching them back to the desktop without completely closing out the program or internet they are on? I cannot get it to stop. Help?
-
Get current node IP(network) address
hello, i am looking at how to get the current IP address of the node without connecting to a server.i.e at the host itself similar to running the "ipconfig" utility or the "ifconfig" .
-
File with rows of 100 caracters
Hi, when I want to download a file with extension '.d', SAP delete the final fields of rows that are empty. So when I process file in DOS, the dos routine give me an error, because DOS want the rows of 100 positions. Can I resolve it? Regards Angela
-
ost size near 20GB. repair and delete ost can't fixed the problem. Is it normal? or outlook connector have problem. THanks. john
-
Searching PRODUCT column based upon user's input
I have table in Oracle with one column PRODUCT. Column PRODUCT have following values - Account Management Active Directory NT Account Application Security Beehive Conference WebSite Account HP Laptop I am designing application where I need to search