HT201304 I have several ITunes charges debited from our bank account. How can I find out more information
I have several ITunes app purchases debited from our bank account. How can I find out what the charges are for?
You can look it up in your e-mail Inbox the posts from Apple.
You can also use computer iTunes > Store > View Account: sign in > Purchase History
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My phone is giving me messages that I have no more storage although it should have 16GB capacity. I have a modest amount of music and 40 photos. How can I find out where all the storage has gone to?
i think its in general settings and storage. this will list your apps and how much room everything is taking. do you have a lot of apps downloaded?
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TS1646 I have random Itunes Charges on my pending bank account statement.
Hi,
I purchased a few episodes of The walking dead on my itunes account a few days ago. Now for the last couple of days I have pending charges on my bank account for like 5 times more than I actually purchased. I have reciepts for my actual transactions. It's the same amount for 2 different amounts, it almost looks like the charges were replicated several times.
I'm afraid i'm about to get charged like 60$ when it should only be around 17$.Click Contact Us at the bottom of this page and contact itunes support
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when a purchaser reads my email message in mailchimp, I am provided with the user details, email address used, state located in, etc.....why can't I get the same information from Apple iTunes when a purchaser downloads a paid copy of my iBook from the Itunes bookstore.????? in order to complete the download of a purchased iBook, that information is gathered by Apple, but is not provided to the iBook author.....any solutions out there...
All Apple will give you are sales counts and other such general information. Personal information about individual purchases will not be available to you.
Regards. -
I see many charges on my credit card for Apple ITunes that I thought were free. How can I find out what they are for specifically?
You can also call your credit card company to mail you an itemized list of what you purchased from iTunes Store plus get the information over the phone as well.
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I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks
Many thanks JEM24 for your help. Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone the actual cost of each additional gigabyte of storage to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.
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I have lost my iphone 3GS. It was backed up to my macbook pro using itunes. I now have a new iphone series 4 (china model). How can I access the backup information for my old phone and put it on my new one?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
I have recently got a new replacement iPhone 4. Since I got this I have found that my data allowance is getting used up during the night while my phone is charging on the bedside table. How an I find out what is causing this and stop it happening? Some nights the usage is 150 meg!
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
TS1424 How do I get unauthorized iTunes purchases removed from my bank account?
How do I get unauthorized itunes purchases removed from my bank account?
You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about. A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.
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I have two iPhones on my iTunes account. How can I find out what apps go to which phone?
I have two iPhones on my iTunes account. How can I find out what apps go to which phone?
I don't believe that there is a way to do that. I would sugest using automatic downloads to keep your apps synced across both phones. You might also want to note that just about any app you have ever download will be available for free download via icloud.
Wish I could be more help. -
I have an iPhone 4S that is a replacement of a defective 4s. When I activated the newer phone, I believe I transferred over everything except pictures (had multiple failures trying to backup and restore). Now the phone shows over 3Gb of data backed up in the cloud from my old 4s. How can I find out what is in this backup? It is preventing me from backing up my new 4s to the cloud due to the amt of data. It may be duplicated info that I don't need or I may want to archive the backup or parts of it like pictures.
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
I have an iPhone 4S from China. How can I find out if it is unlocked, or unlockable, for service in the USA?
Contact the current carrier and ask.
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Since I upgraded to Elements 13, I have lost all my filters from 3rd party. How can I install them in version 13 that still are installed in version 11 and 12?
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks -
The icon of itunes stores disapeered from my iphone 4. how can I GET IT BACK?
the icon of itunes stores disapeered from my iphone 4. how can I GET IT BACK?
Check in All Folders and on All Pages/Screens...
Check in Restrictions...
Settings > General > Restrictions
If no joy...
Settings > General > Reset > Reset Home Screen -
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I have lost the iCloud program from my Mac. How can i get it back?
It think i must have deleted it? It is no longer under the system choises.
Does anyone know how i can get it back?
I am updating to OS X Mountain Lion now, but i don`t know if that will fix the problem?Did you actually remove iPhoto or just the shortcut in the Dock?
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