HT201304 I never set a restrictions passcode, but somehow there is one set. I don't understand Apple sometimes. I think its time to make the switch.

I never set a restrictions passcode on my iPhone. I recently tried to make an in-app purchase, and I was directed to this passcode for the first time. There is not any support for Apple on this issue. If I cannot use Apps, what is the point of having smartphone? This coupled with Apple/Yelp maps is going to force me to switch.

So if I understand you correctly, you are saying someone from Apple had access to your phone and without your knowledge set a passcode restriction on your phone.  Is that right?  I do not think so!  Apple is not responsible for the passcode that is set on your phone. Restriction Passcodes do not appear by themselves and cannot be set remotely and can only be set by someone who has access to the phone itself

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