HT201304 In app purchase did not fully load

Has anyone had a problem with in app purchase not downloading completely ?

Hello hombrur
Check out the article on how to resume the download. If you are still having issues with getting your In-App Purchase, then report the issue to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Similar Messages

  • HT201272 in app purchase did not down load

    in app purchase didnt download but i was charged by itunes

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT203167 Some of my purchases did not down load completely

    Some songs that I purchased did not down load completely.

    Are they just stuck in "loading" , "downloading", or "installing"? If so tap on them as they may be paused. If on a carrier network (AT&T, Verizon, etc.) switch to WiFi as carriers limit the size of apps/music that can be downloaded over providor networks. If they are installed, delete them and return to iTunes to download again. You only have to purchase once, so you will not have to pay to download again.

  • HT203167 in app purchase did not download

    in app purchase did not download. What do I do? I retstarted app. Updated app. Rebooted phone. Any other ideas?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 An In-App Purchase did not go through, yet I was still charged - how would I get reimbersed?

    I purchased 900 donuts in The Simpons Tapped out, and it charged me, yet none of them showed up in game, and subsiquently did not allow me to load the game. I had to restore my iPod and the game came back with again, no donuts and still a charge of $50 on my credit card, how and who would I contact to get reimbersed? This apple website is a bit confusing for me to understand since I am unfamilar with it and would like to get a refund ASAP,
    Thanks in advance for any help!

    See:
    Refunds from the App Store or iTunes - Apple Club

  • In-App purchase did not download?

    I recently purchased a "bag of coins" for a game which cost me $9.99. It said it downloaded and when I was about to use my item, the coins did not appear? Basically, I didn't get my purchase. Yes, I've reported this to Apple already and yes i've closed the app and everything.
    If reporting this issue is the best I can do, how long will it take Apple to reply or refund my money?
    Thanks.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1424 in app purchase did not receive

    I made an in app purchase & it did not go through as far as giving me what I purchased however iTunes charged my credit card. What do I do ?

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • In app purchase did not download yet itunes still billed me, where can I get help?

    A few days ago I did an in-app purchase. A few days later, itunes billed me for the purchase but the download on my phone never went through. How can I get itunes to credit me for the purchase since when I try to do the inapp purchase again, it said I would have to pay again. Can someone help me with this?

    See:
    Refunds from the App Store or iTunes - Apple Club

  • HT1491 My in app purchase did not complete

    Made an in app purchase of "dollars" in Big Win Soccer - the payment went through iTunes and the transaction was recorded to be completed, but when my son entered the game, his "Big Bucks" was not updated to reflect the purchase.  What do I do next?

    Click here and ask the iTunes Store staff for assistance.
    (107621)

  • I got charged for an app purchase did not receive

    I got charged for an app purchase I didn't receive , it was tokens for my GSN games

    you'll have to contact the developer directly.

  • How do I back up my itunes library within itunes? I just purchased a new HP laptop and my library did not fully load from my back up files on an external hard drive (HP Simple Save).  I was told yesterday by a tech to back up library within itunes

    How do I backup my itunes account on my old laptop within itunes so I can access on my new laptop.  Both are HP's

    While the above sorts you out for a one time transfer this is what I would recommend...
    Backup the library with this User Tip.
    Restore the backup to your new computer using the same tool used to back it up.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Keep your backup up-to-date in future.
    tt2

  • How do I delete an App that did not fully install and Will Not delete in the usual fashion?

    Has anyone experienced this situation: you download an App; supposedly completed it shows up on my home screen with an icon that says "loading". It cannot be opened or deleted. I'm trying to figure out how to get rid of it. It happened to be the Costco mobile app.

    Hi,
    If you have the Download (or .dmg) then go to System Preferences > Security an Unlock the Padlock for the General tab.
    You may need to set the bottom option "Anywhere"  to allow Apps not from the App Store to be installed.
    9:47 PM      Thursday; August 22, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT5035 Why did iphone app purchase did not use store credit balance?

    I just downloaded a new app on my iphone but it asked for me to verify my billing info. I did so and then checked in iTunes and I still have a balance from a gift card. Why was the balance not used?

    Discussion of Apple policies and decisions is not permitted here.

  • HT4009 in app purchase did not download

    I purchased an in app item and was told there was an error and that it didn't work so I trid it again and the second time it did.  I was charged for both downloads but have only received one.  How do I get A refund?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1702 When I tried to update existing Pages app it did not complete loading update and has 'locked' into loading mode. I do not want to trash the existing Pages because it contains documents I need. Any advice?

    My problem is that when attempting to load updateed Pages the app has frozen in 'loading' mode and will not complete the loading. It is now unusable and does not respond to turning off the iPad and restarting. The Pages icon is in 'shadow' and will not respond . Cannot get the red minus symbol. Can get X symbol but do not want to trash it because it contains many documents I do not want to lose.  Suggestions welcome!

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

Maybe you are looking for

  • How can I see the hidden file and erase it?

    I had to make a file starting "." and had to put it on my FTP client. I made it by Text Edit and Microsoft word and save it. Since it is hidden file, I can't see on my Mac but when I use the FTP client and click post, the file listing was showed up a

  • How do I convert an Imovie to wmv file?

    I created a imovie and tried to upload to you tube but the file type was not compatible with you tube applications.  Wmv files are, is there a way to convert imovie to wmv?  If not, is there a proceedure to upload an imovie so that it will work on yo

  • Verizon Wireless Real Rude Been Customer At least 8 Years Get This !!!

    Hello Everyone,                         I have been a customer for many years and I upgraded many phones and billed them to my account and paid my account!! I have the Everything Plan with 4 lines for at least 8 years! I have upgraded many phones and

  • Error trying to secure Web Service through OWSM and OAM

    Hi all. We are trying to secure a web service using Oracle Web Service Manager and Oracle Access Manager. We have deployed it into two HTTP Servers. The intended business flow should be: 1. The WSC make a SOAP request signed with a X.509 v1 client ce

  • 6025e Analog Input not shown correctly

    I use a 6025e on the Analog input channel 0 are 7 volt connected. The Testpanel show this Voltage but if i read this channel via AI_VRead(DAQ_Devicenumber,DAQ_force,1,&force) i receive only 4.99 Voltage. why ? what should i do, to solve the problem