HT201304 In app purchase that doesn't download but takes your money

It charges me 60.00 for a in app purchase with out giving me anything..... Says " tap ok to download" but doesn't work... This is for Global war app from machine zone...

You need to contact the app developer. Are you connected to WiFi when you attempt to download the update? If it is too large it cannot be sent over cellular data.

Similar Messages

  • Can I get refund for in-app purchase that doesn't work?

    I bought a "no ads" in-app purchase for a game. At first the ads were removed. After a few software updates, the ads come back.
    When I asked for a refund, apple refers me to the developer's web site. When I go to the web site, there is no way to ask for support.
    Have you ever paid for an in-app purchase that doesn't work? What is the recourse?

    If you haven't gotten a refund from iTunes Store before, you might be able to. Get in contact with support to see:
    http://www.apple.com/emea/support/itunes/contact.html

  • HT6114 I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?

    I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?

    What is it exactly that you're trying to download?
    Do you have the URL we can check for you?

  • TS1702 How do I get a refund on an app purchase that doesn't work on my iPad?

    I recently purchased an app in the app store for 9.99 dollars, but it doesn't work in my iPad, I want a refund, how do I go about it?
    Pls help...
    Thanks a lot!

    Welcome to Apple Communities
    Contact with iTunes support, but you won't get a refund probably

  • I need tp refund In-app-purchased that I paid but it can't download.

    I need tp refund In-app-purchased that I paid but it can't download. but i tried to report problem and it not wor. please help. Thank you.

    We are not psychic... You don't tell us what country's store you are using or even what the app is...
    Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

  • When I download an app after purchasing it doesn't download and there is a loading symbol beside the next button.

    When I download an app after purchasing it doesn't download and there is a loading symbol beside the next button.

    In order to download to your phone over the air, you need to be connected to WiFi.
    It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
    You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

  • HT201304 when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

    when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

    You need to do as requested...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

    I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
    Thank you so much

    If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

  • TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

    Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download. I have tried to delete the book but no response.
    Redirected to Store and searched for The Fish. Description came up, pressed Download, message: you have previously purchased this book, go to Purchased and press Download. Followed instructions and message: you have previously purchased....... I'm in a loop.
    Assistance requested

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • HT4009 I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

    I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

    - Can you redownload it by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store-
    - Otherwise, contact iTunes:
    Contact iTunes

  • HT4009 How do I get a refund on an in app purchase that I did not receive

    I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

    You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund on an in-app purchase that shows up as a free app??

    How do I get a refund for an in-app purchase that shows up as a free app??

    The app may be free to download, but in-app purchases within them need to be paid for - there are a number of apps in the store which you can download for free but which then allow you to purchase extra features/items or to pay to unlock extra levels in games.
    You can try contacting iTunes support but they might not refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund on an in app purchase that was never delivered?

    How do I get a refund on an in app purchase that was never delivered?

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4095 I downloaded a rented movie. It says that it was downloaded but It's not in my downloads or purchases. Where can I find it?

    I downloaded a rented movie. It says that it was downloaded but It's not in my downloads or purchases. Where can I find it?

    It should be in the Videos app (iTunes on the iPad is just the iTunes store, and the Downloads shows outstanding downloads) :

  • HT1933 I have Unauthorized In-App Purchases that i would like refunded,

    I have Unauthorized In-App Purchases that I would like refunded. I followed the instruction and it does not work. I need someone to contract me.
    Thank you, Paul

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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